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Topic: Dave Bonsall's PropDog (UK)
Message: Posted by: Stu Montgomery (Feb 1, 2016 05:45PM)
One of the easiest sites to navigate. Fresh, modern, very easy to find what you're after (and stumble on some great stuff you've perhaps not thought of). Everything well illustrated. Email enquiries answered very, very quickly & orders dispatched equally fast! Brick & Mortar shop too - for those in the area. Exactly what I like (and want) when looking for new effects.
Message: Posted by: TheRedFez (Oct 31, 2016 11:56PM)
I find that the prices are often much lower than competitors as well. Being in the US, I don't have to pay VAT, and that results in some serious savings.
Message: Posted by: tommymcc84 (Nov 30, 2016 11:04AM)
Totally agree. Stumbled upon the website recently and you're absolutely right: it's the perfect mix of being able to find what you want quickly but offering just enough to distract your attention to something else cool! I think I might be on it quite a bit in the run up to Christmas.
Message: Posted by: Goldfield (Dec 27, 2016 04:49AM)
Highly recommend dropping into his store if you live or visit the UK. I was travelling through London and spent a couple hours in his store. You're welcome to test out props and play DVDs he sells if you wish. Very friendly guy too.
Message: Posted by: FJR (Jan 24, 2017 04:32PM)
Yes, the customer service I've received from PropDog has been very personable, even excellent.
They made a mistake with some orders I put in towards the end of last summer but recified them immediately I informed them in an incredibly decent way.
One gets the impression they really value their customers and they know much of what they sell incredibly well. And, of course, they sell a wide array of those beautiful JOL wallets, quite a number of which I've bought.
Highly recommended.

Best,
Francis
Message: Posted by: MaxfieldsMagic (Jun 27, 2018 06:25PM)
Great stuff that no one else has. Love PropDog.
Message: Posted by: Jmolomagic (Jul 31, 2018 05:48PM)
PropDog is awesome!

A couple years ago I purchased a Ring Flight Revolution from a third party seller and found it didn't work correctly. I was unsure if the 2 year warranty was still valid but I decided to contact PropDog. The person I talk to was very nice and helpful and eventually he/she told me to send it in and they will fix it for free. A couple weeks later I received what looked like a brand new Ring Flight.

Just yesterday I received a JOL Plus Wallet from Penguin Magic. I opened the sealed package and found a different wallet in the correct box. I contacted both Penguin and PropDog and PropDog immediately emailed me back with an offer to send me the correct wallet and for my trouble they would let me keep the other wallet. Who does that these days.

Even though PropDog is across the pond, I will be ordering from them from now on. Quality customer service and magic. You can't ask for a better magic shop.
Message: Posted by: mh1001 (Sep 1, 2018 09:14PM)
I have purchased from PropDog as well, and not only they were very fast regarding shipping but Dave (and his team) is very responsive and helpful. Only trouble is the catalogue : there is much less choice of items than in many other shops. Sometimes I purchase elsewhere because PropDog doesn't have it.
Message: Posted by: Bonz (Sep 10, 2018 08:24AM)
[quote]On Sep 1, 2018, mh1001 wrote:
I have purchased from PropDog as well, and not only they were very fast regarding shipping but Dave (and his team) is very responsive and helpful. Only trouble is the catalogue : there is much less choice of items than in many other shops. Sometimes I purchase elsewhere because PropDog doesn't have it. [/quote]

Thanks for the kind comments! The reason we donít have as much stock as other shops, is because we are only advertising our website, the items that we physically hold in stock in the shop (around 4000 products).

When you visit other websites that apparently have 20,000 products in stock, they do not physically have these, when you order a product from them, they are just advertising what supplier holds, they then order your product in from that supplier. Hence why we deliver next day and others take a week or so.

If you ever see a product that you want and we donít have it, just ask us, weíll get it in within a few days.

Regards

Dave
Message: Posted by: micwize (Nov 10, 2018 02:56AM)
Can highly recommend Propdog and Dave!
Message: Posted by: Charles Gaff (Dec 14, 2018 11:52AM)
Highly recommended indeed!