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Topic: Best online store
Message: Posted by: blackdeck (Apr 27, 2008 08:49PM)
What is the best online store to buy card magic dvds and tricks?
Message: Posted by: mmreed (Apr 27, 2008 09:57PM)
There are many good stores online...

my own store of course being one of them! ;) http://www.magicvault.net

there is also http://www.penguinmagic.com and magic.org - both are also solid online stores.

you then have places like HankLee and DennyMagic.com
Message: Posted by: blackdeck (Apr 27, 2008 10:03PM)
Thank you I live near denny's magic shop and have been in there a few times.

what in your store do you consider the best thing for carrying your magic around in becuase I need something to carry my stuff
Message: Posted by: fxdude (Apr 28, 2008 12:19AM)
I just picked up a make up case this weekend that works perfect. Here is kind of what it looks like.

http://cgi.ebay.com/ALUMINUM-MAKEUP-BRUSH-CASE-COSMETIC-TRAIN-BOX-BAG-KIT_W0QQitemZ180235824713QQihZ008QQcategoryZ75053QQtcZphotoQQcmdZViewItemQQ_trksidZp1742.m153.l1262

There is also a whole section on this site about how to carry your tricks.

I go to see Denny perform at the Magic Castle a few months ago and stopped by his shop in Vegas two weeks ago. The Hocus Pocus site is pretty good too:

http://www.hocus-pocus.com/magicshop/
Message: Posted by: mmreed (Apr 28, 2008 10:56AM)
My store sells a few different cases, but in all honesty, you know what I find that works best?

A fishing tackle box and a multipocketed small gym style bag.

If you are lugging around large items, maybe a small roll along suitcase.

the tacklebox is perfect for coins, cards, gaffs, supplies... the larger stuff fits in the suitcase or gymbag.

Also - check out a photography store - they sell cases with foam inserts that you can cut to your liking.
Message: Posted by: loyaleagle (Apr 28, 2008 01:58PM)
I have had good experiences with Williams Magic. They ship for free and they do price matching. Their posted prices aren't the best out there, but the price match makes it more than fair.

http://www.williamsmagic.com/index.php?main_page=index

Also, the store owner (who you can email) is a really helpful guy and can really get you going in the right direction if you need help with something. The customer service alone makes me want to go back.
Message: Posted by: konjurer (Apr 28, 2008 05:07PM)
[quote]
On 2008-04-27 23:03, blackdeck wrote:
Thank you I live near denny's magic shop and have been in there a few times.

what in your store do you consider the best thing for carrying your magic around in becuase I need something to carry my stuff
[/quote]

Penguin Magic recently gave away promo copies of Go Pro with Tom Krzystof: Tables, Cases and Gear (Volumes 1 and 2). It is a downloadable DVD so you can get instant access (after a long download).

http://penguinmagic.com/product.php?ID=1162

I never would have purchased this if I had not gotten it for free but I have to say it turned out to be a really a great DVD. It provides a ton of storage options with a ton of great ideas such as turning you prop case into a close-up table. It covers gear from pocket organizers and inexpensive case options, from small tackle boxes to larger cases, stands and tables. Really great stuff about managing props and looking professional. Stuff you normally have to learn from the school of hard knocks.
Message: Posted by: Magic Enhancer (Apr 29, 2008 08:38AM)
I think Hocus-Pocus is the best. They have the best customer service and are always a pleasure to deal with. Not to mention, they have killer sales (sometimes up to 30% off or more). They also give you a free poster or trick with orders over $50 (check the FREE STUFF) link on their page.

Just my opinion.

Robert Haas
Message: Posted by: marty.sasaki (Apr 29, 2008 09:44AM)
A shop that is local to me, but has a large collection of DVD's is Diamond's Magic.

This isn't affiliated with Paul Diamond, but is run by Eddie Gardner, and is in Peabody MA. Check it out: http://www.diamondsmagic.com/ Be sure to call him if you don't see something on the site, he gets new things all of the time and the web site is always at least a little behind what has come in.
Message: Posted by: Don Sautter (Apr 29, 2008 02:06PM)
My favorite is The Magic Warehouse ( http://www.themagicwarehouse.com )

Fast shipping and good prices.
Their sales are also very good.

I also like getting things from other magicians as much as possible. The Ambitious Card ( http://www.theambitiouscard.com ) is a nice place for quality hand made items.


Don
Message: Posted by: Theodore Lawton (Apr 29, 2008 03:40PM)
Hey! Williams is in Tucson, Arizona! Those guys are characters, really nice, family owned place. You're right about their posted prices, loyaleagle, but they do price match so I love to drive over there and waste hours watching tricks and spending money.

In fact, I'm going there today to get B'wave that we talked about in the deckless thread.
Message: Posted by: blackdeck (Apr 29, 2008 07:54PM)
I always have used the Magic Warehouse they are great. good people and have most of the stuff you need
Message: Posted by: mesmer (May 1, 2008 01:20PM)
Never ever use Hank Lee.....their Customer Service is not good...do a search and you will find many member in the Café that having the same expreince about Hank Lee so called magic Factory
Message: Posted by: loyaleagle (May 1, 2008 01:58PM)
I wish I lived where you do Preston...I only get to get shipments from them....the closest shop to me is Barry's and it's a pretty good hike. I do chat with Emory over email sometimes though and he's always a nice guy. Very accommodating to make the customer happy.
Message: Posted by: DomKabala (May 1, 2008 02:16PM)
I have had good results with:
http://www.elmwoodmagic.com
http://www.themagicwarehouse.com
http://www.daytonamagic.com
Cardamagically,
Dom.
:) :bwink:
Message: Posted by: Theodore Lawton (May 1, 2008 04:31PM)
Yes Emory Sr. and Junior-both characters and very helpful!
Message: Posted by: BrianMillerMagic (May 1, 2008 05:25PM)
As long as people are throwing out all kinds of sites, I'll second a vote for [url=http://www.elmwoodmagic.com/?myaf=141]Elmwood Magic[/url]. The owner Paul Richards is, in my opinion, one of the best dealers in the business. I will cover all my bases and tell you that I know Paul personally and I do have an Internet affiliation with Elmwood, but what prompted me to do so was years of wonderful service prior to any relationship.
Message: Posted by: immr1drfl (May 3, 2008 02:55AM)
Penguinmagic.com,
stevensmagic.com/
hocus-pocus.com/
Bad experience with Hank
Message: Posted by: hoodrat (May 3, 2008 07:59PM)
Magic Warehouse is great. So is hocus-pocus.com. So is Penguin Magic. Elmwood is also good.
Message: Posted by: tommy k (Jun 11, 2008 09:02PM)
Penguin http://www.penguinmagic.com great prices and customer service
Trick Shop Magic http://www.trickshopmagic.com great prices and customer service
Hocus Pocus http://www.hocus-pocus.com great service and customer support
Message: Posted by: Strange Tasting Fish Sticks (Jun 11, 2008 09:32PM)
Bar none... http://www.magicproshop.com/

I've ordered a lot from them. The great thing is, they have FREE shipping with orders over 20 dollars, and they ship INCREDIBLY fast! I got all my magic within 1 day. And the shipping was free to boot.
Message: Posted by: wcmagician (Jun 11, 2008 10:14PM)
I have had a lot of luck with Hocus-pocus, penguinmagic, and the magic warehouse. Great customer service and quality of magic.
Will
Message: Posted by: Bendy (Jun 11, 2008 11:35PM)
My favorites - in order - are:

1. Mad Hatter Magic Shop
2. The Magic Warehouse
3. Penguin Magic

Other good ones are: Elmwood Magic, The Magic Depot and the Trickery.

Hank Lee's Magic Factory, while well-stocked and carrying both the latest stuff as well as some hard-to-find items, isn't the best priced spot on the web and I've had some problems with them before that went beyond a simple mistake or one-time occurrence. Unfortunately, there's one utility item I love that only they carry; so I'm stuck buying from them once in a while. I keep hoping their prices go down and their service gets better. ...Keep hope alive!
Message: Posted by: MagicAndy (Jun 12, 2008 04:52AM)
My favourite to use is Alakazam (www.alakazam.co.uk)
Always have great results with them and they're very fast at responding to questions.
Message: Posted by: clownmagic (Jun 12, 2008 09:05AM)
I have to cast my vote for http://www.magicvault.net

The prices are very fair, and the people there are wonderful. I found out about the Café from one of the newsletters they put out.

I also like the Collectors Workshop/Viking. Unique products.
Message: Posted by: rowdymagi5 (Jun 12, 2008 09:21AM)
I just recently started ordering from Elmwood, and they are courteous, fast and offer some good deals, they even respond promptly to e-mails!

I have to rate them as the best so far!

Penguin has become slow in there shipping dept.

Magic Warehouse is good as well!

Madhatter Magic is slow to ship.
Message: Posted by: Dynamike (Jun 12, 2008 11:25AM)
http://www.theambitiouscard.com has low prices. Somtimes he will give a better deal if you contact him by phone. The owner, Frank, is also a member.
Message: Posted by: doormouse (Jun 12, 2008 12:05PM)
Hocus Pocus and Madhatter are tops.
Message: Posted by: The Amazing Noobini (Jun 12, 2008 02:19PM)
Penguin seems to have changed their shipping policies. After placing and paying for my last order, I first received a notification that the items had shipped. Then the following day another notification saying that they hadn't shipped it after all and wouldn't unless I paid an additional $28. Which I found somewhat unorthodox since I had paid what the shopping cart told me to, with the only available international shipping option the way I always do.

So I wrote a letter basically saying that I wasn't about to renegotiate the shipping fee after the order including shipping was placed and paid for. I asked them to cancel my order if they wanted to come back for more money after the deal was made.

I buy from them since they do things like throw in a free DVD, but if that free bonus DVD increases the shipping charges by more than the DVD costs, it isn't much good. It's a bonus you didn't go there to buy to begin with.

To my email I just now received a reply saying that when you buy books you need to basically disregard what the site says and wait for them to send you an invoice. This one time they will make an exception and ship the items "courtesy".

My guess is that that they had indeed already shipped it the day before even tho they wrote and said that they were holding it back.

I have ordered bigger piles of books several times in the past (2 now plus a booklet). I have always paid the same shipping amount without any problems. So either they are in the process of increasing their charges and haven't had the time to do the site design changes yet or someone just screwed up. Could even be me although I don't see how.

In any case I have always been very satisfied with them. My other favorite is Madhatter Magic.

The reason why I buy from as big companies as possible is that a lot of the small ones really are terrible at international orders and also secure online payment. It has happened more than once that I have had problems with your typical magician with a website claiming to be a company ("we appreciate... we will ship...", etc. Just one guy with lots of padded envelopes on his kitchen table).

After paying you wait a few days or a week and then they write you and tell you that they don't actually have it in stock. "Thank you for your patience" they say like you agreed to wait until they have printed up more books. Nobody asked you but wait you must.
Message: Posted by: themagiciansapprentice (Jun 12, 2008 11:16PM)
Ok, remember I mainly do kids shows / restaurant work in the Gulf but I use:-

From the UK I purchase from http://www.practical-magic.com They stock most of the things I want to use.(I also ask their advice about tricks they don't stock and events like Kidology and Kidabra.)
For cards and general items I shop at the nearest Magic Shop to where-ever I am on leave - so albion magic in West Bromwich, House of Magic UK in Stourbridge (good for used magic and a cuppa) and Davenport's in London.

From the USA I use David Ginn http://www.ginnmagic.com When parcels failed to arrive he resent everything, all $325 worth. That is what I call great customer service.

My first port of call though is e-bay. I always check there first to see if I can make a saving.

And in local supermarkets in Kuwait. Last year you could get a triple box set of bicycle cards for 1.750 dinars (£2.90/$5.80) so I stocked up.
Message: Posted by: DopeyDave (Jun 13, 2008 08:38PM)
I have to vote for Penguin. They have fantastic prices and thier promotions usually include several must have items. Currently they are offering free videos such as Greg Wilson's On the Spot, Sal Piacente's Expert Card magic or Luke Jermay's 3510 for order of $150. Not bad considering any one of those promos is worth at least $50.
Message: Posted by: whitjm5 (Jun 13, 2008 08:56PM)
[quote]
On 2008-06-13 21:38, DopeyDave wrote:
I have to vote for Penguin. They have fantastic prices and thier promotions usually include several must have items. Currently they are offering free videos such as Greg Wilson's On the Spot, Sal Piacente's Expert Card magic or Luke Jermay's 3510 for order of $150. Not bad considering any one of those promos is worth at least $50.
[/quote]

Dave,

I saw those promotions before but can't find them now. Can you point me to that URL? Thanks!

~James
Message: Posted by: themagiciansapprentice (Jun 13, 2008 10:07PM)
My problem with Penguin is that the items I want are always out of stock. After a year of this I now look elsewhere.
Message: Posted by: konjurer (Jun 13, 2008 11:19PM)
[quote]
On 2008-06-13 21:56, whitjm5 wrote:
[quote]
On 2008-06-13 21:38, DopeyDave wrote:
I have to vote for Penguin. They have fantastic prices and thier promotions usually include several must have items. Currently they are offering free videos such as Greg Wilson's On the Spot, Sal Piacente's Expert Card magic or Luke Jermay's 3510 for order of $150. Not bad considering any one of those promos is worth at least $50.
[/quote]

Dave,

I saw those promotions before but can't find them now. Can you point me to that URL? Thanks!

~James
[/quote]

The current promotion is on the top of every page right under their banner. Or you can use this link:

http://www.penguinmagic.com/promotions.php

There is currently a promotion but they usually fall around holidays.
Message: Posted by: whitjm5 (Jun 13, 2008 11:22PM)
[quote]
On 2008-06-14 00:19, konjurer wrote:
[quote]
On 2008-06-13 21:56, whitjm5 wrote:
[quote]
On 2008-06-13 21:38, DopeyDave wrote:
I have to vote for Penguin. They have fantastic prices and thier promotions usually include several must have items. Currently they are offering free videos such as Greg Wilson's On the Spot, Sal Piacente's Expert Card magic or Luke Jermay's 3510 for order of $150. Not bad considering any one of those promos is worth at least $50.
[/quote]

Dave,

I saw those promotions before but can't find them now. Can you point me to that URL? Thanks!

~James
[/quote]

The current promotion is on the top of every page right under their banner. Or you can use this link:

http://www.penguinmagic.com/promotions.php

There is currently a promotion but they usually fall around holidays.
[/quote]

Thank you! I had seen that page before but couldn't find my way back to it. Really appreciated!
Message: Posted by: The Amazing Noobini (Jun 14, 2008 03:16AM)
To me it seems like Penguin's promotions are put up every second month. I think they have followed this rather clockworkishly for 2008 at least. They just pick a name for each "campaign" to fit some season or event or proverb.

So there was one in April ("April Loves You"), there is one now and if I'm right the next one will be for August.

Now we can have fun guessing possible names for the next one. August Blues Clearance maybe. :)
Message: Posted by: whitjm5 (Jun 14, 2008 12:07PM)
[quote]
On 2008-06-14 04:16, The Amazing Noobini wrote:
To me it seems like Penguin's promotions are put up every second month. I think they have followed this rather clockworkishly for 2008 at least. They just pick a name for each "campaign" to fit some season or event or proverb.

So there was one in April ("April Loves You"), there is one now and if I'm right the next one will be for August.

Now we can have fun guessing possible names for the next one. August Blues Clearance maybe. :)
[/quote]

On the site it says that the current promotion will run through 1 September, but the promo items are subject to change.
Message: Posted by: konjurer (Jun 14, 2008 09:42PM)
I understand people have had problems with Penguin Magic in the past however I've have nothing but good luck with them. They're kind of like the Walmart of magic...big selection, low prices. And I've gotten a lot of really good, free DVDs during their promotions.

The only other online store I've used is Joe Mogar's Magic Stars web site. Joe even answered the phone when I called and he talked my ear off. What a truly nice and knowledgable guy. You won't get that kind of attention from the customer support line at Penguin.
Message: Posted by: The Amazing Noobini (Jun 14, 2008 10:12PM)
[quote]
On 2008-06-14 13:07, whitjm5 wrote:
On the site it says that the current promotion will run through 1 September, but the promo items are subject to change.
[/quote]

Well, that pretty much proves me wrong then. :) It seemed like every second month for a while but that was probably just a coincidence then and not a strategy.

In any case, the more promotions the merrier. My impulse buy record so far is $126 just to get the promotions. I'm such a sucker. Bought some books I will not have the time to actually read for years but that I want in my shelf for reference. So I got them sooner rather than later because the freebies were nice. Now I'm thinking that if I had added $24 worth of extra items I would have gotten something like a triple DVD set more. I get greedy on these after midnight online shopping sprees. :)
Message: Posted by: Bendy (Jun 14, 2008 10:33PM)
[quote]
On 2008-06-13 23:07, themagiciansapprentice wrote:
My problem with Penguin is that the items I want are always out of stock. After a year of this I now look elsewhere.
[/quote]

As much as I like Penguin Magic, I have to agree. Some of the simplest things are listed as out of stock at Penguin and I've found that more often than not, once something is "temporarily out of stock" at Penguin, it is most likely not coming back in stock. I don't know why this is; but it's the single most annoying thing about their site that I can list.
Message: Posted by: Mike Melito (Jun 17, 2008 04:18PM)
To give a plug to a couple local shops.
http://www.klamm-magic.com (NOT klammmagic.com) Bob and Berniece have been in magic for a LONG time.

Also http://www.magicsupply.com. Kirk also does the IBM website.
Message: Posted by: Mr. Mystoffelees (Jun 17, 2008 09:47PM)
Noobini:

Gotcha covered. I went 500 smackers one month just to get the "freebies". Are we loco???

Jim
Message: Posted by: Matthew W (Jun 23, 2008 12:13PM)
Magic Legacy is a new online store.

There is currently a grand opening sale going on.

http://magiclegacy.com
Message: Posted by: phillipsje (Jun 25, 2008 10:49AM)
I love the Hocus-Pocus.com promotions and the Penguin Magic promotions but my favorite online store is The Magic Warehouse.


Jeff
Message: Posted by: B Hackler (Jun 25, 2008 10:55AM)
I would half to say that denny and lee, elmwood magic, the trickery are great places to shop and they all have great customer service.
Message: Posted by: Zenmagic (Jun 26, 2008 11:04AM)
I think for the prices Madhatter Magic is unbeatable. They also have a really nice and friendly customer service. Btw, MJM Magic is also pretty cool. Their shipping are extremely fast (only take 2-3 days here to Australia) and they also have 10% lifetime discount for members.

However, for the international shipping cost, Penguin Magic is still the cheapest that I found. Sometimes, the real shipping cost is actually more expensive then what I paid. For example, last time I only paid $11.95 for the international shipping. When the package came, I was shocked to see that the shipping cost is actually $25 (I think that's solely because of the heavy weight of Mark Wilson's Complete Course in Magic book :)).
Message: Posted by: MoonRazor (Oct 20, 2008 11:48AM)
[quote]
On 2008-05-01 14:20, mesmer wrote:
Never ever use Hank Lee.....their Customer Service is not good...do a search and you will find many member in the Café that having the same expreince about Hank Lee so called magic Factory
[/quote]

Dido..... they are the worst..... they treat you like an A**hole...... avoid!
Message: Posted by: clownmagic (Oct 20, 2008 02:42PM)
Have you guys checked out http://www.shopmagicvault.com? Its a smaller store. They do not have all the junk penguin has, but what they do carry is quality and the prices are pretty good. I have purchased from them often and try to mention them when possible. Other than that, ebay is the way to go! Im a juggler mostly, just getting into magic, so juggler stuff is cheap on ebay. All of my magic stuff has come from MagicVault so far.
Message: Posted by: Dynamike (Oct 20, 2008 03:39PM)
I also like Hank Lee and Hocus Pocus because of their 25% - 31% sells.
Message: Posted by: JT Kordesich (Oct 20, 2008 05:06PM)
I like Penguin because of the 10% discount, promos, wide selection, low prices, and good service (at least in my experience). I just received Darwin's 3 DVD set, plus a free Thumb Tip with my last order, for free!

-JT
Message: Posted by: JustLoco (Oct 20, 2008 10:36PM)
My vote is for Magic Geek ( http://www.magicgeek.com/ )
They have the best customer service, and I love their video demos and I they have the best prices that I've found.
Message: Posted by: Malus (Oct 20, 2008 11:02PM)
Here are some of the nice stores that I shopped before:

http://www.shopmagicvault.com - fair price + free shipping coupon = unbeatable :)
http://www.penguinmagic.com - wide selection, 4/5 services
http://www.mjmmagic.com - 5/5 services, I don't like it's search engine so much though.
http://stores.ebay.com/52-and-Jokers - where I get my cards :P
Message: Posted by: Sammy J. (Oct 20, 2008 11:16PM)
Mjmmagic.com is my favorite. Their website is kind of slow, but their shipping is incredibly fast. They also give a 10% lifetime discount once you have made your first purchase. They have been as good or better as anyone I have tried.
Message: Posted by: Chappo (Oct 21, 2008 08:27AM)
Penguin and Elmwood are the best I've ever come across.

Penguin: Cheap international shipping, excellent range, great promos, awesome customer service, decent prices, easy-to-navigate layout.

Penguin: Good range, quality exclusive effects, awesome customer service, very easy-to-navigate layout, brilliant search function sadly lacking from many magic sites.
Message: Posted by: Jimeh (Oct 21, 2008 09:14AM)
I keep coming back to Penguin.
Can't beat their prices and the fact that they ship free to Canada when others charge a hefty amount? It's a no-brainer. I've always had great service. I have ordered tons of stuff from them over the years (more than I care to admit lol)
Message: Posted by: Ed_Millis (Oct 21, 2008 10:12AM)
Gotta put a plug in for Brad Burt's shop - http://www.magicshop.com. His on-line catalog is a bit smaller and his web site isn't as flashy, but he's a great guy to work with. He answers email, and he's on the Café so you can PM him. If it's not shown on his site, ask him and he can probably get it.

Ed
Message: Posted by: Hansel (Oct 23, 2008 01:47AM)
http://www.themagicwarehouse.com
http://www.theambitiouscard.com
Message: Posted by: phoogestijn (Oct 23, 2008 03:07AM)
[quote]
On 2008-10-21 00:02, Malus wrote:
http://stores.ebay.com/52-and-Jokers - where I get my cards :P
[/quote]

I also get my card from an ebay store:
http://stores.ebay.nl/Razor-Sharp-Magic

Shipping to the Netherlands is really fast, and the customer support is very good !!!
Message: Posted by: jimhlou (Oct 23, 2008 09:25PM)
My vote goes for MadHatter Magic Shop, simply because I've spent more $$$ with them than anyone else this year. I also like Penguin, and check with them before buying anything. The free shipping is hard to beat.

Jim
Message: Posted by: WV (Oct 24, 2008 05:05AM)
Does anyone know of any online magic shops in South Africa. I have found http://www.magicshop.co.za - but they don't have that much stuff? If there are any SA magicians out there your input will help. Being in SA means currency conversion. Eg. $3000 is equal to R 7500 for a monthly salary. I recently spent $300 on tricks, which is 10% of the "salary", but in SA, R 750 (10%) can't get you a fraction of the stuff that $300 does. I would have to spend aproximate 36% of the R 7500 to get the same amount. PLUS, there are foreign shipping cost, insurance (cause things do go missing) and not to mention inport tax! All in all, I would really like to have an SA site that sells more than the one I mentioned. We don't even have magic shops you can physically visit....so far I spent about R 6000.00 and that is not the same "value" as $550!! Well, It's 2 and a half times more than my rent!
Message: Posted by: Mr Roy (Oct 24, 2008 08:16AM)
Does the magicvault.com ship outside the US?
Message: Posted by: WV (Oct 24, 2008 09:04AM)
Is there a shop that offers free over seas shipping?
Message: Posted by: Billgussen (Oct 24, 2008 07:47PM)
VW, there are some creator owned sites that include the price of world-wide shipping in the price (usually for DVDs) such as Kozmomagic.com, but I haven't found any on-line general magic stores that do free international shipping. The best thing to do is look for low cost goods and inquire about the shipping. Most sites will give you the shipping price of your order in the ordering process, so you can do comparison shopping.

Of course there are also e-books or instant downloads -- since shipping across the Internet is free.

Good luck,
Bill
Message: Posted by: mmreed (Oct 27, 2008 08:25AM)
[quote]
On 2008-10-24 09:16, Mr Roy wrote:
Does the magicvault.com ship outside the US?
[/quote]

Yes sir
Message: Posted by: mmreed (Oct 27, 2008 08:33AM)
[quote]
On 2008-10-24 06:05, WV wrote:
Does anyone know of any online magic shops in South Africa. I have found http://www.magicshop.co.za - but they don't have that much stuff? If there are any SA magicians out there your input will help. Being in SA means currency conversion. Eg. $3000 is equal to R 7500 for a monthly salary. I recently spent $300 on tricks, which is 10% of the "salary", but in SA, R 750 (10%) can't get you a fraction of the stuff that $300 does. I would have to spend aproximate 36% of the R 7500 to get the same amount. PLUS, there are foreign shipping cost, insurance (cause things do go missing) and not to mention inport tax! All in all, I would really like to have an SA site that sells more than the one I mentioned. We don't even have magic shops you can physically visit....so far I spent about R 6000.00 and that is not the same "value" as $550!! Well, It's 2 and a half times more than my rent!
[/quote]

My suggestion would be to partner with a few other magicians in your area and put together a bulk order. That way the shipping fees are spread out more and end up being less.

Shipping fees are difficult when shipping outside the US - especially now that fuel is very costly.

The US Postal Service has flat rate shipping boxes - where for one flat fee, you can ship anything that fits in the box.

http://www.usps.com/prices/priority-mail-international-prices.htm

Many magic dealers in the US face this tough situation.
Message: Posted by: dlemberg (Nov 2, 2008 10:29PM)
My store "The Magic Place", http://magicplace.us is a great place to buy magic with free shipping in the US with orders over $25.00. We have great sales (one going on right now) and returning members get a 5% discount. Give us a chance and we can prove that you will love our prices and our customer service. We currently do not ship outside the US but are looking for a shipping deal so we can do that in the future. Oh yeah and on a personal note, I know "Dave" very well and he is a great guy (oh wait that's me ;-) )

For those in the Vancouver, Washington area send me an email and we can talk about how I can serve your needs locally.
Message: Posted by: Loyal R (Nov 4, 2008 05:15PM)
I Higly recomend http://www.magieteck.com High Quality, LOW Prices, And BEST customer Service. I REALY ENJOY to buy with Magie Teck Because you pay by Paypal and the Staff is Verry Nice. The site is in french only so I decide to use google translater and I verry apreciate the service.

Again, http://www.magieteck.com
Message: Posted by: Loyal R (Nov 4, 2008 05:17PM)
Again I VERRY LIKE AND LIKED http://www.magieteck.com

I'm so excited for new products!
Message: Posted by: kent (Nov 5, 2008 01:16AM)
[quote]
On 2008-11-04 18:15, Loyal R wrote:
I Higly recomend http://www.magieteck.com High Quality, LOW Prices, And BEST customer Service. I REALY ENJOY to buy with Magie Teck Because you pay by Paypal and the Staff is Verry Nice. The site is in french only so I decide to use google translater and I verry apreciate the service.

Again, http://www.magieteck.com
[/quote]


Why don't you just come out and say that this is your own website instead of pretending you're a customer? I'm less than likely to visit an online shop that's been promoted through fake reviews.

My votes for best online shop (with service to Canada)would be:
The Magic WareHouse
MJM Magic
and Penguin

and Ebay of course has some amazing deals (and hard to find stuff)
Message: Posted by: AlexTong (Nov 6, 2008 08:30AM)
http://www.themagicwarehouse.com
Fast shipping, fast reply/good customer service, everything is just fast, price is reasonable, highly recommend and they ship on the same day you order, their shipping fees is reasonable. one of the best online magic shop.

http://www.madhattermagicshop.com
Used to be good but have stop buying from them. This is why
1.They never response to my questions/email.
2.Price is cheap but their Shipping rate gone up very super high compare to others
3.Ship very late, and can even tell you your product requested is not in stock after 2 weeks after you placed your order.
4.Their free with $350.00 order is ridiculous. used to be $50 and below.
5.They suck.(just giving my opinion)

http://www.PenguinMagic.com
Good customer service, good shipping rate,price is reasonable, very good in promotion, but noticed their product which is out of stock, they will never be in stock even after few years.

http://www.leeasher.com
Ya I know this is not a real online magic shop, but he do sell magic. Very good in replying every question you ask and he even call/remember your name in every email, his price is cheap, but his shipping fees is super super cheap $3 to everywhere in the world, received my orders in a week btw I'm from Asia. Highly recommend.
Message: Posted by: Bill Groome (Nov 6, 2008 10:40AM)
Well I can't say that I've ever been criticized before for giving away FREE merchandise. The FREE item we are giving away this week with the $350 order is "LIT w/ CARDS", notice it's not Magic Maker's promo crap. It's a nice item and I'm sure it offsets the shipping costs you refer to. Shipping costs have increased, it costs us more to ship. We have no control over that and our pricing structure is not set up to subsidize shipping. Our prices are very competitive.
We take our customer service very seriously. I am sending you a $35 gift certificate because of this.
Bill Groome
Madhatter International
Message: Posted by: Cardician99 (Nov 6, 2008 07:16PM)
Dennymagic.com. I can't think of any dealer who has sooooooo much on hand; so knowledgeable, and a place where you can just drop by and have a good cup of coffee.
Message: Posted by: chidzuyo (Nov 7, 2008 01:36AM)
[quote]
On 2008-04-27 21:49, blackdeck wrote:
What is the best online store to buy card magic dvds and tricks?
[/quote]

At the moment I've only shopped at themagicwarehouse and their efficiency is unbeatable. They actually ship by the [b]hour[/b]. In addition, shipping charges is the lowest I found so far for international shipping. And they also have a wide selection.

I can't be bothered to shop at other places now. ;)
Message: Posted by: Loyal R (Nov 7, 2008 02:05PM)
http://www.Madhattermagicshop.com IS THE BEST! I baught a lot of stuff there!
Message: Posted by: mikenewman (Nov 9, 2008 06:06AM)
Barry's magic shop has started improving their web site.

http://www.barrysmagicshop.com

My favorites:
-Penguin (if you know what you need) Instant Downloads scattered within products annoying though..
- Magic Warehouse (has used DVD's!)
- Trickery (Excellent Customer service/advice/assistance)
- Sankey Magic (vast improvements to his site! and great newsletter)
- Magic 4 less (very low prices/shipping, and unique items from time to time)
Message: Posted by: clownmagic (Nov 11, 2008 08:04AM)
My favorite is http://www.shopmagicvault.com

The prices are really good and the people running it were very helpful to me. When I started in magic, I was falling victim to the "buy anything you see" syndrome. MagicVault actually told me not to buy many things and to step back and work with some of the classic books such as Tarbell and Silly Billy's book and DVD. When they saw me going hog wild in every direction, we started talking more and instead of them just selling me the trick of the week, they helped steer me in a better direction. Sure, they didn't end up selling me a boatload at first by doing so, but I will say I am a customer for life now as a result!

My second favorite "magic shop" is thinkgeek.com haha its funny how many things you can find there
:)
Message: Posted by: mmreed (Nov 11, 2008 07:38PM)
[quote]
On 2008-11-11 09:04, clownmagic wrote:
My favorite is http://www.shopmagicvault.com

The prices are really good and the people running it were very helpful to me. When I started in magic, I was falling victim to the "buy anything you see" syndrome. MagicVault actually told me not to buy many things and to step back and work with some of the classic books such as Tarbell and Silly Billy's book and DVD. When they saw me going hog wild in every direction, we started talking more and instead of them just selling me the trick of the week, they helped steer me in a better direction. Sure, they didn't end up selling me a boatload at first by doing so, but I will say I am a customer for life now as a result!

My second favorite "magic shop" is thinkgeek.com haha its funny how many things you can find there
:)
[/quote]

Thanks for the kind comments. We work hard to bring a level of service to our customers and strive to offer only quality items. Its good to hear that people notice things like this.
Message: Posted by: Vick (Nov 12, 2008 12:47AM)
http://www.dennymagic.com

Best in the business, Denny only carries quality items. No knock offs, no imitations. Outstanding selection of books.

Denny has done an amazing amount in the field of magic and knows the business. Can't imagine a better shop.

Denny answers the phone himself most of the time. He has an encyclopedic knowledge of magic.

I wouldn't suggest calling with a bunch of nonsense

Better yet, get off the net and go in person.


I also know Barry's and Magic Warehouse and they are ok
Message: Posted by: amprice99 (Nov 12, 2008 12:45PM)
For fast shipping and many sale items I like magicwarehouse.com. I receive my orders in 2-3 days. Some others take a week or more.
Message: Posted by: MortenN (Nov 16, 2008 02:05PM)
My vote is going to MJMmagic http://mjmmagic.com/store/ .

Answer on email 5/5
Service 5/5
Fast shipping 5/5

and new fast webserver for 14 days ago :applause:

-Morten-
Message: Posted by: Levity (Nov 17, 2008 06:21PM)
Depends on what I want. For general supplies (cards--straight and gaffed, plain silks, thumbtips, Tarbells course etc etc) I've been using Mad Hatter. Bill Groome gives absolutely EXCELLENT service and great advice and communication, and his prices are hard to beat!

I buy things like my Babcock Rainbow Die Box, my Himber Nest of Boxes, things like that from Stevens. They are incredibly efficient and astonishingly fast (I live in Sydney and the mail is incredible from Stevens).

Lately I've got some beautiful effects from Harries in Sweden--a large cylinder cabinet, die penetration, Perfect Match. Once again, exceptional service and fast shipping. These items are definitely one-of-a-kind in terms of their design and Harries is a great place to buy from.

Recently I bought an Oriental Watch Box from Michael Baker at the Magic Factory. A great item and great service.

And then there are the limited edition items. I've had things made by Francois Danis in France and Peter Austin. Both men have been great to deal with (I'll be receiving these items in the next week or so).

All of these have been online deals.

G
Message: Posted by: Ruppenthal (Nov 17, 2008 09:21PM)
I agree with all the suggestions made above. My favorites...and I have shopped around quite a bit... are:

loomismagic.com - great discounts, great service
magicwarehouse.com - prices aren't quite as good, but incredible service
stevensmagic.com - great selection of unique magic
http://www.ronjo.com/magic.html - great prices, great service

My two cents...
Message: Posted by: Vaughn Ver Steegt (Nov 17, 2008 10:45PM)
One of the first stores I used was Elmwood Magic. I still order from them and get great service. I have about 20 stores listed under my favorites but keep sending my money to Elmwood, Hocus Pocus and Hank Lee. People mention that they have problems with Hank but the only time I've had a problem they corrected it right away. I also like Daytona Magic, Magicwarehouse, Lockfamilymagic and Dazzle Magic.
Message: Posted by: magicnix (Nov 18, 2008 08:59AM)
The online shops I use:

Penquin Magic - the bonuses are great, when in stock. I've gone a little overboard in ordering just to get to that next bonus level.

Magic Pro Shop - very fast shipping.

Magic 4 Less - great prices and very fast shipping; doesn't have a large selection though.

I used Fun Tyme Magic until last year. I received an order that reeked of cigerette smoke and did not come with any instructions for an item. When I emailed asking for instructions, I never received a reply.
Message: Posted by: M2MAGIC (Nov 18, 2008 10:11AM)
For me First of all I Start with :

1- http://www.thetrickery.com
Mr.Howard is the Owner
He is a Very nice person with a great help and Advice
even he well say if this Item is good for you or no some time
I used to prepare my wish list and ask him to Remove for me what I may don't like
and sure he do without any problem if you well ask him why he well Explain then its up to you if you want to Return it back more then this Top Customer Service
very fast in answering the Questions .
more then this now we become a Friends witch I like also we chat in the MSN

2- http://www.elmwoodmagic.com
Mr.Paul is the Owner
elmwood is a very nice magic shop nice design easy to use Fast server nice offer
what you well see it in elmwood but I don't think you can find in anther that's I
send him a Question for some items I get the Replay within 3 hour or less but not more then 10 Horus really nice and also you get the Advice from him.

whats nice for both site :

1- Nice Design witch it help me allot
2- The Owner whom Receive Questions and Send Answer (Important point)
not like other shop they have staff whom don't like to work and the owner
don't know what happen to his shop or what the Customers Suffering from
3- If you Cancel your Order before shipping no Charge
4- you can Return the Items without and problem
5- I hope I didn't forget anythings

Big Thanks for Mr.Howard and Mr.Paul

lets go for the newest web I am dealing with

3- http://www.magicproshop.com
Mr.Peter is the Owner
The Fastest Site whom Sell the New Items befor anyone when other show you items
in Coming soon you well find it in magicproshop for shipping its really fast
the best price you well ever see with every order you well be lucky to have a
gift and some time you well be more lucky to get Coupon for Discount
more fast in shipping the only things I didn't like that's I when I send a Question
I Receive the answer after few days maybe a week you should tray this one .
I am sure you well like it.

Note: I don't think you could talk to Mr.Peter only his Staff

Thees are the Best in the World of MAGIC.
Message: Posted by: Levity (Nov 18, 2008 04:02PM)
Oh, I've got to say, I just received an order from Daytona Magic--two spring rabbits. They arrived in Sydney, Australia, in only six days from time of order (which is super-fast). Excellent!

Geoffrey
Message: Posted by: mindfreak2.0 (Nov 18, 2008 05:28PM)
It all depends on what trick you are looking for
Message: Posted by: Mr. Ray (Nov 22, 2008 05:54AM)
Penguinmagic is good
Message: Posted by: Levity (Nov 23, 2008 06:26PM)
Have just ordered the deluxe ring grinder online from CW. Their service is great--there was an error in the postage amount I paid and they refunded it via Paypal immediately, without me even realizing the error had been made in the first place. They are a class act.

Geoffrey
Message: Posted by: MortenN (Nov 26, 2008 08:52PM)
Of course, it is not any "Best online store", they are all good :)

-Morten-
Message: Posted by: Joe Montgomery (Nov 27, 2008 08:14AM)
I personally have used Ellusionist and a local store, but I plan to give http://www.tannens.com a try soon, their store seems quite stocked and reputable.
Message: Posted by: magicone (Dec 10, 2008 10:14PM)
My favorites are Lockfamilymagic.com , penguinmagic.com and thetrickery.com

Have had several issues with Hank Lee
Message: Posted by: Gerardo (Dec 12, 2008 08:23PM)
I think penguinmagic is great, but I live in Mexico and shipping is expensive. So if you live in Mexico, you should take a look at asmagia.com & lacasadelamagia.net these are two of the few (very few) online magic stores in Mexico. But I have to warn you.. asmagia.com shipping is not fast at all. But not many alternatives.
Message: Posted by: ditjen (Dec 15, 2008 02:07PM)
Cool thread. I just added about 2 dozen web sites to my magic shop bookmarks from this thread. Great info.
Message: Posted by: marty.sasaki (Dec 18, 2008 07:45PM)
Let me put another plug in for Diamond's Magic, but I suggest actually going down to the shop in person.

Online is convenient, but there really is no substitute for personal attention from a good shop. I'm sure that most folks are like Eddie Gardner, and Eddie will try to figure out what kind of magic you do and what might be appropriate for you. It is also nice to interact with the other customers, they are always good for effects and advice.

Things come into the shops daily. It's fun to go down there and just see what he has and what he likes. Second best is to call on the phone.
Message: Posted by: Levity (Jan 5, 2009 05:10PM)
My latest online purchase is the beautiful Okito-Nielsen Breakaway Box from Norm Nielsen magic. The service was superb--Lupe got it to me in Sydney in only a matter of days. They are lovely people and the Box is a gem!

Geoffrey
Message: Posted by: kkentert (Jan 6, 2009 10:55PM)
Dennymagic.com is my favorite...but mostly because I like Denny. It's also good that Denny refuses to sell junk. I also love discountedmagic.com, but their site is lacking. They don't show anywhere near the amount of stuff they really sell, so you usually have to call them. :-( You can get a lot of awesome unadvertised deals there if you sign up for their newsletter though.
Message: Posted by: greatchach (Jan 12, 2009 06:36PM)
TheTrickShop.com has about the best customer service I've experienced with a dealer (great prices, extremely helpful and communication is superb - they've even got an online chat that actually works.) And they have a brick and mortar store behind it too. (The only downside I can think of - which doesn't really count - is that if you live in California they have to charge sales tax. Can't really fault them for that though...)

Hocus-Pocus carries pretty much everything and they are one of the fastest shippers out there. They don't tend to give you order totals, shipping prices or confirmation emails unless you call though.

I've had a couple minor snafus with Hank Lee, but they have a huge selection and lots of sales, so it's hard to stay away too long.
Message: Posted by: konjurer (Jan 15, 2009 10:53AM)
I've always had great service from Penguin but I just had the opportunity to order some gaffed cards (a Wild Card set) from http://www.trickshop.com. When I got the cards, I realized they wouldn't work well for the version I wanted to do - completely my fault. I emailed the customer service and asked if they could accomodate my needs and I would be happy to purchase another set. They not only accomodated the request but immediately sent the new set to me at no charge and told me to keep the first set! Outstanding service and I am thrilled with the new set!
Message: Posted by: Pruitt (Jan 15, 2009 12:40PM)
[quote]
Magic 4 Less - great prices and very fast shipping; doesn't have a large selection though.
[/quote]

Magic 4 Less is a rip-off. They took my money and never sent me my order. Fortunately it was a relatively small purchase - but being ripped-off is being ripped-off no matter how much the amount. No wonder they can offer such low prices.
Message: Posted by: clownmagic (Jan 15, 2009 01:23PM)
I buy a lot of things from http://www.shopmagicvault.com

They have great prices and the guys there are so helpful. I compared prices on a bunch of items and they were the lowest on all of them. Everything I got from them was good quality. In fact I ordered a hot rod that they special ordered for me. When it came in they did not send it to me because they saw a very small nick on the wood and sent it back for a replacement that was perfect. They are very picky about quality and I like that. They also toss in freebies. We all like freebies! I see they started offering free shipping too.

The other place I like is outlaw-effects.com. they have a lot of unique stuff. Not a big selection, but it is good stuff.

My other favorite magic store is the local craft store ha ha. All kinds of stuff there you can use.
Message: Posted by: Pruitt (Jan 18, 2009 08:18AM)
[quote]
On 2009-01-15 13:40, Pruitt wrote:
[quote]
Magic 4 Less - great prices and very fast shipping; doesn't have a large selection though.
[/quote]

Magic 4 Less is a rip-off. They took my money and never sent me my order. Fortunately it was a relatively small purchase - but being ripped-off is being ripped-off no matter how much the amount. No wonder they can offer such low prices.
[/quote]

Update:

Since posting this I have received communications from Magic 4 Less and have been sent my complete order. I am satisfied with items received. I figured it was only fair that I post this follow up.
Message: Posted by: greatchach (Jan 27, 2009 02:25PM)
I'd also add Circle City Magic to the list - very friendly and good prices (they have a website, but check out their ebay store too - some good deals and usually has free shipping anywhere in the US.)
Message: Posted by: raywitko (Jan 27, 2009 06:15PM)
Not to toot our own horn, but depends on what your looking for. See what we have to offer. http://www.tabmantables.com
Ray
Message: Posted by: Dynamike (Feb 11, 2009 02:57PM)
[quote]
On 2008-06-11 22:32, Strange Tasting Fish Sticks wrote:
Bar none... http://www.magicproshop.com/

I've ordered a lot from them. The great thing is, they have FREE shipping with orders over 20 dollars, and they ship INCREDIBLY fast! I got all my magic within 1 day. And the shipping was free to boot.
[/quote]
Beware of this shop: http://www.themagiccafe.com/forums/viewtopic.php?topic=284474&forum=41
Message: Posted by: JazzyMatt (Feb 12, 2009 08:15AM)
I've been real happy with the people at Theory11, but recently a new friend of mine here at the Café recomended Penguing so next purchase I think I'll give them a try.
Message: Posted by: Bernie Balloons (Feb 16, 2009 06:59AM)
I find the best prices at http://www.mjmmagic.com
Message: Posted by: Joemv (Feb 16, 2009 02:02PM)
If you ever get into mentalism effects you will have to checkout Outlaw...great magic and super customer service. http://www.outlaw-effects.com

Joe
Message: Posted by: magicone (Mar 3, 2009 06:49PM)
Two bad experiences.....

Ordered - World's Fastest Trick - Top quality. Imported from Europe
Received - not so top quality Tora magic from Iran version

Ordered - Dove frame - Lipan model "Do not be confused by less expensive models, there is no comparison!"
Received - less expensive model from Siam magic

No more Hank Lee for me...
Message: Posted by: valueduser (Mar 5, 2009 11:18PM)
http://www.elmwoodmagic.com I've been doing business with Paul at elmwood magic for 20 years. It's sad that they shut down their walk in store but I have rarely ever have to go elsewhere. They now have a sister site called the hiddenbookshelf.com which makes finding new books a breeze. I bought some fako transfer pips from Hank Lee that were complete junk, and he was nice enough to refund me which is rare for any kind of magic supplies, I would definitely recommend him as well.
Message: Posted by: jshand01 (Mar 7, 2009 08:31AM)
I'll also put in a shout for http://www.trickshopmagic.com - Chris Blankenship uses online chat so you can ask him a question (it's worked the couple of times I've needed it) and he's even picked up the phone and called me proactively once when I had a question (and he wanted to do more than just an email response). Great prices too!
Message: Posted by: The Amazing Noobini (Mar 7, 2009 12:42PM)
Another Penguin order went wrong this week when I received the completely wrong items, but like the last two times they took care of it in the best possible way by shipping new stuff without even wanting the other ones in return.

That certainly helps patch up the disappointment at having to wait a few weeks more for the new international order. The wrong items is nothing I want to actually use, but it is great that I don't have to spring for the shipping cost to return them.

Meanwhile I have kind of lost interest in what I ordered in the first place, as it was on an impulse in the middle of the night. :)

Anyway, I continue to like Penguin a lot.
Message: Posted by: SilentTuba (Mar 7, 2009 12:51PM)
I have ordered from Penguin mostly, and I also think their service is superb. I have two orders on the way now, and I can't wait for them to get here! Normally for me their shipping has been very fast, although this time it's taking a while...although when you choose free shipping, you get what you pay for.
Message: Posted by: auriuspd (Mar 8, 2009 01:25PM)
Like most magicians, I have purchased from may sites over the years. I have found MJM Magic, The Magic Warehouse, Out-Law Magic great is price and service. I also like Hocus-Pocus but I wish they were a little clearer on the shipping charge at the time you place your order via the internet. I have used Hank Lee in the past and visited their Boston city store before it closed. My main concern with Hanklee is that a large portion of items on the website and catalog are listed but out of stock and not obtainable. Refunds/credits are obtained but it is very aggravating to be waiting for an item which will never come.
Recently I came across a new magic store to me at http://www.MAGICPLACE.US The Magic Place had great prices and quick email responses to questions. Currently, all of their JB Magic tricks are 20% off and new customers (who sign up for the newsletter) and returning customers get an additional5% discount. I would highly recommend you checking out this site and comparing it to some of the other sites above. I do not work for any of the above sites and have no financial ties to any magic site.
Message: Posted by: slyhand (Mar 8, 2009 05:29PM)
I have had good luck and good service with http://www.shopmagicvault.com. He emails me and lets me know if anything may take longer than it should. I like the communication.
Message: Posted by: cyberdog (Mar 8, 2009 06:35PM)
Just go to the main stores like "Theory11" and "ellusionest" the prices are almost the same everywhere
Message: Posted by: bkowkabany (Apr 7, 2009 08:34PM)
Hank Lee used to be a favorite of mine, but a recent customer disservice incident over a lousy 20 bucks with Hank himself has soured the experience. I would not order from Hank Lee again.

Bruce
Message: Posted by: bkowkabany (Apr 7, 2009 08:35PM)
[quote]
On 2009-02-16 15:02, Joemv wrote:
If you ever get into mentalism effects you will have to checkout Outlaw...great magic and super customer service. http://www.outlaw-effects.com

Joe
[/quote]

I second this wholeheartedly. Rick is excellent to deal with.

Bruce
Message: Posted by: Bendy (Apr 19, 2009 06:52PM)
[quote]
On 2009-04-07 21:34, bkowkabany wrote:
Hank Lee used to be a favorite of mine, but a recent customer disservice incident over a lousy 20 bucks with Hank himself has soured the experience. I would not order from Hank Lee again.

Bruce
[/quote]

It has been my experience, (currently going through one of those experiences and this will be the last time), that Hank Lee has no interest in providing customers with information once they have your money; let alone any semblance of "service."
Worst customer service I have ever had from any magic dealer - on or off the internet. Absolute worst.
Message: Posted by: Bendy (Apr 19, 2009 06:56PM)
[quote]
On 2009-03-03 19:49, magicone wrote:
Two bad experiences.....

Ordered - World's Fastest Trick - Top quality. Imported from Europe
Received - not so top quality Tora magic from Iran version

Ordered - Dove frame - Lipan model "Do not be confused by less expensive models, there is no comparison!"
Received - less expensive model from Siam magic

No more Hank Lee for me...
[/quote]

I have received the wrong items from Hank Lee, as well. Returning them and receiving yet another wrong item and returning THAT one only to THEN be told that they were/are out of stock of what I had ordered. I do not know if it is intentional or not, but Hank Lee's Magic Factory seems to ship the wrong items simply because they have them in stock and in hopes that their customers are too stupid to notice the difference or won't bother with going through the hassle, (and they make it a hassle), of returning the incorrectly shipped item.
Message: Posted by: Raymagic11 (Apr 20, 2009 02:44AM)
And What would be the best online magic shop with regard to international (cheap) shipping then?
Message: Posted by: greatchach (Apr 20, 2009 06:37PM)
I was being kind before, but I'm glad I'm not the only one who has had trouble with Hank. (Sorry, but misery does love company, I guess.) Happened again where he tacked on an extra charge weeks after the sale (assume it was for shipping, though I didn't order anything heavy - not even books). Never contacted me about it, just added a separate charge on my credit card despite the sales total. I'm done there as well.
Message: Posted by: nattefrost (Apr 20, 2009 06:42PM)
Going back to the original question, I have used many websites but I found that Madhatter Magic has the cheapest prices. Not to say other sites are not good, which they are, like Elmwood, MJM, and Magic Geek, but Madhatters prices are noticably the lowest I've seen. For example I'm looking to purchase a trick called "Red Hot Prediction" and they have it for 5 dollars. Other sites want $15 or more. Great customer service, too. But all the other sites I mentioned have great customer service also. If you are looking for great prices, It's Madhatter.
Message: Posted by: greatchach (Apr 20, 2009 06:51PM)
You're right nattefrost, shouldn't have gone off on the negative stuff, but along with the good mentions come the fair warnings.

I agree with you on Madhatter. Great customer service as well as great prices. Even combined with the shipping prices, it's still overall a good deal.
Message: Posted by: nattefrost (Apr 20, 2009 06:59PM)
I didn't say anything nagative about anything, did I? Forgot to mention I like Tannen', too. I was saying that the other sites I mentioned are good, but I've been using Madhatter lately.
Message: Posted by: jimhlou (Apr 20, 2009 06:59PM)
Two thumbs up: MadHatter. Two thumbs down: Hank Lee. I'm still waiting on a latex banana I ordered a year and a half ago.

Jim
Message: Posted by: slyhand (Apr 20, 2009 08:12PM)
I suggest you check with MagicVault. The prices are often lower than MadHatter.
http://www.shopmagicvault.com/
Customer service is great.
Message: Posted by: doormouse (Apr 20, 2009 09:49PM)
Hmmm, I compared several products from the front page. Madhatter was about 20% less.
Message: Posted by: Billgussen (Apr 21, 2009 02:34AM)
Raymagic11, I've ordered from a good number of American on-line dealers for delivery to my far-east location, and Penguin has had the best price for shipping as well as being fastest (to Japan, anyway). They have a set International shipping cost, so when I want to order heavy stuff, and they have it, I order from them.

Madhatter's prices are great, but their costs for shipping overseas are not the best out there. (They're not bad, but not the best.) MJM's prices are close to Penguins until you start ordering the heavy stuff. That being said, MJM's service has been the best that I've seen so far.

Hope that helps,
Bill
Message: Posted by: mmreed (Apr 21, 2009 02:02PM)
[quote]
On 2009-04-20 21:12, slyhand wrote:
I suggest you check with MagicVault. The prices are often lower than MadHatter.
http://www.shopmagicvault.com/
Customer service is great.
[/quote]

Thanks!

We do our best to make sure we provide the best magic possible. Our prices are very good - we may not always be the lowest, many times we are... and we always strive to give you the best possible service and advice.

We are not one of those online stores tossing out low prices and running it from the garage at home and order your stuff from the supply houses when orders come in... we are a group of focused magicians that maintain a very large onhand stock and offer a wealth of advice and resources. You will find our dealer spots at many of the magic conventions around the country and we are well known among the big names in magic. Sure we could bloat our site with testimonials of those guys... but why? We simply like to sell quality magic... we don't need the fluff to show we know our stuff.

Thanks again for the kind words Slyhand.
Message: Posted by: Bill Groome (Apr 21, 2009 04:22PM)
Thanks for the kind words.
We maintain about 85% "in stock" on our inventory. We pride ourselves in having some of the best prices and service in the industry. We have a friendly full time staff that is always ready to assist. Contacting us is a phone call away, Mon-Fri. 11am-7pm.
Message: Posted by: nattefrost (Apr 21, 2009 04:42PM)
I'll have to check out Magic Vault. Looks Great!
Message: Posted by: Ruppenthal (Apr 21, 2009 09:49PM)
This is a great thread, one I would have found useful years ago when I began. I've done a LOT of online shopping, and here are my favorites, in no particular order:

* The Magic Warehouse - great prices and FAST delivery! A fantastic resource. The best...
* Loomis Magic - not many people mention this shop, but their prices are the lowest I've seen and I've never had a problem with any deliveries. Check'em out: http://www.loomismagic.com
* Ronjo Magic - http://www.ronjo.com . Fast shipping, takes PayPal, interesting assortment of magic, great communications, fast shipment. Love'em.
* Madhatter Magic Shop - already discussed. Fantastic prices and selection, although their website leaves something to be desired.

Hope this helps....

J
Message: Posted by: Chappo (Apr 21, 2009 10:43PM)
Just thought I'd mention this:

Recently made an order with Penguin Magic and after a couple of days recieved an email from the IT Team apologising for a mishap in the order placement (an item hadn't been included). Needless to say, I was a tad miffed. This was going to lengthen my order process by weeks. For me it normally takes 3-4 weeks from time of order to recieve any international shipment. IE: Paypal eCheques needing to clear, shipping time, etc... I cringed as I visualised these weeks turning into months as Penguin Staff attempted to track down the package, begin a lengthy refund process, crappy PayPal exchange rates, etc...

BUT...

3 days after the initial apology, I recieved my order in FULL at my door. I couldn't believe me eyes! Here in front of me was a package marked Priority Shipping 1st Class International Express. Checked out the price mark and these guys shelled out $50 USD to make up for their mistake. Instead of waiting 3-4 weeks like I normally do, I hadn't even waited 1!

Needless to say, I've sent the Penguin Team a big thankyou email and have posted this here so others can see how professional they can be.
Message: Posted by: winewizard (Apr 28, 2009 05:36PM)
Speaking of dealers, I have done business with Mad Hatter Magic and tried to visit their web site but have not been able to connect for the past 5 days. Anyone know whats up?
Message: Posted by: doormouse (Apr 28, 2009 06:37PM)
They are up and running. Are you going to: http://www.MadhatterMagicShop.com ?
Message: Posted by: winewizard (Apr 29, 2009 09:42AM)
[quote]
On 2009-04-28 19:37, doormouse wrote:
They are up and running. Are you going to: http://www.MadhatterMagicShop.com ?
[/quote]

Yes, I am using that url, but I keep getting timedout before connection. Last try today at 11AM
Message: Posted by: Bill Groome (Apr 29, 2009 05:39PM)
Hi Winewizard,
We have not had any downtime. Your problem must be in your system somewhere. To my knowledge this is an isolated incident. We are always happy to help, toll free 866-333-9450.
Bill
Message: Posted by: nattefrost (Apr 30, 2009 07:12AM)
Has anybody ever dealt with the "When You Wish Magic" Website? I have only used them once and one of the items I ordered was on back order. I have tried to email them numerous times with no response and their number has changed and it doesn't work. Granted the item was only about $5, but it's the principal of the whole thing. Did they go out of business or something?
Message: Posted by: nattefrost (Apr 30, 2009 07:17AM)
Sorry, I didn't mention it's been a good few months since I heard from them.
Message: Posted by: teoswand (May 1, 2009 03:52PM)
Is
itrmagictricks.com
secure and safe site to shop magic supplys..
Is anyone customer already there?
Message: Posted by: rklew64 (May 1, 2009 05:51PM)
The Best:
Hocus Pocus - you can call them and they rock in CS above and beyond, CS=customer service
H & R books - outstanding CS, lightning shipping
Hermetic Press - Outstanding CS, notifies you if anything is wrong. They communicate!
MadHatter - what everybody else said. great experience
Penquin - what everybody else said. great experience
A few sites from the U.K. - WOW, some unique items (really) and the overseas shipping is mind boggling. I kid you not when I say I got something from them faster compared to someplace in the east coast to the west coast, all orders placed same day within 30 minutes of each other. ok, 1, Michael Vincent's online shop.
Lybrary - for ebooks - awsome, lower price because of digital format and delivery is as fast as you can push the return key.
Magic Warehouse - I think pretty good, can't remember but I think pretty great service from checkout to doorstep.
Amazon - of course depends on what it is, mostly books - pretty speedy as long as it is not a third party site.


: (
Tannens - slow shipping
Magic Vault slow shipping
E-bay - they love shipping media mail and charge 3x for S&H, what's up with that. booo


Not sure, first time transactions pending:
Magic Management - great prices like I maybe should not have even mentioned them. John is great in followup emails and responsive!!
Message: Posted by: rklew64 (May 1, 2009 05:55PM)
But of course support you local shop if your lucky to have one in your vicinity!!!!!
Message: Posted by: teoswand (May 2, 2009 09:44AM)
Yeah, but Hocus Pocus badly need new site design...
Message: Posted by: nattefrost (May 3, 2009 04:46PM)
I second that one with the Hocus Pocus design, but otherwise a good site.
Message: Posted by: cyberdog (May 5, 2009 02:20AM)
Penguinmagic.com and theory11 are the best
Message: Posted by: Jumbopenny (May 5, 2009 04:45AM)
I like the Magic Warehouse. Good site,well stocked,fast shipping, and good prices. That's my vote.
Message: Posted by: Thales (May 6, 2009 02:00PM)
I will put my vote for Madhatter Magic Shop. If the item is from a specific Magician/Creator like Jay Sankey or Aldo Colombini I like to go to them directly. But for an online Magic Shop you can not beat Madhatter. Of course if you have a local Magic Shop I would strongly recommend supporting them. I don't but wish I did.
Message: Posted by: Douglas Lippert (May 6, 2009 03:23PM)
[quote]
On 2009-05-06 15:00, Thales wrote:
I will put my vote for Madhatter Magic Shop. If the item is from a specific Magician/Creator like Jay Sankey or Aldo Colombini I like to go to them directly. But for an online Magic Shop you can not beat Madhatter. Of course if you have a local Magic Shop I would strongly recommend supporting them. I don't but wish I did.
[/quote]

You don't support your local magic shop but wish you did? Or, you don't have a local magic shop and you wish you did so you could support them? :)

Best,
Message: Posted by: Thales (May 7, 2009 10:12AM)
I do not have a local magic shop but wish I did so that I could support them as I have recommend others, who happen to have a local magic shop, do. Sorry for the ambiguous nature of my previous post. ;)
Message: Posted by: M Sini (May 7, 2009 12:22PM)
Bill Groome at Madhatter is great and I order from them regularly. Great prices, great customer service, quick shipping.

When I have to have something quick though, I order from MagicWarehouse. They are only about 90 miles away from me and normally get me my order, next day.
Message: Posted by: nattefrost (May 7, 2009 05:24PM)
That's SO true about Bill Groome at Madhatter. He is great to speak with. And there's also Angie (I believe that's her name) and they both just make you feel completely comfortable and satisfied when you hang up the phone. It's the best customer service I dealt with. Once again I'm not saying the other shops I mentioned are bad, because they are good, it just seems to me the people at Madhatter take that "extra step" for you. They've done things for me other sites never did. And once again the prices are dirt cheap. I recently bought "Martini's Magic You Can Make" DVD and other sites had it for $20, $30, and one $40. I got it for $8 at Madhatter. Thst's how a lot of their products are. Don't know why, but its is.
Message: Posted by: Douglas Lippert (May 8, 2009 02:56AM)
Bill Groome gave me a great deal on a Stealth Assassin Wallet when it was out of stock every where else. Thanks Bill.

Sincerely,
Message: Posted by: M Sini (May 8, 2009 12:40PM)
BTW, the magic warehouse just revamped their site. Looks great!
Message: Posted by: Tom Fenton (May 8, 2009 02:38PM)
The Ambitious Card gives some of the best customer service in my opinion.

Thanks Frank!
Message: Posted by: dlemberg (May 18, 2009 07:04PM)
[quote]
On 2009-03-08 14:25, auriuspd wrote:
Like most magicians, I have purchased from may sites over the years. I have found MJM Magic, The Magic Warehouse, Out-Law Magic great is price and service. I also like Hocus-Pocus but I wish they were a little clearer on the shipping charge at the time you place your order via the internet. I have used Hank Lee in the past and visited their Boston city store before it closed. My main concern with Hanklee is that a large portion of items on the website and catalog are listed but out of stock and not obtainable. Refunds/credits are obtained but it is very aggravating to be waiting for an item which will never come.
Recently I came across a new magic store to me at http://www.MAGICPLACE.US The Magic Place had great prices and quick email responses to questions. Currently, all of their JB Magic tricks are 20% off and new customers (who sign up for the newsletter) and returning customers get an additional5% discount. I would highly recommend you checking out this site and comparing it to some of the other sites above. I do not work for any of the above sites and have no financial ties to any magic site.
[/quote]

Thanks for the nice words. We have a large inventory of magic that is ready to ship today. We also have fast special order for things that we don't have in stock that usually ships in 2-3 days. All my returning customers get a 5% discount for life (no code to remember). Also when you register at my site if you check your email right after registering you get a code for 5% off that you can use right away. Most of the time the store prices are 10% off retail prices (which means you can get them for 15% off). Watch Magic magazine and MUM magazine for bigger sales. Another big sale coming up in June. Give us a try I am sure you will like us and our prices. Free shipping over $25.00.

David Lemberg
dlemberg@magicplace.us
Owner
<a href=http://magicplace.us>The Magic Place</a>
Message: Posted by: clownmagic (Jun 22, 2009 02:06PM)
MagicVault is by far the best. Fast shipping, and if they happen to be out of stock they included some really nice gifts to help make up for it. I email them and get a quick reply and they always have great advice and information to share. I had a problem with an item I didn't even purchase from them and they helped me get it resolved with the maker! now that's customer service! They also special order anything you need that isn't on the website. The prices are very good also. Sure there may be a site that is a dime or two cheaper, but in most cases I have not found better prices on what I buy. I like knowing I am getting my stuff from somewhere that is not being run out of someone's garage or basement. I plan on taking a trip to the MagicVault store when they get the new location and open the performing theater.

Really good guys to deal with. I cannot say enough good things about them and will support them any way I can.

I have also had great experiences with outlaw-effects.com for unique mentalism items. Roth is a good guy to deal with as well.
Message: Posted by: Jamie_H (Jun 22, 2009 05:12PM)
Elmwood magic has worked well for me! Quick shipping!
Message: Posted by: smith4201 (Jun 23, 2009 06:04PM)
Penguin has been very good in my experience.
Message: Posted by: magicFreak2 (Dec 20, 2009 07:16PM)
[quote]
On 2009-06-22 15:06, clownmagic wrote:
MagicVault is by far the best. Fast shipping, and if they happen to be out of stock they included some really nice gifts to help make up for it. I email them and get a quick reply and they always have great advice and information to share. I had a problem with an item I didn't even purchase from them and they helped me get it resolved with the maker! now that's customer service! They also special order anything you need that isn't on the website. The prices are very good also. Sure there may be a site that is a dime or two cheaper, but in most cases I have not found better prices on what I buy. I like knowing I am getting my stuff from somewhere that is not being run out of someone's garage or basement. I plan on taking a trip to the MagicVault store when they get the new location and open the performing theater.

Really good guys to deal with. I cannot say enough good things about them and will support them any way I can.

I have also had great experiences with outlaw-effects.com for unique mentalism items. Roth is a good guy to deal with as well.
[/quote]

I would have to say MagicVault as well. Their service is prompt an excellent, their website meticulous, and the prices are superb.
Message: Posted by: Alex Palombo (Dec 28, 2009 09:20AM)
Denny and lee
Message: Posted by: octave (Dec 28, 2009 10:06AM)
I have used Penguin and the experience has been good. Penguin does not officially ship to India but upon contacting customer service they managed to accommodate my order. Their support team is awesome in my opinion. Also some of the dvds and books can be bought at a lower price. I'm actually saving up for the classic collection which at $67 is the lowest price I could find for the book.
The only gripe is the lack of a realtime shipping calculator and shipping options. USPS is the only shipping option overseas and takes 3 weeks for the shipment to arrive.

Have used Ellusionist as well. Ordered the xtreme beginnerz volume I and a few decks and received the order in 3 days. The shipping was a little expensive at $22 (thank god it was a light package)but UPS has a very fast delivery time.

Wish there were good magic shops here.
Message: Posted by: tnmagicgator (Dec 30, 2009 09:13AM)
I have used Daytona Magic, Hocus Pocus, Hank Lee and a few others the past several years. My favorite, by far, is Madhatter. Great pricing and always willing to deal and superb customer service. As other have mentioned Bill Groome is simply great to deal with. The first three mentioned always advertise 25% or more on a weekly basis, but Madhatter prices always are less than list and there sales prices are really good.

I used to travel a lot in a prior job and always got to visit a lot of fine magic shops. The advent of the internet has been a real plus since I no longer travel the country and now live in a rural area. To get the best prices and best service, frequent the same store(s) regularly and the folks there will get to know you and treat you right.
Message: Posted by: robertmichaels (Jan 2, 2010 11:46PM)
I've shopped Daytona magic, magic warehouse, penguin magic and another that I will give a review on when a problem is resolved. I heard good things so I am hoping it is fixed.
At Daytona Magic a part was not shipped with my order and they sent another package. I only had to wait longer but it got here. I only wish they did not give me the 20 questions. The guy on the phone was not rude, but its a little over the top to ask if I checked under the bubble wrap. Good store besides this, I only wish the layout was better.
The Magic Warehouse has an ok site design. I found what I was looking for after some searching and it got here in a timely manner.
Penguin Magic has the best site design of the 3 and when something is out of stock I get it from the other places. Not a big deal for me. I had one problem with something I ordered. They sent a replacement and a discount on my next order, no questions asked. This made a good impression on me. Most of my online stuff comes from Penguin now.

When I am in town I visit John Pooleys World of Magic, he and his wife are gold.
Message: Posted by: Hansel (Jan 3, 2010 03:06AM)
I don't know if I post this before but I alwyas receive GREAT service from http://www.themagicwarehouse.com
I order something Monday and it arrives to my home only 3 days after I order it,with regular shipping and great prices!
Thanks,
Hansel!
Message: Posted by: Flyswatter (Jan 4, 2010 10:15AM)
Been only using PenguinMagic. Great shipping time, great price, great service.
Message: Posted by: mgcpwrs (Jan 6, 2010 09:30PM)
I would like to use someplace that seems more old school like Denny or hocus pocus
but penguin is way cheap and tempting - but seems impersonal. Just a feeling I guess.
Lately Hocus Pocus and there sales are great. I even had the owner Paul call me in response
to an email question - so he would be sure I got it answered before the midnight sale deadline.
Not to shabby :)
Message: Posted by: james_thecanadian_magician (Jan 7, 2010 10:10AM)
I'm giving a shout out to lybrary.com for their instant downloads. Huge amount of material to choose from. Some might say too much.
Message: Posted by: LeeAlex2002 (Feb 4, 2010 09:58AM)
[quote]
On 2009-04-07 21:34, bkowkabany wrote:
Hank Lee used to be a favorite of mine, but a recent customer disservice incident over a lousy 20 bucks with Hank himself has soured the experience. I would not order from Hank Lee again.

Bruce
[/quote]

Wow, it seems that Hank Lee upsets a lot of customers!

I received a payment request yesterday for underpriced shipping from an order that was placed and received last July! (I have an account with Hank Lee so can check my order records).

The same email also told me my order was being sent today (yesterday) even though I have received this about 8 months ago!

The order was for a single book priced $12.50. The shipping (UPS from the States to Turkey) I paid at the time was $32.00. Hank Lee now is asking for $18.95 more as they underestimated the shipping!

I immediately emailed Hank Lee through the email that the PayPal request was sent and through the website.

Within an hour I received an email from Hank Lee! No, it wasn't a resolve to my problem, but an email flyer advertising free shipping!

I wrote again to Hank Lee and he said that the request had been made at the time of the order (which I never received) and this was a reminder. He was going through a list of customers that had had such "underpayments").
I wonder if this is a scam? I wonder what the law is on this even if the shipping was underestimated. Is it normal to be asked for shipping 8 months after receiving an order?

Today I reluctantly paid $20.00 (I don't know why but the request in my PayPal went from $18.95 to $20.00 USD!) but will NEVER use or recommend Hank Lee to any one.

It seems I am not alone.
Is it normal to be charged more than 4 x the cost of the item for shipping (I send books by TNT to the States - the book I received was softback, then ones I send are hard back and cost cheaper to send than what is being requested here...)
Message: Posted by: Spellbinder (Feb 4, 2010 10:37AM)
I never have any problems like this from Madhatter Magic, which is why I use them almost exclusively for "stuff" I need that can't be bought at the Dollar Store (my other favorite magic shop!). The service is great and not done by machines, but by real people who are very helpful. They also put together a special package of silks for my version of Dye-Version, just so those who buy my e-Book will be able to get all the silks (and extras) needed at a good price from a single source. My hat is off to the Madhatter!
Message: Posted by: Richard.J.E (Feb 4, 2010 12:46PM)
Magic Box UK has been mychoice for a few years now, cheap and very quick to deliver. Of course this is only helpful to UK residents.
Message: Posted by: octave (Feb 6, 2010 10:57PM)
LeeAlex2002 UPS shipping is woefully expensive for international orders. The UPS rates for a shipping a book from USA to India is $117-137. This is the reason I go with sites which ship via USPS. Their rates are much cheaper $13(3 weeks) for the same book and $23 via priority mail (6-14 days delivery).

I purchased Closeup Card Magic (Harry Lorayne) through magic.org (Magic Depot) and what I really like is they have a good catalog of books and magic supplies. A shipping calculator is a boon and orders over $60 have free international shipping.
Message: Posted by: joseph (Feb 7, 2010 04:41AM)
I'll also recommend MJM....fast, free shipping, and great prices...
Message: Posted by: ryan8406 (Feb 7, 2010 06:58AM)
Denny and Lee, Magic Vault, and Martinis magic are my favorites. Denny and Lee has a huge selection and some hard to find items. Magic Vault has great prices and great customer service. Martini is by far the nicest guy you ever want to know and carry's some of the best gaff cards and the best rising deck ever in my opinion. Check all 3 out and I'm sure you won't be disappointed.
Message: Posted by: LeeAlex2002 (Feb 7, 2010 08:49AM)
[quote]
On 2010-02-06 23:57, octave wrote:
LeeAlex2002 UPS shipping is woefully expensive for international orders. The UPS rates for a shipping a book from USA to India is $117-137. This is the reason I go with sites which ship via USPS. Their rates are much cheaper $13(3 weeks) for the same book and $23 via priority mail (6-14 days delivery).

I purchased Closeup Card Magic (Harry Lorayne) through magic.org (Magic Depot) and what I really like is they have a good catalog of books and magic supplies. A shipping calculator is a boon and orders over $60 have free international shipping.
[/quote]

It is not the fact that the shipping was expensive, but the fact that a price for the shipping was quoted and then an extra $20.00 was charged 8 months later!
Message: Posted by: Magic Enhancer (Feb 7, 2010 09:33AM)
I'd have to say http://www.MagicEnhancer.com but I'm biased.

I usually shop at Hocus-Pocus or Penguin.

Robert Haas
Message: Posted by: Ruppenthal (Feb 7, 2010 09:49PM)
My favorites, in no particular order are:

* The Magic Warehouse - great prices, fast delivery
* Hocus Pocus - awesome selection, great service, so-so delivery speed
* Loomis Magic - best prices anywhere, fast delivery
* The Trickery - items you won't find anywhere else. Howard is great, too
* Ronjo Magic - VERY fast delivery, nice selection and a great frequent-buyers program
* Madhatter - see above. Great service

I sometimes use Hank Lee because they've got products you can't find anywhere else, BUT, like many here, I've had several shipping and delivery problems. Not everytime, but enough to make me think twice about ordering from them.

If you're in the DC area and are looking for a fantastic brick & mortar shop, don't miss Barry's Magic Shop. One of the best magic shops in the country - guaranteed!
Message: Posted by: Renaldo (Feb 8, 2010 03:56PM)
This is a great thread! Very informative on who and who not to buy from. I've added a couple of sites to check out from reading this thread.

I generally don't buy effects, just books and materials. If you have patience, for books I'd highly reccomend Powell's Books http://www.powells.com If it's bound, it will eventually come through their doors. You can set up a notify list and they will email you whenever a book on your list comes in at one of their stores.

For supplies, I hate to post it just because I feel like one of the sheep, but if I have to Baaaah I will:

http://www.penguinmagic.com : Really good prices and selection. Their CS is fantastic too. I had a question about a promotion I believed I may have deserved but didn't get, so I sent them an email. I immediately got a reply explaining I'd actually missed it by one day, but they'd love to give me the item for free anyways. They did, I got it on my next order. I hadn't expected that and I certainly didn't deserve it. The only beefs I've got with them is their site can be maddening to use sometimes, and seeing OUT OF STOCK on a lot of items.

http://www.trickshopmagic.com : Again, good prices and good CS. I haven't placed a lot of orders with them, but I plan on placing more.

One I haven't seen on here yet:

http://www.magictricks.com : A smaller site, but good prices, especially on cards and booklets. Definitely a smaller owned site, and the owner has been really helpful in the past. He's subbed higher quality items for me when the ones I've selected were out of stock, and also sent me emails with suggestions on my purchases that don't necessarily benefit him. It tells me he really cares about making sure the customer gets what they need.

One I have mixed feelings on:

http://www.ellusionist.com : I buy their cards, and that's about it. I've seen the Brad Christian DVDs, and I think they're really good. I think their one trick DVDs are just sad; a lot of them are tricks found in kids magazines I grew up with, or so over hyped they are being as sold as something they're not. Their 'generic' supplies (what little they have) are overpriced. So, all I buy from them are their custom cards, and I usually limit that to only 2 orders a year because of my biggest beef with them: Their shipping prices are horrible! They're the only site I know of that charges more for USPS than UPS! I always use USPS priority mail, and I cringe when I pay $8.xx for it and I know it's coming in a free USPS Priority box with a $3.85 stamp on it. I can only hope their shipping folks are pulling in $80k/year to warrant their high prices.
Message: Posted by: mikethemagician (Feb 8, 2010 07:12PM)
I'm a fan of Penguin and MJM for prices and reliability.
Message: Posted by: STM70 (Feb 11, 2010 02:53PM)
The two I usually use are
http://www.penguinmagic.com

and

http://www.mjmmagic.com.

These are the two I use the most.

STM70
Message: Posted by: dooblehorn (Feb 15, 2010 10:23PM)
I have to give the highest kudos to Jeff at MJMMagic.com and Frank at theAmbitiouscard.com, two of the nicest, most helpful people I have ever, ever dealt with. Ambitious main product line, super quality, no junk there. I have one of their leather chop cups, it's super nice.
MJM shipping is free in US and Canada, match anyone's price, 10% off returning customers.
Based on all the good things I've heard here about Loomis, I just ordered from Dennis there. He was super responsive to my email inquiries, and though mail-order, is local to me.
Message: Posted by: JCheng (Feb 16, 2010 10:36PM)
The online stores that I usually use are: PenguinMagic, MagicGeek, and MagicTrickStore.
Message: Posted by: AlchemistsWarehouse (Feb 16, 2010 10:42PM)
[quote]...

I received a payment request yesterday for underpriced shipping from an order that was placed and received last July! (I have an account with Hank Lee so can check my order records).

The same email also told me my order was being sent today (yesterday) even though I have received this about 8 months ago!

The order was for a single book priced $12.50. The shipping (UPS from the States to Turkey) I paid at the time was $32.00. Hank Lee now is asking for $18.95 more as they underestimated the shipping!

I immediately emailed Hank Lee through the email that the PayPal request was sent and through the website.

Within an hour I received an email from Hank Lee! No, it wasn't a resolve to my problem, but an email flyer advertising free shipping!

I wrote again to Hank Lee and he said that the request had been made at the time of the order (which I never received) and this was a reminder. He was going through a list of customers that had had such "underpayments").
I wonder if this is a scam? I wonder what the law is on this even if the shipping was underestimated. Is it normal to be asked for shipping 8 months after receiving an order?

Today I reluctantly paid $20.00 (I don't know why but the request in my PayPal went from $18.95 to $20.00 USD!) but will NEVER use or recommend Hank Lee to any one.

It seems I am not alone.
Is it normal to be charged more than 4 x the cost of the item for shipping (I send books by TNT to the States - the book I received was softback, then ones I send are hard back and cost cheaper to send than what is being requested here...)
[/quote]

I do know from my own experience that international shipping is expensive. However I would never go back to a customer once an order is completed and then ask for more money. That's just awful.

You are very nice for paying it. I think I would have said "sue me"...

I hope you have better experiences elsewhere.

Cheers,

Drew
Message: Posted by: Swann101 (Feb 17, 2010 05:22AM)
I am strugling with hank lee at the moment. I ordered meteors through them end of last year where they ran a special, for where you get the same amount of free magic as the order you place. In this case is was $499. I emailed them before I placed my order to asked if all was in order and if I orderd meteors I would recieve $499 of free magic to which they replied, "Yes, that is right all is in order" I was also charged over $100 shipping for meteors! They said that my shipping charge would be amended, as where through other magic shops, similar sized items, my shipping is usualy about $15 (internatinal shipping). Well no free magic arrived, and my shipping charge has not amended. I emailed them again, and they said they will sort out the problem, which they haven't and now they are not replying to my emails. Realy pathetic, I will never do business with them again!!!
Message: Posted by: rklew64 (Feb 17, 2010 10:15AM)
Best of the Best: So far from my experience.

Penguin - responsive customer service
Daytona - responsive customer service
Magic Management - a good deal everyday.
Levit Wands! - Outstanding Quality
Moonlight Magic for wands! - Outstanding Quality
Roy Kueppers - for coin supplies
Hocus Pocus - responsive customer service
Outlaw Effects - for just outright BadA$$ stuff
Gimpy's boxes - Outstanding Quality
Viking Magic - Outstanding Quality
Misdirections - Mentoring and great overall shop as well as a brick and mortar
Message: Posted by: acer (Feb 18, 2010 12:01PM)
I buy to Penguin magic, Magic Warehouse and MJM. I'm very satisfied.
Message: Posted by: Mysterious Mike (Feb 23, 2010 02:19AM)
Another vote to hocus-pocus.com
Message: Posted by: clownmagic (Feb 25, 2010 11:13PM)
MagicVault http://www.shopmagicvault.com all the way! Those guys never fail to amaze me with great customer service and really attractive pricing. The owners are performers and street buskers that bring a lot of knowledge to the table. They have a newsletter where they often include coupons for free stuff.

Outlaw Effects http://www.outlaw-effects.com is also a great specialty mentalism store. Mr. Roth is very skilled at making great specialty props.

For balloon stuff I stick with LaRocks.
Message: Posted by: mmreed (Mar 3, 2010 03:02PM)
Thanks for the kind words. We do our best to keep prices lower than most. With magic being a hobby for many, it's tough at times to swallow some of the pricing on props. We try to help by offering discounts and coupons in the newsletter, as well as other free perks. We are in this for the fun of it - not the money. My checkbook will vouch for that! hahahah

I agree with you on outlaw effects. Roth makes some great specialty items. Check out http://www.imentalism.com/ those guys have some great ebooks and custom items as well.

Thanks again for the kind words about our shop !
Message: Posted by: wdwfan71 (Mar 8, 2010 02:11PM)
I just made my first purchase from Madhatter Magic shop and all I can say is WOW!

Placed my order Friday afternoon and had it today!!!(Monday) Talk about fast!

South Carolina to Pennsylvania in two days using just priority mail, not bad!

Great service, I'll be using them for future purchases.
Message: Posted by: nattefrost (Mar 8, 2010 07:36PM)
Madhatter's prices are very good, great customer service. Bob solari has great customer service, also........ I like places where you can speak to the "main" people easily and directly and I have found that with Madhatter and Bob Solari. It seems people have had problems with Hank Lee. I ordered from them once without any issues, but I am not a regular customer.
Message: Posted by: dooblehorn (Mar 10, 2010 02:34PM)
Ok, I quote myself now, but if you are in Northern California (and even if you are not), give Loomis Magic a try...Denny is really nice, quick shipper and great customer service...
Message: Posted by: bicycle66 (Mar 14, 2010 09:16AM)
I have tried magic depot and they were great shipping all the way to Japan in less than a week I couldn't believe it. Prices are decent as most because just a few clicks of the mouse and you can check out so many other stores. I also tried penguin but it could have just been what I got but it wasn't so great I guess it depends on the quality you want and price you are willing to pay the addage you get what you pay for. There are a lot of good shops on ebay as well. Sean.
Message: Posted by: geoffa (Mar 15, 2010 12:49PM)
Since there isn't a local shop here in town any more, I order from various people depending on what I'm looking for.

For books, you really can't go wrong with H & R Magic Books (http://www.magicbookshop.com). Great selection and great service. If I can't find a book there, I'll look for the publisher's website to see if they have it (a quick Google search will usually reveal this information).

For effects and supplies, I really like Denny & Lee (http://www.dennymagic.com). Besides supporting a real life magic store, they've always been very helpful. I've also received great service from The Ambitious Card (http://theambitiouscard.com) and The Magic Warehouse (http://themagicwarehouse.com).

If the author of a book or creator of an effect offers it on their website, I like to order from them directly. While it's tempting to save a few bucks by ordering somewhere else, I like supporting people in this way. After all, they should be rewarded for their effort beyond whatever margin they get from magic resellers.

My .02,
-geoff
Message: Posted by: MHamel (Mar 15, 2010 03:25PM)
I received a payment request yesterday for underpriced shipping from an order that was placed and received last July! (I have an account with Hank Lee so can check my order records).

The same email also told me my order was being sent today (yesterday) even though I have received this about 8 months ago!

The order was for a single book priced $12.50. The shipping (UPS from the States to Turkey) I paid at the time was $32.00. Hank Lee now is asking for $18.95 more as they underestimated the shipping!





I have heard bad things about Hank Lee's but this just popped in my head. didn't he just have a big 3 day convention? He's probably trying to pay that off...

The other thing that happened was one if my IBM Ring members ordered linking rings and when they got them the silver paint was chipping off and when he called hank just said " your paying for the secret" which is true but he didn't order linking ring method book... he ordered THE LINKING RINGS!

I personally know Mad Hatter Magic Shop is good and they will go to the end of the world to satisfy customers. I have become good friends with the owner and it all started from me ordering a couple tricks...

- Marc Hamel
Message: Posted by: Billgussen (Mar 15, 2010 06:46PM)
Bicycle66, you'll find that shipping to Japan is a crap shoot. Sometimes it can get here in less than a week, and sometimes a shipment from the same supplier can take between two and three weeks to get here. Western-states suppliers (MJM or Penguin, for example) are generally a little quicker since it doesn't take as long to cross to the west coast on its way to the far east.

Bill
Message: Posted by: ballisticmonkey3 (Mar 17, 2010 02:55PM)
1. Penguin. Best all around magic supply
2. Magic Geek. Only because they have an incredible website and excellent video demonstrations for all of their products.
3. Cannons Great Escapes. Primarily just for those of us that enjoy being tied up, chained, and er...stuffed in boxes, but really a great dealer. They are slow because the owners often perform, but their quality and selection is unbeatable, the prices are fair, and they will work with you to get exactly what you need.
Message: Posted by: david12345 (Mar 17, 2010 09:05PM)
Penguin Magic has good pricing on many of their items and very quick shipping - my best experience overall
I have ordered from magic 4 less - shipping takes time but the pricing is fanatastic
I am about to place an order from John Fabjance's Magic Management - I can't get over their prices and selection - magic 4 less has a limited selection on the real good deals
Message: Posted by: NexusMagicShop (Mar 30, 2010 12:53AM)
There are many great choices online. I am based out of California, and 3 miles from the largest distributor of Magic Products in the World.

So all in stock products are shipped within 24 hours of purchase. I am responsible for all orders. I also carry some exclusives. My email, and direct line is always available to you. And I am always willing to answer any questions you may have. If you are searching for a specific product that I do not seem to carry. I will check with my supplier to see if available. And then add it within 24 hours. I can also notify you that it has been added.

It really comes down to personal choice and preference. We all have something to offer, and a way of displaying what we offer. Customer service is important to me. So all calls, and emails will be answered within a timely matter.

As far as staying connected you can find me on Youtube, Facebook, Twitter, Subscribe to our Magic blogs, and more... All accessible from the front page of my store.

- Jason
PM me for 10% lifetime coupon code
Message: Posted by: Gracy_hm (Sep 8, 2010 02:03PM)
Thetrickshop.com

The Trick Shop for me has been amazing I get everything I order within 4 days and they have amazing customer service and great prices. They have earned my business and I seldom deviate from them.
Message: Posted by: Absinthe (Sep 9, 2010 12:08PM)
Hocus Pocus
Message: Posted by: mahucharn (Sep 11, 2010 06:26PM)
I like Penguinmagic.com
Message: Posted by: QED (Sep 29, 2010 01:11PM)
If it's "online" that you want, I recommend using the web site of a real brick and mortar store.
I will ALWAYS go that route before I use a strictly online store. Those stores are just "order takers/fulfillment houses". They generally can't answer specific answers about effects nor can they make recommendations. Denny Haney ( http://www.dennymagic.com ) in Baltimore, MD (also has a shop in Las Vegas) is my go-to man. You can call his store, and 9 times out of 10, it will be Denny answering the phone. He is encyclopedic in his knowledge and will steer you to the right effect if you don't know exactly what you are looking for. His prices MIGHT be a couple of dollars higher than the online discount "stores" (usually the same after you add S&H charges), but that is MORE than recovered when you get the right effect for you and your skills and/or needs. All it takes is one bad purchase from an online dealer to more than wipe out any savings you might experience by using a discounter. Beside that, you are helping to keep an invaluable resource, a REAL magic shop, in business.
Denny has always steered me in the right direction with his recommendations and saved me a lot of money in the long run. If I call him and say I'm thinking about getting something in particular, he might tell me "No, that's not what you want. You really want... "whatever it is"....". Often the item he is directing me to is cheaper and better than what I was originally looking to buy. Sometimes he will say "You don't want that, it's junk, doesn't work as advertised. You want this... it's more expensive, but it does what you want it to and does it better." Again, he has never done me wrong. He's a straight up man and won't B.S. you just to make a sale. Try getting that kind of service from Penguin.... ain't gonna happen. He won't stock "crap" and stuff that doesn't work.... no plastic vomit, rubber chickens or silly gags either... just pro magic. Denny has recently updated his web site and now has demo videos and better listing of effects, but I would just call him directly and get personalized service.
Also, I use Barry's ( http://www.barrysmagicshop.com )in Rockville, MD on the rare occasion that Denny doesn't have what I need. I work 5 miles from the shop, but I still go to Denny's for most of my needs. That's not saying anything is wrong with Barry's shop... he and Susie are great people and very helpful and they have a huge shop. I just prefer the type of service and advice I get from Denny.
Support the REAL magic shops... avoid the online-only dealers unless you absolutely have no other choice...
Message: Posted by: Harry Lorayne (Sep 29, 2010 02:15PM)
Have to agree with most of the above, but can't make it an OVERALL thing. I am not a brick and mortar store, obviously; nor am I an on-line "store." But I do have a magic (& memory) website. Haven't steered anywone wrong yet - ever. So, need to be just a bit careful about blanket, overall, statements. HL.
Message: Posted by: Cyberqat (Sep 29, 2010 06:36PM)
And I would add a pitch for all authors... whenever possible, buy their books directly from them.

You wouldn't believe how little of the sale price of a book in a bookstore gets back to the actual author or authors.
Message: Posted by: Matthew W (Oct 5, 2010 05:42PM)
A new online store is My Magic Supply

http://mymagicsupply.com
Message: Posted by: bghost (Oct 6, 2010 12:40AM)
My favorite site will be
1. Penguin Magic - very fast shipping and great customer service,lots of products are cheaper than other dealers.

2. Hocus pocus - lots of discount or sale event, great customer service
3. Mahatter Magic shop - you can find some products on sale or get instant rebate
Message: Posted by: clownmagic (Oct 10, 2010 09:24PM)
Now that MagicVault announced all orders get shipped for free in addition to having prices below the normal dealer prices, they are my only place to shop unless it's something custom from somewhere

You guys really need to check them out. http://www.shopmagicvault.com


I got another browser window open placing an order right now!

You guys rock!
Message: Posted by: mediamonk (Oct 12, 2010 03:32PM)
If I'm not buying direct from a creator lately, it's been elmwood magic and penguin for me.
Message: Posted by: Magic Roman (Oct 13, 2010 07:17AM)
Penguin Magic is developing a new website, and you can use it. The new site is in beta testing right now, but it is usable. http://www.New.PenguinMagic.com
Magically,
Roman
Message: Posted by: mediamonk (Oct 20, 2010 03:27PM)
I just discovered that Elmwood now has a streaming video section. Lots of videos available, many of them $5.00. I purchased a Juan Tamariz Ace Assembly and Daryl's Rope Routine for a grand total of $10, no waiting (well, maybe a couple hours for streaming approval).
Message: Posted by: rklew64 (Oct 20, 2010 04:03PM)
This thread is good and insightful maybe 2-4 pages ago, but at some point doesn't this get repetitive and can just go on forever and it will. Repeating and rotating over and over the top 5. Penguin - Elmwood - Penguin - Trick Store - Hocus Pocus - magic vault -Elmwood - Trickstore.

Perhaps there should be just a section that announces best deals of the day or sale and state for how long also post only sales that would offer no less than 25% and maybe free shipping domestically. 10% is nothing and just makes it tax free basically, therefore all the more reason to support physical magic stores if one is lucky to live nearby one - but who could ever keep up with that kind of task.

alright, better now, medicine is working now - Sorry for that very impulsive negative rant. We all have our specific loyalties to no matter what anyway.
I know we all love to give our shout outs aaaand moving on...
Message: Posted by: nattefrost (Oct 22, 2010 05:37PM)
To rklew64......you know, I was starting to think the same thing a while ago, NOT AT ALL in a negative way but kind of like, "it's just the same thing over and over". I remember when this thread was on it's 3rd page and I was already thinking about that. Once again, NOTHING negative, but just kind of like, "what else can be said?". But once in a while someone says something interesting other than "my favorite shops are......" Like Magic Roman, with his post about the New Penguin Magic site. That's something a little different that I didn't know. I guess even though it is repetitive I STILL like to read each post, just to see what everybody thinks.
Message: Posted by: mtstic44 (Oct 28, 2010 01:33PM)
Magic warehouse and magic proshop excellent service and speedeeeeee.
Message: Posted by: KMFrye (Nov 3, 2010 10:34PM)
SilkMagic.Com has given me excellent service.

Cannot recommend MadHatterInternational - second rate product and service.
Message: Posted by: Dougini (Nov 11, 2010 06:28PM)
Has anyone shopped at Nexus Magic Shop yet?

http://www.NexusMagicStore.com

I have found this one to be a winner! I'd like to see some reviews! :)

Doug
Message: Posted by: AmateurTom (Nov 21, 2010 02:11PM)
http://www.worldmagicstore.com/

brilliant online and there is a shop in Birmingham - England
Message: Posted by: Jeff Hartsoe (Apr 20, 2011 06:27AM)
I'm a big fan of:

Vanishing Inc (Josh Jay fan)
Penguin Magic (Great prices and shipping)
Magic Warehouse (Good Service)
Loomis Magic (Dennis Loomis once called me to verify an order, nice!)

I think I'm going to try Madhatter, seems to have good prices.
Message: Posted by: Mike Maturen (Apr 20, 2011 04:12PM)
[quote]
On 2008-04-27 21:49, blackdeck wrote:
What is the best online store to buy card magic dvds and tricks?
[/quote]

My E-bay store is great! ;)
Message: Posted by: Crimlock (Apr 22, 2011 01:33PM)
I see almost all post are American stores, I'm from the Netherlands so import is sometimes a bit expensive. But for the short time I'm into magic I've boughts some books at http://www.dynamitemagic.nl/shop/
These guys are real friendly and helped me out with my questions. The deliver to other countries to, so maybe something to look into for other Europeans in the Café. (The site is in Dutch, English and German).
Message: Posted by: Tennispro (Sep 17, 2011 08:04PM)
Magic 4 Less ripped me off to! A while back I ordered some things and a couple were defective. I called several timnes and e-mailed and got no reply. Simce I had had a prior order the year before without a problem although still not having this problem resolved I stupidly ordered a few more things. Several weeks later I still do not have the items. And although it was a small order (under $50) its the principal of the thing with me now. I again have e-mailed 3 times and gotten no reply but my credit card was charged!! Okay I know 'once burned shame on you, twice burned shame on me" BUT any suggestions on what to do next?
Message: Posted by: adamferrucci (Sep 17, 2011 08:20PM)
Tennispro,
If I were you and I never received an order after a reasonable amount of time I would dispute the charge with my credit card company.
Message: Posted by: Tennispro (Sep 21, 2011 10:06AM)
Thanks I will try to do that. Does anyone have a contact number that works for the guy who operates Magic for Less. I think the name is Robert Bowden or something like that and he lives in Utah?
Message: Posted by: whiteoakcanyon (Sep 24, 2011 11:47PM)
I have ordered from a number of stores through the years and received good service from most. I do like ordering from Denny & Lee Magic Studio. Denny answers the phone and is always willing to share his honest recommendations if asked. They have been in business a long time and are great supporters of the magic community. I only wished I lived closer to his store so I could attend the many great lectures he hosts.
Message: Posted by: manofcards (Sep 27, 2011 10:56PM)
I'm surprised that only one other person has mentioned H and R magic. No, they don't have a flashy site with tons of videos, but there selection is bar none. I can almost always find what I need by shopping there. http://www.magicbookshop.com
Message: Posted by: Picard (Nov 15, 2011 07:43AM)
What online store would you suggest for people in Europe? (so as to cut the shipping costs of course)
Message: Posted by: ijohan (Nov 23, 2011 04:54PM)
I live in Indonesia and I've been ordering few years ago. That time I ordered from Hocus Pocus, Hank Lee, MJM, Magic Proshop, and Elmwood. Only 1 small packet trick from elmwood didn't get through and when I emailed them, they just said it's been sent, so I never bother to email them back as I think they didn't want to know about it. This year I tried Penguin Magic (they didn't send to Indonesia few years ago) and succeed, I'm happy with the price and shipping cost. Hank Lee is a bit dissapointing, he replies quickly when I was going to order but after ordered and has question, he never replied me back, 4th email already sent this morning let's hope he'll answer me. emagicsupply has free shipping worldwide if Picard interested and magictrickstore.com also has good price, I've never ordered from them so far though, maybe in the future I'll try more store if the price + shipping is cheaper.
Message: Posted by: ijohan (Nov 23, 2011 08:54PM)
[quote]
On 2010-02-17 06:22, Swann101 wrote:
I am strugling with hank lee at the moment. I ordered meteors through them end of last year where they ran a special, for where you get the same amount of free magic as the order you place. In this case is was $499. I emailed them before I placed my order to asked if all was in order and if I orderd meteors I would recieve $499 of free magic to which they replied, "Yes, that is right all is in order" I was also charged over $100 shipping for meteors! They said that my shipping charge would be amended, as where through other magic shops, similar sized items, my shipping is usualy about $15 (internatinal shipping). Well no free magic arrived, and my shipping charge has not amended. I emailed them again, and they said they will sort out the problem, which they haven't and now they are not replying to my emails. Realy pathetic, I will never do business with them again!!!
[/quote]

Same here, shipping charge for a wallet using same service is doubled at Hank Lee compared to other shop. And not ammended too.
Message: Posted by: Rick11 (Mar 26, 2013 07:13PM)
Hi, Can anyone find anywheregive a review on Emagictricks.co.uk? They have an item I can't find anywhere else and was interested to see if anyone had an opinion. I didn't see them mentioned on this thread!

Rick
Message: Posted by: ChadB (Jun 20, 2013 03:37AM)
Have a look at http://www.redspade.co.za

An online shop based in Johannesburg, South Africa.

If you have any questions, just send through an email from the "contact us" page.

Hope this helps.

[quote]
On 2008-10-24 06:05, WV wrote:
Does anyone know of any online magic shops in South Africa. I have found http://www.magicshop.co.za - but they don't have that much stuff? If there are any SA magicians out there your input will help. Being in SA means currency conversion. Eg. $3000 is equal to R 7500 for a monthly salary. I recently spent $300 on tricks, which is 10% of the "salary", but in SA, R 750 (10%) can't get you a fraction of the stuff that $300 does. I would have to spend aproximate 36% of the R 7500 to get the same amount. PLUS, there are foreign shipping cost, insurance (cause things do go missing) and not to mention inport tax! All in all, I would really like to have an SA site that sells more than the one I mentioned. We don't even have magic shops you can physically visit....so far I spent about R 6000.00 and that is not the same "value" as $550!! Well, It's 2 and a half times more than my rent!
[/quote]
Message: Posted by: MartiniMagic (Jul 1, 2013 02:06PM)
Is Magic Legends still in business?
Message: Posted by: Xaerius (Jul 7, 2013 10:11AM)
Outlaw Effects and Magic Geek for me so far. :)

Nigel
Message: Posted by: dykstraj99 (Jul 11, 2013 03:26PM)
Daytona magic was very willing to work with me. I bought a sp**t coin from them. I thought is was slightly defective. They switched it without any problems.
Message: Posted by: Houdonni (Aug 2, 2013 10:50AM)
Emagicsupply.com has reasonable pricing. :)
Message: Posted by: Robin4Kids (Aug 2, 2013 08:36PM)
Anyone had any experience with Abbott Magic (good or bad)? I don't see them mentioned on this thread. I ordered an item they have an exclusive on last week. I started emailing to check on the status of my order and got no response after a couple of emails went unanswered. Today I tried calling their regular line and their toll free order line and got no answer on either. I was wondering if this was their typical customer service or is there a problem. The credit card payment went through last week, but they don't seem to have ever filled & shipped the order. Not a good start for a first time customer!
Message: Posted by: jcrabtree2007 (Aug 2, 2013 10:00PM)
Heck, my favorite magic stores are the Café and SME. Can get pretty much anything I want at an unbeatable cost. The community ships fast too.
Message: Posted by: ReetDeeDee (Aug 3, 2013 03:56AM)
I usually check out [url=http://www.hocus-pocus.com/magicshop/]Hocus-Pocus[/url], as they have regular special offers with up to 35% off discountable items. At the moment there are still "2 Days Left of Savings 33% OFF!". They also do 'Free delivery Worldwide' on certain items - You can find them by entering 'worldwide' into the product search box. These are mostly 'No Discount' items.
I have ordered from here on several occasions and am pleased with the items I've received, the packaging and shipment times. Everything I have ordered has made it to my mailbox in Thailand without incident :)

It is possible to get some great deals by checking out the Cool Box offers on [url=http://http://www.penguinmagic.com/]Penguin Magic[/url]. Both sites have similar items and Penguin do Free Worldwide shipping on certain "Flat-Pack" items. I am also a fan of the LIVE lectures on 'Instant download'. I have only just taken advantage of their '5 for $99' deal, which I am hoping to receive soon (depending on how long it takes to clear Thai customs).

Since I live in Thailand, I quite often use [url=http://www.maxello.com/]Maxello Magic[/url]. In general their stuff is more expensive than other sites, but as they are also located in Thailand, there is no shipping charge (for me). The other bonus for me, is that most orders arrive within 2 or 3 days and there is local shipment tracking.
At the moment they have 40% off all items, so they may be worth a look.

There are other online magic stores, but my experiences are limited to those I have mentioned.
Message: Posted by: shakuni (Aug 4, 2013 06:34AM)
Sent an email to Elmwood many times regarding a book but never got a reply. Makes me wonder what their after sales support will be like.
Message: Posted by: InstantMagicBen (Aug 4, 2013 10:35AM)
Hocus Pocus Discounts are regular, and penguin magic deals are fantastic!
Message: Posted by: Kjellstrom (Aug 6, 2013 06:44AM)
I like all shops I buy from, most of them are ok.
Message: Posted by: Arsenal (Sep 13, 2013 03:31PM)
I always buy things from Penguin Magic.
Even with $23 FedEx shipping to the UK, it's still cheaper than ordering in the UK.
And probably due to luck, my Penguin orders never got hit with import tax.
Message: Posted by: Wizard of Oz (Sep 13, 2013 07:09PM)
[quote]
On 2013-08-02 23:00, jcrabtree2007 wrote:
Heck, my favorite magic stores are the Café and SME. Can get pretty much anything I want at an unbeatable cost. The community ships fast too.
[/quote]

I agree 100%. Tons of great sellers and deals right here on The Café. And Stevens Magic Emporium is a discerning seller that only offers quality effects. Great personal service.

I'll throw out another thumbs up for Hocus Pocus. They've always done fine by me, and I like their huge range of products and collectible props.
Message: Posted by: Interfector (Sep 18, 2013 06:26PM)
I like penguin magic
Message: Posted by: YLyoo (Nov 22, 2013 11:00PM)
Does Penguin ship overseas? I'm interested.
Message: Posted by: Stefan_sny (Nov 25, 2013 12:38AM)
Penguin has a wide variety but even Amazon has tricks for cheaper shipping costs.:D
Message: Posted by: bowers (Nov 26, 2013 06:21PM)
Penquin is a great online store..
Message: Posted by: RobFromNZ (Nov 27, 2013 01:19PM)
I looked at buying a $35 book from Penguin, but it was going to cost $27 to ship it to NZ.

I now just buy books from bookdepository.com (free shipping), and look for magic with "everyday items". The cost of shipping makes magic incredibly expensive in New Zealand...
Message: Posted by: gadir (Nov 27, 2013 01:22PM)
Penguin Magic is great but I also appreciate Murphys Magic for the Interviews they have on Tuesdays.
Message: Posted by: nytaylor21 (Nov 28, 2013 12:56AM)
Another vote for Penguin from me. Have always given me good customer service.
Message: Posted by: crip (May 27, 2014 04:47AM)
Taylors Magic (Australia) store has good service if you need something special.
Message: Posted by: george1953 (May 27, 2014 06:11AM)
I have the same problem as Rob from NZ, here on the island of Majorca the shipping costs are prohibitive. It can cost more than the item you are buying.I recently was going to order from SEO, its was an origami effect, they wanted something silly for shipping so I ordered the same thing from Meir Yedid and the shipping was free ! Guess where I WI'll be ordering in future.
Message: Posted by: 1KJ (Mar 30, 2015 12:55PM)
I am constantly amazed by how Penguin Magic just blows most sites out of the water. Sometimes it's in the little things. I received a package from another online store and they used USPS bubble shipping envelopes as packing material. That just seemed dishonest. I was so turned off. Other websites make it more difficult to download. I think for anyone setting up a website, they should study Penguin and how they do business. I heard Acar say in an interview that they studies all the major websites for months before creating Penguin.
KJ
Message: Posted by: Amro (Mar 30, 2015 03:48PM)
All together I think penguin does it best but I also can recommend alakazam and magicbox.
Message: Posted by: Theodore Lawton (Mar 30, 2015 05:18PM)
I probably already said Penguin earlier in this thread, but I also love Laflin Magic; the family is really very nice. And Silk Magic Tricks is another of my faves.
Message: Posted by: Kyoki_Sanitys_Eclipse (Mar 30, 2015 05:47PM)
I also always go with penguin
Message: Posted by: gomerel (Mar 30, 2015 10:45PM)
Penguin. For one thing, I'm supporting the local economy.
Message: Posted by: jclightman (Mar 31, 2015 12:31AM)
Lot's of Penguin fans here! I add my fandom of Penguin as well.

Their customer service is definitely excellent. I have only had very few MINOR issues, but they never cease to go above and beyond to make sure everything works out.

Also, that video they send of them packing your stuff is really cool!
Message: Posted by: gvinson (Mar 31, 2015 06:46AM)
I use mainly Penguinmagic.com. Great service!
Message: Posted by: Wardy (May 28, 2015 01:39AM)
Penguin: fast service, even to Australia, and good shipping price through fed-ex. Madhatter: pretty fast considering where they ship from, and shipping is also a fair price. Certainly cheaper than buying from a shop in Oz.
Message: Posted by: Xaa (Jun 20, 2015 09:02PM)
I price shop, including shipping. Penguin usually wins and they ship fast. Things that can go in a flat envelope ship free.
Message: Posted by: zoescout (Jul 4, 2015 02:47AM)
Penguin for most things! Great great customer service.
Message: Posted by: magicshowprod (Jul 12, 2015 05:33PM)
I've had two great experiences worth mentioning as both went above and beyond to make me happy. That's special service!


Abracadabra Magic

Great dealing with Bob Bokor. I purchased a Fairy Tale Rabbit House from his company and he didn't have the instructions to send right away. So instead of keeping me in the dark, he wrote to me, describing the issue and e-mailed me PDFs of the instructions so he wouldn't have to delay the shipping. He even sent some extra tips to make the trick even better. Great customer service!


Hocus Pocus Magic

I purchased a Coin Ladder but, unfortunately, it suffered some damage along its route to my door. Paul Gross went over and above to make things right. I was actually quite shocked at how much he cared about the issue and what he did to get an undamaged product to us even when it truly wasn't Hocus Pocus Magic's fault. Again, over and above great customer service!
.
Keeping them both on the top of my future purchase list.
Message: Posted by: Professor Marvel (Oct 14, 2015 10:25PM)
If you're in Canada, the Vanishing Rabbit is a great shop in Calgary that is also a brick and mortar shop worthy of supporting. Flat shipping Canadawide and no worries about the horrible Canada/US exchange rate.
Message: Posted by: mtgoldstein (Oct 17, 2015 04:25PM)
Penguin primarily. Good prices. Good service. Good support of magic with their Live Lecture series. Also the access from all my videos etc is nice
Vanishing not always as good a price but everything else applies and they have some exclusive content.
Midwest magic. Great service.
Misdirections
MJM
Message: Posted by: Theodore Lawton (Oct 17, 2015 09:50PM)
I'd like to add that I'm learning to appreciate buying directly from the creator. Even if you have to pay a little more, you get to speak with them about their creation while supporting them directly.
Message: Posted by: Four Jakes (Oct 17, 2015 10:39PM)
I tend to by instant downloads and ebooks, as I can take them with me anywhere, and backup.

My Top three stores are:

1. Penguin
2. Vanishing Inc.
3. Big Blind Media
Message: Posted by: Shurikenstorm5 (Oct 29, 2015 03:32PM)
I prefer penguin magic
Message: Posted by: Teyo (Oct 30, 2015 04:45PM)
I love penguin magic return policy and quick shipping for me.
Message: Posted by: brucewilcox (Oct 31, 2015 05:48PM)
I've had consistently good experiences with Penguin and Hocus Pocus, but I'd like to also put in a plug for Harry Robson in the UK (I'm in the States). Harry offers a small line of "workers" items, but he's always been very kind to me and a pleasure to do business with.
Message: Posted by: RichardIngram (Nov 2, 2015 03:49PM)
I have had very good luck with Penguin and Vanishing, Inc. I try to buy direct from creator when possible, for example directly from Diamond Jim or Michael Ammar.
Message: Posted by: shg_123 (Nov 2, 2015 06:16PM)
Penguinmagic.com is one that I love! also daytonamagic.com
Message: Posted by: CJ_Magic205 (Nov 3, 2015 10:18AM)
Penguinmagic.com gets another vote from me! Customer service is top-notch. Other than that, I will tend to buy things direct from the creator's website (I've purchased stuff directly from Scott Alexander most recently, again, first class!)
Message: Posted by: HarryB (Nov 6, 2015 09:25AM)
Just ordered some Johnson coin gaffs from themagicwarehouse. They had the best price and shipped the same day.
Message: Posted by: mtgoldstein (Nov 14, 2015 04:18PM)
As Mr Lawton above states. It is always a great idea if your first search is the creative artist themselves. You Definately support the artist better and get additional perks and notifications of upcoming works. Many are only marketed via the stores thus my first response answering.
Message: Posted by: MagicSarah (Nov 14, 2015 04:38PM)
If you are in the UK then alakazam.co.uk is fabulous. They are always really helpful AND and they text you when your stuff has been delivered, so you know to rush home to play with it :)

They also have an app coming out soon.
Message: Posted by: danielrjt (Nov 21, 2015 10:14AM)
If you're in the UK I have a website at www.dtmagic.co.uk and there are some others such as jp playing cards or freepostmagic