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revmike Special user Annville, PA 646 Posts |
I am not sure if this is the correct place to post this or not but I was wondering how other's experience with Creative Magic have been.
First let me say, I like their products and use a number of them. My frustration is that many times they take days or weeks to return phone calls and/or e-mails. I was curious if that was the experience with others or is this unusual? Again, I love their products, but sometimes I find their customer service extremely frustrating.
The magic is not in our sleights and illusions, but instead in our ability to bring love and joy.
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Ken Dumm Inner circle 1241 Posts |
I've had nothing but great experiences with Creative Magic, with the products and their service. I've always had my e-mails and calls returned promptly. Most times I get Brian or Rebekah on the phone when I call...
Ken |
IDOTRIX Elite user Darien,il 467 Posts |
I called and they had to check on something and would call me back the next day. Rebbeca called me back the next day with the answers to my questions.
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MJ Marrs Inner circle Los Angeles 1123 Posts |
Nothing but good dealings with Creative Magic for me. Maybe it's just the holiday rush that caused a delay for you.
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Tony Iacoviello Eternal Order 13151 Posts |
I've never had an issue, no need to call customer service. But they did send me a birthday card...
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davidpaul$ Inner circle Georgetown, South Carolina 3094 Posts |
I did have some frustration waiting for a reply via email regarding an item I had on order. They did eventually get back to me though.
All is OK.
Guilt will betray you before technique betrays you!
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MagicMattMan Special user Tampa, FL 741 Posts |
Quote:
On 2010-12-17 17:05, Tony Iacoviello wrote: I got a birthday "card" too a week ago! Love it! But as everyone else says, every time I call on the phone, I've always gotten to speak with Rebekah. Very nice to speak with!
"For those who believe, no explanation is necessary; for those who do not, none will suffice." -Joseph Dunninger
"Do not forget to entertain strangers, for by so doing some people have entertained angels without knowing it."Hebrews 13:2 |
MagicMattMan Special user Tampa, FL 741 Posts |
Also, just got my Christmas "card" today too!
"For those who believe, no explanation is necessary; for those who do not, none will suffice." -Joseph Dunninger
"Do not forget to entertain strangers, for by so doing some people have entertained angels without knowing it."Hebrews 13:2 |
MaxfieldsMagic Inner circle Instead of practicing, I made 3009 Posts |
They just sent me a lucite massager for Christmas. Don't know whether to thank or curse them - the wife's had me using it on her back twice a day. Small price to pay, though, so I can earn the CM box that "she" got me for Christmas.
Now appearing nightly in my basement.
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