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lou serrano Special user Los Angeles, CA 671 Posts |
There are three main areas which we need to focus on in building our business, which I call ACR - Attraction, Conversion, & Retention. First we have to attract the right customers to us, then we must convert prospects into paying customers, and finally we must retain them so they invest in our products and services over and over again.
The following idea has been the cornerstone of my success, and has provided the most value to the success of my business over the years: Retaining customers is far easier, more cost-efficient, and less labor-intensive than acquiring new customers. In my latest video blog, I share with you one simple idea that will start the process of building relationships with your customers, so they come back and buy from you again and again. If this is of interest to you, please click on the following link: The First Step In Retaining Customers To your success! Lou Serrano |
The Magic Cafe Forum Index » » Tricky business » » Retaining Customers- Your Most Valuable Resource (0 Likes) |
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