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Topic: Gerald / Wholesalemagic
Message: Posted by: Recoplon (Oct 7, 2019 05:55AM)
Hello. I made an order in "www.wholesalemagic.com" a few days ago. I am getting no replies at all. Anybody know if they are on the business? I am not in USA but I saw a couple of interesting items for me.
Message: Posted by: dbootcheck (Jan 29, 2020 02:11PM)
I ordered on January 4 and haven't received anything. Their phone number isn't a real one. It is a Google Voice mailbox, which currently is full and can't hold any more messages. The website looks legit, but there is no way to get a human on the phone. I left emails and a voicemail, and now I am out 78 dollars. Either it is a scam or they are out of business. If they are out of business, they need to take their site down because it still collects your money. Pretty ticked off about this. Hopefully we can spread the word for people not to order from this site.
Message: Posted by: Poof-Daddy (Jan 29, 2020 11:18PM)
You can always dispute the charge if you used PayPal or a Credit Card. Seems every time this happens on "whatevermagicsoldcheap.something" they tend to suddenly communicate (or better yet - you get your money back and stick to a more well known shop with a good record of customer service).
Message: Posted by: David Todd (May 5, 2020 07:11PM)
I've sent Gerald several emails over the past three weeks regarding the availability of certain items listed on his website. He hasn't answered.

To me a business owner not answering an email inquiry from a customer after three weeks says : [i]"this is not a viable business, this is a ghost website"[/i]

On Gerald's website , https://www.wholesalemagic.com/pages/Contact-Us.html , it says:

[i]" We respond to all emails within 24 hours, Monday through Friday." [/i]

Sadly, this is not my experience . My emails have been ignored/unanswered . Is he still in business or not ?
Message: Posted by: David Todd (May 11, 2020 06:52PM)
Ok, now to be fair , someone (Gerald ?) from Wholesale Magic finally responded to me via a Message I sent them on their Facebook page.

Their answer was that the item I wanted to purchase from Wholesale Magic is NOT available. So that's that. Now I know.

(I'm glad I didn't order it !)



EDIT:

Just got a follow-up message on Facebook saying: [i]"I have a few in the warehouse somewhere."[/i] Ok. I told him if he locates it in the warehouse I'll be
glad to order it.