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Tennispro Regular user 121 Posts 
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Magic 4 Less ripped me off to! A while back I ordered some things and a couple were defective. I called several timnes and e-mailed and got no reply. Simce I had had a prior order the year before without a problem although still not having this problem resolved I stupidly ordered a few more things. Several weeks later I still do not have the items. And although it was a small order (under $50) its the principal of the thing with me now. I again have e-mailed 3 times and gotten no reply but my credit card was charged!! Okay I know 'once burned shame on you, twice burned shame on me" BUT any suggestions on what to do next?
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adamferrucci Regular user Newfield, NJ 169 Posts
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Tennispro,
If I were you and I never received an order after a reasonable amount of time I would dispute the charge with my credit card company. |
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Tennispro Regular user 121 Posts
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Thanks I will try to do that. Does anyone have a contact number that works for the guy who operates Magic for Less. I think the name is Robert Bowden or something like that and he lives in Utah?
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whiteoakcanyon Special user 891 Posts
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I have ordered from a number of stores through the years and received good service from most. I do like ordering from Denny & Lee Magic Studio. Denny answers the phone and is always willing to share his honest recommendations if asked. They have been in business a long time and are great supporters of the magic community. I only wished I lived closer to his store so I could attend the many great lectures he hosts.
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manofcards New user 96 Posts
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I'm surprised that only one other person has mentioned H and R magic. No, they don't have a flashy site with tons of videos, but there selection is bar none. I can almost always find what I need by shopping there. http://www.magicbookshop.com
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Picard Elite user 411 Posts
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What online store would you suggest for people in Europe? (so as to cut the shipping costs of course)
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ijohan New user 50 Posts
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I live in Indonesia and I've been ordering few years ago. That time I ordered from Hocus Pocus, Hank Lee, MJM, Magic Proshop, and Elmwood. Only 1 small packet trick from elmwood didn't get through and when I emailed them, they just said it's been sent, so I never bother to email them back as I think they didn't want to know about it. This year I tried Penguin Magic (they didn't send to Indonesia few years ago) and succeed, I'm happy with the price and shipping cost. Hank Lee is a bit dissapointing, he replies quickly when I was going to order but after ordered and has question, he never replied me back, 4th email already sent this morning let's hope he'll answer me. emagicsupply has free shipping worldwide if Picard interested and magictrickstore.com also has good price, I've never ordered from them so far though, maybe in the future I'll try more store if the price + shipping is cheaper.
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ijohan New user 50 Posts
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Quote:
On 2010-02-17 06:22, Swann101 wrote: Same here, shipping charge for a wallet using same service is doubled at Hank Lee compared to other shop. And not ammended too. |
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Rick11 Elite user 429 Posts
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Hi, Can anyone find anywheregive a review on Emagictricks.co.uk? They have an item I can't find anywhere else and was interested to see if anyone had an opinion. I didn't see them mentioned on this thread!
Rick |
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ChadB New user 2 Posts
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Have a look at http://www.redspade.co.za
An online shop based in Johannesburg, South Africa. If you have any questions, just send through an email from the "contact us" page. Hope this helps. Quote:
On 2008-10-24 06:05, WV wrote: |
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MartiniMagic New user 100 Posts
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Is Magic Legends still in business?
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Xaerius New user 77 Posts
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Outlaw Effects and Magic Geek for me so far.
Nigel |
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dykstraj99 New user 83 Posts
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Daytona magic was very willing to work with me. I bought a sp**t coin from them. I thought is was slightly defective. They switched it without any problems.
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Houdonni New user Vancouver BC Canada 57 Posts
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Emagicsupply.com has reasonable pricing.
It's nice to be important, but it's more important to be nice.
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Robin4Kids Veteran user Lower Alabama 396 Posts
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Anyone had any experience with Abbott Magic (good or bad)? I don't see them mentioned on this thread. I ordered an item they have an exclusive on last week. I started emailing to check on the status of my order and got no response after a couple of emails went unanswered. Today I tried calling their regular line and their toll free order line and got no answer on either. I was wondering if this was their typical customer service or is there a problem. The credit card payment went through last week, but they don't seem to have ever filled & shipped the order. Not a good start for a first time customer!
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jcrabtree2007 Special user 625 Posts
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Heck, my favorite magic stores are the Café and SME. Can get pretty much anything I want at an unbeatable cost. The community ships fast too.
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ReetDeeDee New user Scotland 19 Posts
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I usually check out Hocus-Pocus, as they have regular special offers with up to 35% off discountable items. At the moment there are still "2 Days Left of Savings 33% OFF!". They also do 'Free delivery Worldwide' on certain items - You can find them by entering 'worldwide' into the product search box. These are mostly 'No Discount' items.
I have ordered from here on several occasions and am pleased with the items I've received, the packaging and shipment times. Everything I have ordered has made it to my mailbox in Thailand without incident
It is possible to get some great deals by checking out the Cool Box offers on Penguin Magic. Both sites have similar items and Penguin do Free Worldwide shipping on certain "Flat-Pack" items. I am also a fan of the LIVE lectures on 'Instant download'. I have only just taken advantage of their '5 for $99' deal, which I am hoping to receive soon (depending on how long it takes to clear Thai customs). Since I live in Thailand, I quite often use Maxello Magic. In general their stuff is more expensive than other sites, but as they are also located in Thailand, there is no shipping charge (for me). The other bonus for me, is that most orders arrive within 2 or 3 days and there is local shipment tracking. At the moment they have 40% off all items, so they may be worth a look. There are other online magic stores, but my experiences are limited to those I have mentioned. |
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shakuni Special user 963 Posts
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Sent an email to Elmwood many times regarding a book but never got a reply. Makes me wonder what their after sales support will be like.
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InstantMagicBen.jpg "View Profile") New user 83 Posts
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Hocus Pocus Discounts are regular, and penguin magic deals are fantastic!
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Kjellstrom Inner circle Sweden, Scandinavia, Europe 4950 Posts
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I like all shops I buy from, most of them are ok.
Website: http://www.matskjellstrom.se
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Posted: Sep 17, 2011 08:04 pm 
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