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Topic: MagicPitch
Message: Posted by: Bill Beach (Nov 9, 2007 09:29PM)
I ordered both of Don Driver's DVDs from MagicPitch 3 weeks ago, they have been charged to my credit card (got the statement today), but, according to the website account information the order is still pending. All I can get at their phone number is a recorded message. I have left several messages and sent e-mails regarding the status of my order with no response. Any suggestions? Anybody had any experience with MagicPitch? I would have ordered from Don directly but it is my understanding that MagicPitch is handling all of his orders now.
Message: Posted by: Bill Beach (Nov 10, 2007 06:00PM)
Don has personally taken care of the situation. Thanks, Don. I would still be interested in any experience others have had with Magic Pitch.
Message: Posted by: Jason Fleming (Nov 14, 2007 02:27AM)
I've ordered a few times from them, got some great cups a couple of years ago. Never had a problem. Seemed like a smooth honest operation. Surprising to me that you had an issue. I wonder what's up.
Message: Posted by: andolini (Feb 22, 2008 11:07AM)
Same here ordrered both of dons dvds.have heard nothing from magic pitch after leaving emails and phone message to steve.will contact don driver and see if he can help.
Message: Posted by: andolini (Feb 22, 2008 11:58AM)
Update left a message with don about an hour ago on his e mail. guess what he called back right away and said he would take care of it.now that's what I call service.I will be dealing with don driver directly from now on. GREAT GUY, TOP NOTCH SERVICE.THANK YOU DON