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Aaron E Special user 756 Posts |
I have said this in the past...ParaLabs is TOP NOTCH with customer service and products. I had an issue with my Pen's, I contacted Thomas to ask about the issue. He told me about a new product that was ready for shipping called the Parapen construction kit. He told me he would send one out right away along with 3 free paper refills for my trouble. When the box arrived, I found the construction kit, the refills AND the PLF ESP Cards. I contacted Thomas fearing their was a mistake with the order. NOPE, Thomas said the ESP Cards are a little "sorry" for the trouble I had! UNBELIEVABLE! BTW...I made a new pen in about 5 minutes of opening the package. SUPER easy. Great customer service goes along way in my book. That is very rare to find these days. Also, Thomas sent the products BEFORE I sent him money for the construction kit.
I can't sat enough about these guys. Thanks again Thomas |
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Mike Ince Inner circle 2041 Posts |
I have the ParaPen construction kit as well. While I haven't made a pen with it yet, it's an impressive little piece of secret-agent kit that will be with me at every show in case of emergency.
Gotta agree about ParaLabs' stellar customer service. They have set the bar above everyone else's head.
The secret of deception is in making the truth seem ridiculous.
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Waters Inner circle 2508 Posts |
Absolutely unbelievable concepts, designs, execution and service. Stellar is right.
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MentalistCreationLab Inner circle 1528 Posts |
The ESP cards are fantastic. Just thought I would toss that out there. Para Labs is a great company.
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Sid Helkule Inner circle Australia 1481 Posts |
I've got a set on the way as well Bill. I'm being as patient as possible.
And lest we forget the amazing charity work that was just completed by Paralabs. |
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eSamuels Inner circle 3085 Posts |
Was very proud to have been associated with the ESP Testing Cards project.
The attention to detail is beyond anything I've ever seen; and I'm not talking about inconsequential cosmetic detail. These are the kinds of subtleties that can't help but elevate your game. e |
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corsufle Loyal user 202 Posts |
Quote:
On 2011-01-20 21:36, MentalistCreationLab wrote: I second this. Also agree with everyone concerning their first class customer service. It was a real pleasure dealing with Paralabs.
Who is the Fool with the guitar?
Find out at HobbyhorseMusic.com |
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Anansi Regular user 195 Posts |
You could not hope to meet a more plain dealing, courteous and generous pair than Thomas and Rainer.
Their work is so detailed in form and content and they care passionately about the mystery arts. If you haven't, then get thee to ParaLabs!
ars est celare artem
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kambiz Inner circle Perth, down by the cool of the pool 1129 Posts |
There are no better pair of gentlemen to deal with in the industry than Thomas and Rainer, period!
There are some unbelievable projects coming through from these guys over the coming year, 2011 is the year of the Paralab Kam
If I speak forth, many a mind will shatter,
And if I write, many a pen will break. .....and when I consider my own self, lo, I find it coarser than clay! |
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mywords4u Regular user New Zealand 153 Posts |
I agree with everything that's being said. Their customer service is stellar and so is the quality of their product.
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Stephen Young Inner circle Thought Illusions 3933 Posts |
Add my name to the list of very happy customers
steve |
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Dr Spektor Eternal Order Carcanis 10781 Posts |
Paralabs clearly demonstrates the ethos of what is needed in the mystery arts business... honest, good people creating quality products, proper crediting, no rip offs, no preorder bull, and delivering on time, and innovative. They set a standard all should attempt to follow.
"They are lean and athirst!!!!"
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Dr Spektor Eternal Order Carcanis 10781 Posts |
Paralabs clearly demonstrates the ethos of what is needed in the mystery arts business... honest, good people creating quality products, proper crediting, no rip offs, no preorder bull, and delivering on time, and innovative. They set a standard all should attempt to follow.
"They are lean and athirst!!!!"
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DrTodd Inner circle 1976 Posts |
Ditto from me folks. I am working with the ESP Cards and Picture cards, as well as the AMAZING books that come with them. So mnay ideas, subtleties, and nuances, while the quality of the all the material is second to none. Customer service has been stellar and ongoing correspondence is excellent. It was also so nice to be involed in the Secret Impressions project. Keep it coming!
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dmoses Inner circle 2261 Posts |
Yup.
Fine thinkers and good businessmen... a rare combo in this arena. d
"You're a comedian. You wanna do mankind a service, tell funnier jokes."
TPR by Dave Moses and Iain Dunford T-shirts for Magicians and Mentalists |
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Neznarf Inner circle NY then AZ now 1840 Posts |
ParaLabs
IMPORTANT - PLEASE NOTE 09.06.2010 - 12:30 ParaLabs has recently learned that a number of 'mentalist-style' magicians have obtained some of our testing materials in order to present mental-magic 'effects' or tricks in an apparently convincing manner and in seemingly test conditions. We would like to make our clients and audiences aware of this so that they may exercise due caution in assessing these performances. ParaLabs has always sought to scientifically investigate paranormal phenomena and provide appropriate explanations, demonstrations and uses of these phenomena to its students, clients and audiences. These mentalist-magicians base their effects on psychology, non-verbal communication and a variety of other techniques to seemingly reproduce some of the effects demonstrated in our laboratories. The use of ParaLabs materials by persons other than ParaLabs trained personnel should therefore be treated with caution and circumspection. Dr T. Corinda Director, Customer Services. ParaLabs gedruckt am 21.01.2011 - 17:58 http://www.paralabs.org/include.php?path......entid=89
"Life is not about waiting for the storms to pass...it's about learning how to dance in the rain."
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EricDraven Inner circle 1257 Posts |
I too have the best experience with Thomas and Rainer!
Outstanding customer care!!
Believe me...nothing is trivial...
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FairieSnuff Regular user 157 Posts |
Huge Lab fan here !
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Anthony Jacquin Inner circle UK 2220 Posts |
Loving this thread. We played around with the ParaPen kit and got it down to just under two minutes to assemble with a new Sharpie. Good investment.
I have been lucky enough via Head Hacking to work with Thomas and Rainer as well as the rest of their close circle for a few years now. This has given me the chance to watch their already outstanding products and sequences (they don't do effects or routines) be refined. We are now the proud and sole reseller of their products in the UK. These include the ParaPad, ESP Cards and Books. If you are into their written work so far then you will when they decide to release it be stunned by their Picture Deck and book Depicting Thoughts as well as the secret extra volume. It is amazing. I have no idea when it will be released but expect it in 2011. Their book test is so good it is obscene. I suspect this will never see the light outside of the PLF Factory. So if you go to the factory ask to see it You can get more info on their cards and books here http://www.headhacking.com/mproducts Anthony Anthony
Anthony Jacquin
Reality is Plastic! The Art of Impromptu Hypnosis Updated for 2016 Now on Kindle and Audible! |
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NeilS Inner circle 3225 Posts |
I agree with all that has been written. The service and products are exceptional. The Parapad was one of my favourite purchases of last year while Secret Impressions not only raised money for a good cause but is, I feel, destined to become a classic.
I look forward to more of their releases during the year. Neil |
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