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gregkoren Regular user 164 Posts |
Thanks, guys! I'll contact Paypal and see what's what. Truly, I appreciate everyone's input and efforts on my behalf.
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Dougini Inner circle The Beautiful State Of Maine 7130 Posts |
Greg? Do us a favor? Please let us know when this is resolved. This, in my opinion, is ridiculous...
Doug |
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gregkoren Regular user 164 Posts |
Will do, Doug.
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floridamagic Regular user lakeland Fl 157 Posts |
I bought downloads from Ammar before and never had a problem did you go to your account on his site? your account will have the links to everything you has bought hope this helps
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gregkoren Regular user 164 Posts |
Today, I received a very kind apology, refund and free download from Michael's wife and business partner, Hannah. All is well!
Thanks again to everyone for their interest and input. |
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Andrew Zuber Inner circle Los Angeles, CA 3014 Posts |
Glad it worked out!
"I'm sorry - if you were right, I would agree with you." -Robin Williams, Awakenings
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gregkoren Regular user 164 Posts |
Thanks, Andrew! Me too.
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Peter Cuddihy Veteran user Peter S. Cuddihy 369 Posts |
Thanks for letting everyone know how it ended.
I am glad that everything worked out for you. |
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lane99 Elite user 421 Posts |
It's encouraging you were finally taken care of. Albeit only after a month of chasing after them and jumping through hoops.
What did the problem turn out to be? And what, if any, assurances did they give that you and/or other customers shouldn't expect to encounter similar problems in the future? |
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Cameron Francis V.I.P. 7025 Posts |
I can tell you from experience, sometimes email addresses don't like each other. Sometimes emails wind up in spam or even worse, don't show up anywhere. This has only happened to me once or twice but it can happen. As a seller of magic products, I can tell you that I bend over backwards to sort out my customers. When I am traveling, I make sure to check my email at least once a day (usually always more). However, I am only human and every once in a while, something will fall through the cracks and I'll flat out forget to email someone back. But, again, this is rare.
Having met Michael and Hannah, I can only assume that this was a fluke. They are good people and seem to be very good business people.
MOMENT'S NOTICE LIVE 3 - Six impromptu card tricks! Out now! http://cameronfrancismagic.com/moments-notice-live-3.html
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gregkoren Regular user 164 Posts |
You're so right, Cameron. It was a fluke, due to a family emergency. Hannah went out of her way to make things better.
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rklew64 Inner circle 1265 Posts |
To me honestly, all this drama and knee jerk reaction ****es me off. Not cool and whiney. Handle it on the backend.
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Zombie Magic Inner circle I went out for a beer and now have 8733 Posts |
Quote:
On 2013-10-13 21:41, lane99 wrote: Assurances for a $2.00 download? Let's corner him at his next lecture and not let him perform until he gives written, LEGAL, guarantees that this will never, ever, happen again. W have to show Ammar that internet forum losers like us won't stand for mistakes. |
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lane99 Elite user 421 Posts |
Great comment, Zombie Magic. Maybe you can have Michael Ammar post it on his website on a customer testimonials page.
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fonda57 Inner circle chicago 3078 Posts |
The fellow had a legitimate concern, why make fun of him?
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