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The Magic Cafe Forum Index » » The Magic Café Tech Help Area » » Changing password » » TOPIC IS LOCKED (0 Likes) Printer Friendly Version

Handsome Jack
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New user
Los Angeles
31 Posts

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I'm new and I'm confused about a few things. When I log in, nothing seems to indicate I have logged in. Also, the FAQ says I can change my profile/password, but does not explain how to do it. It mentions a profiles page, but does not explain how to access it. Also, when I log in I see no search button or feature. Thanks in advance for any help.
Dave Scribner
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Assistant Manager
Lake Hopatcong, NJ
5153 Posts

Profile of Dave Scribner
Jack, when you first log by entering your username and password, what do you see when you click on the log in button? You should be seeing a page that has the forums and in the upper right corner of the page will be a group of buttons for profile, preference, meet the staff, and private messages.
Where the magic begins
Handsome Jack
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New user
Los Angeles
31 Posts

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No, None of those buttons appear when I log in.
Dave Scribner
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Assistant Manager
Lake Hopatcong, NJ
5153 Posts

Profile of Dave Scribner
OK. Go into your browser and delete your cookies and temporary internet files for the Café. Be sure to clear both www.themagiccafe and themagiccafe. Then try logging in again. If all works, you'll see the missing tabs in the same area you see the FAQ.

Do you have a firewall installed? If the above suggestion fails, go in and check the settings on the firewall and anti virus program. If you use a Norton firewall, their autoupdates sometimes cause problems and the settings must be reset.
Where the magic begins
Handsome Jack
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New user
Los Angeles
31 Posts

Profile of Handsome Jack
That did the trick. Thank you!
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