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The Magic Cafe Forum Index » » Not very magical, still... » » Computer Question (0 Likes) Printer Friendly Version

J.Robert
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Gettysburg, PA
240 Posts

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Does anyone know anything about "power cycling" modems? I have to do it once or twice a week with modem/router and it is getting really annoying. I have to unplug the modem for 30 seconds, then unplug the router for 30 seconds...I thought technology was better than that! Why do I have to unplug and re-plug these things???
Daegs
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Inner circle
USA
4290 Posts

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Technology is better than that, and you shouldn't have to unplug or re-plug anything....


My guess is the model has some sort of bug that slowly accumulates memory over the course of a week or so, or your ISP is setting your lease to a short timeout like a week and the modem cant get a new lease except from new boot.


but really, there is no excuse I would ask ISP if they have any new models of modems or look into another ISP
rossmacrae
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Arlington, Virginia
2464 Posts

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I write it off to "these things happen."

Every now and then my computer just plain gets confused after a long session, and loses some of the complex connections between programs - sometimes closing all programs and reloading them helps, sometimes a complete reboot solves everything.

Likewise, sometimes my modem and/or net router have "senior moments" and need to shake off the confusion and start fresh - this happens to me most often when my older son is home from college so the network is responding to:
His computer (full of IM clients and heaven-knows-what)
Younger son's computer
My computer
Playstation 3
Playstation Pro
and maybe even wife's computer.

Half of them running all night while the offspring have fallen asleep.

So I get up in the middle of the night, check my email and find that SOMETHING has gone bonkers and the router (or maybe the modem, but probably the router) has said "you guys are insane, I quit!" and it won't start behaving until EVERY LAST DEVICE has been turned off, and the router and modem re-booted.

So, now and then it happens. I figure it's not nearly as bad as when just one kid is playing one particular online game (I don't know which) and hogging every last bit of bandwidth.
balducci
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Canada
230 Posts

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I can't answer your modem question, but just to share here are some XP-related tips based on my experiences of the last week:

1. Never unplug an external drive, unless you've gotten the message that it is safe to do so. Make sure they cannot be unplugged accidentally.

2. DISABLE "Enable write caching on the disk" and ENABLE "Optimize for quick removal" for any external hard drives.

3. ENABLE "Enable write caching on the disk" for your main internal drive.

This past week one of my external drives developed a "Delayed write failed" error and is now pretty much useless. It seems this error crops up for about 50 different reasons, and there is no guaranteed way to fix this. Lots of solutions that work in particular special cases, if you are lucky, but no one seems to know how to fix it in general. So best to do what you can to avoid it, by following the advice above (well, at least points 1 and 2).

Judging from the internet discussion, this problem has been around since 2002 and 1000s of people all over the world have had their external drives munged up with this error.
Make America Great Again! - Trump in 2020 ... "We're a capitalistic society. I go into business, I don't make it, I go bankrupt. They're not going to bail me out. I've been on welfare and food stamps. Did anyone help me? No." - Craig T. Nelson, actor.
Dennis Michael
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Southern, NJ
6018 Posts

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I had to do this with my cable box to watch "on Demand" eventually it didn't work at all. When it was replaced it worked well.

My guess is you need a new or better modem or router.
Dennis Michael
J.Robert
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Gettysburg, PA
240 Posts

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Thanks for the help! I'll call the ISP today and see if they can send me a new modem thingy. -J.R.
Mystical Matthew
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468 Posts

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Have you tried hooking your computer up directly to the modem instead of the router? If the problem still happens then you *know* it's the modem... Otherwise you might need a new router...

Just a thought...
balducci
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Canada
230 Posts

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Quote:
On 2007-10-23 21:58, J.Robert wrote:
Does anyone know anything about "power cycling" modems? I have to do it once or twice a week with modem/router and it is getting really annoying. I have to unplug the modem for 30 seconds, then unplug the router for 30 seconds...I thought technology was better than that! Why do I have to unplug and re-plug these things???

What kind of problem does power cycling fix for you? I was looking at the web, and it seems there are a number of possible reasons why you might be needing to power cycle your modem (some of which have nothing to do with defective modems).

I found this on an Xbox related page. If this sounds similar to your problem, then you may have an issue with your ISP and not with your modem:

http://www.xbox.com/en-IE/live/xbox/broadband/ntl.htm

Why does turning my modem off for a few minutes and then turning it on again (power cycling) fix the DNS Not Resolved problem?

Some modems are configured to "remember" the MAC address of the device that is connecting through them. By power cycling the modem, it "forgets" about your PC and will let your Xbox through. Generally, this occurs because your ISP is only allowing you to connect with one network device at a time.
Make America Great Again! - Trump in 2020 ... "We're a capitalistic society. I go into business, I don't make it, I go bankrupt. They're not going to bail me out. I've been on welfare and food stamps. Did anyone help me? No." - Craig T. Nelson, actor.
ryansmagic
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Regular user
Reading, PA
147 Posts

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I have this same problem. I have a comcast modem and a linksys router, and I need to unplug them once in awhile. It varies sometimes it's twice a day sometimes I can go 2 weeks. They have been doing this since new.
Ryan Parsons
[email]ryanparsons@comcast.net[/email]
http://www.magicformiracles.com
MagiClyde
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Special user
Columbus, Ohio
871 Posts

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Why unplug them? There should be on/off switches on them to power cycle them.

Sometimes noise or a glitch on the line, if it's dsl, will cause problems with the signal. It could also be that you are far enough from the Central Office to have problems or you need to be provisioned with a slower speed.

If you do call your ISP about getting a new modem, you might as well ask for one with the all-in-one package of modem/wireless router. They do make them.

As for bypassing the router and just hooking up the modem, the only problem with that is that the modem may have been set into bridge mode, meaning that the router, not the modem makes the actual connection to the internet.

I know a fair amount about this, as I am presently working, and did so in the past, for a company that does technical support for Verizon's DSL service. You would NOT believe some of the calls we get! But you learn something new on each one.
Magic! The quicker picker-upper!
ryansmagic
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Regular user
Reading, PA
147 Posts

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Just turning off the router and modem does not do the trick for me. It has to be unplugged.
Ryan Parsons
[email]ryanparsons@comcast.net[/email]
http://www.magicformiracles.com
J.Robert
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Gettysburg, PA
240 Posts

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My service is through Embarq (used to be sprint). It has to be unplugged, turning it off won't do the trick. I don't remember having the problem before we added the Linksys router. When I can't connect I open the "Embarq Virtual Assistant" on the computer and test the connection, it tells me to do the power cycling thing but gives no reason why or how to prevent it.
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