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Andrew Zuber Inner circle Los Angeles, CA 3014 Posts |
I've been lucky enough to be performing with a set of Sherwood cups for about 18 months now, and these things are absolutely dreamy.
I had a VERY minor issue come up about six weeks ago and emailed Brett to ask for suggestions. He responded immediately, I thanked him and we left it at that. I tried out his suggestion but forgot to email him back with the results. Fast forward to over a month later, and out of the blue, he emailed me back to see if it had all worked out, and made an extremely generous offer if the results hadn't been to my satisfaction. Brett's work is not only top notch, his care for his customers is unparalleled as far as I have found. It's like when you buy a new car. If you drive it off the lot and they forget about you and move on to the next sale, it leaves a bad taste in your mouth should you need something later on. It's the dealership that realizes that once you're a customer, you're a customer for life that I want to be in business with. The Sherwood product and experience is phenomenal. I just wanted to since Brett's praises publicly - if you're considering take the plunge on one of his products, stop reading this and go do it! It will be one of the most rewarding experiences you'll ever have making a purchase.
"I'm sorry - if you were right, I would agree with you." -Robin Williams, Awakenings
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JESmagic New user Ann Arbor, MI 90 Posts |
I completely agree with Andrew. I took the plunge and invested in a set of Sherwood Engraved Silver cups--and the personal service Brett provided was fantastic.
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RevJohn Inner circle Oregon City Oregon, Oregon 2473 Posts |
His cups are awesome. He copper engraved cups are fantastic. The only thing I could wish for a chopped cup in the copper engraved. But alas, it doesn't exist.
Might have to take the plunge for a mini-set. Those look very nice, indeed! RevJohn |
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