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SleepyMagic Inner circle Hopefully I'll pass my exams with 1646 Posts |
Ordered from his site on the 17th if December but have still got no shipment notifications? Anyone had any trouble with Emagicsupply as well?
Thanks Sleepy |
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John C Eternal Order I THINK therefore I wrote 12968 Posts |
Did you call him? Email him? Inquire within?
No trouble for me. |
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SleepyMagic Inner circle Hopefully I'll pass my exams with 1646 Posts |
Yep, emailed him with no response unfortunately.
Sleepy |
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Merlinsmagic Inner circle Daly City, CA 1606 Posts |
I've made multiple orders with him & never had any problems. I have had my orders from a couple magic shops delayed during Dec, just recieved one today that was ordered Dec 3rd....
Probably just delayed xmas time shipping, I'd shoot him another email or thru his website |
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Joshua Barrett Inner circle Cincinnati, Ohio 3631 Posts |
I ordered a single thread bullet in October and it took 3 weeks or more.
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SleepyMagic Inner circle Hopefully I'll pass my exams with 1646 Posts |
Thanks for the info guys. I guess I'll just wait.
Sleepy |
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Blindside785 Inner circle Olympia, WA 4541 Posts |
Same here, nothing, I ordered on the 17th I believe as well. No reply back.
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SleepyMagic Inner circle Hopefully I'll pass my exams with 1646 Posts |
Thanks for that piece of information!
Anyone else ? Sleepy |
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John C Eternal Order I THINK therefore I wrote 12968 Posts |
What's the point? Steve is a good guy. Maybe he's out performing or maybe something happened which he needs more attention. Who knows.
Is it necessary to start a lynch mob? |
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Blindside785 Inner circle Olympia, WA 4541 Posts |
No, but when someone is running a business they should have the "customer first" mentality and if something isn't business as usual we as customers should know why.
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barts185 Inner circle Can you believe I've been wrong on 1355 Posts |
Quote:
On Dec 28, 2017, John C wrote: Lynch mob? I've ordered things from emagicsupply (I mean, according to the contact page, it's not just Steve) and sometimes gotten it quickly and other times not so much. From their site: "You are about to receive the most responsive and courteous customer service in the industry! At eMagic Supply, our customer is treated as what they are.. the most important part of our entire company. Our response time is often just a few minutes and we will take all steps necessary to insure that you as a customer are satisfied." So when you order something from a company, don't hear from them, email them and don't hear back for 10 days, what's your suggested course of action? Presume it's with some place you've never done business with and this is your first interaction with them. I might check out their social media pages. Twitter - last updated in 2016 Facebook page other than adding a Shop Now button - last updated in 2015 Blog - one post since 2015 Seems like legitimate reason to be concerned and not be considered a lynch mob. I think everything will work out fine, but saying it's a lynch mob is pretty laughable. |
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TimonK Veteran user Amsterdam 375 Posts |
Odd, I have never had any trouble here and have indeed always experienced fast & excellent customer servicer. Have been a customer with them repeatedly, so I'd call this situation somewhat unusual! Maybe to do with the holiday season?
Hope all works out
"But overcome space, and all we have left is Here. Overcome time, and all we have left is Now. And in the middle of Here and Now, don't you think that we might see each other once or twice?"
- Richard Bach, 'Jonathan Livingston Seagull' www.timonkrause.com |
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algebraic Inner circle 1008 Posts |
I've also had excellent service from Steve over the years. I'm guessing he's busy due to the season.
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John C Eternal Order I THINK therefore I wrote 12968 Posts |
Quote:
On Dec 29, 2017, barts185 wrote: oh yea....well....well... I guess you got me on that one. |
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Tony Iacoviello Eternal Order 13151 Posts |
Quote:
On Dec 29, 2017, John C wrote: Yup, so what tree are they going to use? It looks like Big Bart brought the rope... |
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Blindside785 Inner circle Olympia, WA 4541 Posts |
Funny how a lynch mob is equivalent to a group of confused customers trying to figure out for themselves what is going on. Nice.
Got an email stating holidays have been crazy and my order status has been changed to shipped |
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SleepyMagic Inner circle Hopefully I'll pass my exams with 1646 Posts |
Thanks for the comments guys, not starting a lynch mob, I know Steve is a good guy and have ordered from him before with no issues, I was just trying to find out about my order.
Thanks for the info blindside, it makes sense now, hopefully mine will be shipped soon! Thanks Sleepy |
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magicbyswh Inner circle North East Tennessee 1550 Posts |
Quote:
On Dec 27, 2017, SleepyMagic wrote: Good thing it wasn't a Christmas present for someone - unless you plan on giving it to them this coming December.
Creator of Cereal Brainwave, Creator of the Tossed out Book
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pegasus Eternal Order United Kingdom 10537 Posts |
It’s always wise to order a year in advance with this company.
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SleepyMagic Inner circle Hopefully I'll pass my exams with 1646 Posts |
No it wasn't a Xmas present.... It was two virtuoso thread bullets for my venom system!
Sleepy |
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