The Magic Café
Username:
Password:
[ Lost Password ]
  [ Forgot Username ]
The Magic Cafe Forum Index » » Tricky business » » Phone script help. (0 Likes) Printer Friendly Version

 Go to page 1~2 [Next]
SoCalPro
View Profile
Inner circle
Southern California
1603 Posts

Profile of SoCalPro
I’ve been a vendor with a local chain of CDC’c here in Southern California for about 2 years now. By doing so, I have obtained many names and numbers and have actually performed at several of their locations. The Director likes me and calls me every time they have a “Vendor” type of event and has recently booked me at one of his locations. What I want to do is start calling them and offering my summer program. Although it isn’t exactly a cold call since several of them have met me at the events and have had me at their schools, it’s not really a “shoe in” situation either.

I was thinking something along the lines of (and this is in no way set in stone by any means):

“Hi (name). This is XXX XXXX the magician. I got your number at one many CDC events that that I attended. I am currently booking my summer program and was wondering if you had room in your summer schedule for a highly interactive, highly entertaining show for your students.”

I know how to sell myself once I have interest, it's just that dreadful first call I am working on.

As I said before the director knows me and likes me so it’s not REALLY a cold call but at the same time it kinda is.

What do you guys think?
ClintonMagus
View Profile
Inner circle
Southwestern Southeast
3999 Posts

Profile of ClintonMagus
I would stand a better chance of wanting to hear more if you would ask me "Is there a time I might stop by to show you ...?" Also, offer to send him some more (but not too much) information via e- or snail-mail.
Things are more like they are today than they've ever been before...
Dannydoyle
View Profile
Eternal Order
20386 Posts

Profile of Dannydoyle
Well here is the first problem if you ask me.

When the performer calls, it devalues you slightly. It is also tough to be "great" when your the one telling them about YOU. It almost comes off as a guy bragging. No need.

Here is the best way around that, and it works GREAT. Make up a person who represents you and BE that person. Give them a phone # an email address and a personality. Heck give them an accent if you want. But BE a different person. NOTHING says quality like an advocate who says "I have a guy who can......!".

Tell them you represent the artist in question, (you) and that the artist (you) suggested they call and work out something. It puts the conversation on a different level, and it will often result in a differernt tone from the person.

Get business cards, get all these things, and you will be SHOCKED how well this idea works. You also look as if you have far less free time, if it is someone else who calls.

Good luck.
Danny Doyle
<BR>Semper Occultus
<BR>In a time of universal deceit, telling the truth is a revolutionary act....George Orwell
Donald Dunphy
View Profile
Inner circle
Victoria, BC, Canada
7408 Posts

Profile of Donald Dunphy
Danny -

Do you think it is dishonest to pretend to be someone else (your agent), in order to book shows? I think it is one thing to be a character during a show, but for business transactions it seems different.

I know for me, I couldn't do it, because it smacks too much of dishonesty and deception. (I have read this idea many times over many years, so it's not new to me, personally. I've had time to think about it.)

I'm assuming that a CDC is a daycare, or something like that. (I've never heard the phrase before.) Also, do you think that daycare centres usually talk with any sort of agent, to book a performer, ever?

My advice would be to market in the appropriate way for that sort of customer.

Also, food for thought. If a school or daycare ever found out you were pretending to be someone else, in any approach towards them, you can have big trouble on your hands.

Jim -

Personally, I'd go for offering more information during the call (or if they refuse that / the timing of your call is bad, then by follow-up mail / email / fax), before trying to ask them to schedule you into their summer program. Dale Carnegie (author - How to Win Friends and Influence People) speaks of getting the other person to say "Yes, yes" when trying to persuade them. If you try to close too quickly, you could get a firm "no". If you can, get them to say they are interested in more information, and then after that, talk about getting them to schedule you in.

- Donald
Donald Dunphy is a Victoria Magician, British Columbia, Canada.
SoCalPro
View Profile
Inner circle
Southern California
1603 Posts

Profile of SoCalPro
ClintonMagus:

That's not gonna work. They have over 20 facilities just in Southern California alone. Right now I have ONE day off a week. Starting next month, I'll be performing 7 days a week, between 2 and 4 shows a day with the first starting in the AM, so I won't have any time to drop in and show them what I can do. This isn't one restaurant, this is an organization with many many schools.

Danny:

I've never thought of doing that. I'd be afraid they'd know it's me if they did decide to book me and I'd be busted. Smile

Donald: Yes, CDC is Child Development Center. It's a place where kids go whle parents are at work. They have a (during) school program and an after school program.

What might you say when you called them? Does my rough draft seem workable?
Dannydoyle
View Profile
Eternal Order
20386 Posts

Profile of Dannydoyle
Ok Donald if you want to talk "dishonesty" as you seem to want to frame it quit magic. Are you not telling LIES to kids? Get a grip buddy.

As for getting "busted" it is laughable. Come on do you think everyone remembers every person they talk to on the phone?

Ok maybe dealing with daycare centers and such, but if you are dealing with a company, or some such thing, you are never going to be busted. Heck you will never be busted dealing with daycare centers either.

You guys may not believe this, but they actually have OTHER THINGS going on in life than who they hire to do magic for 45 minutes. And FAR BETTER things to do than to wonder if the guy on the phones voice matches the magician.

Donald are you really telling me that this approach is dishonest? If you have heard it before and thought about it, then I offer that you have thought about it WAY TOO MUCH.

You are offering the SAME PRODUCT, for the SAME PRICE! It is no different than wearing your best suit to do the call in. If you are worried that it is "dishonest and deceptive" examine your show, and tell me you have eliminated ALL THE UNTRUTHS. Then you can get back to me.

Dishonest and deceptive, and it is odd, the number of pretty much frauds you seem heck bent on defending at every turn. I guess I just don't know the daycare market in Canada. My bad.

Let me know when you get rid of all of the "this is an empty box" lines in your act, when the box is not empty. Then we can talk your dishonest and deceptive theory.
Danny Doyle
<BR>Semper Occultus
<BR>In a time of universal deceit, telling the truth is a revolutionary act....George Orwell
RobertBloor
View Profile
Inner circle
The Socialist Republic of the USA.
1051 Posts

Profile of RobertBloor
Quote:
Donald: Do you think it is dishonest to pretend to be someone else (your agent), in order to book shows?


No more dishonest than say, pretending you've been on a national television program (when you haven't), in order to book shows.

socal...

While Danny's idea may get debated here, his point is valid. It's tough to "rave" about an act when the act your raving about is your own.

So one of the things I've done occasionally is have my wife help with the selling.

I can't recall if you're married, but have a spouse/significant other/best friend etc who understands what you do selling your show might be helpful.

Good luck!
Robert
"That whenever any Form of Government becomes destructive of these ends, it is the Right of the People to alter or to abolish it, and to institute new Government,"
-The Declaration of Independence
Donald Dunphy
View Profile
Inner circle
Victoria, BC, Canada
7408 Posts

Profile of Donald Dunphy
Having a girlfriend, spouse, friend, or employee do the call is just fine. No objections from me.

It's not about the concept of being "busted" when pretending to be someone else.

It's about who you are marketing to, and their needs, wants, concerns, etc.

Daycares, afterschool programs, schools, etc. are very concerned with protecting their children. Staff have to get criminal record checks done. Entertainers are often asked to do the same thing.

They do watch you closely.

You have to earn their trust, and not abuse it. You have to be above scrutiny.

Good grief people, not every situation is the same when it comes to relating to a customer!

It is possible that you don't get this, because you don't work these markets.

Danny and Robert - have you ever worked shows in this market?

Jim -

If I was calling afterschool programs, daycares, etc. I would call myself a children's entertainer in the first part of the conversation. Your show blends comedy, magic, audience participation, etc. Different people have pre-conceived notions as to what a magician does.

It is also wise to be able to offer them proof of a criminal record check, if they ask for it.

Tom Boleware is another great person from the forum to ask for his opinion. He runs a daycare.

- Donald

P.S. In addition to performing for a number of daycares, preschools, afterschool centres, and schools over the past 30 years, I also worked as a child care worker in afterschool programs and summer daycamps for 10 years! I know a little bit about it.
Donald Dunphy is a Victoria Magician, British Columbia, Canada.
TomBoleware
View Profile
Inner circle
Hattiesburg, Ms
2755 Posts

Profile of TomBoleware
Hey Jim. Good to see you doing well in the daycares. Like Donald said, just be upfront and honest. This really is a little different market. I guess we have preached the golden rule so much that we now believe it. Of course it’s always worked well for me not only in the daycare business but in all the other businesses that I’ve owned over the years. Even when I was in the magic business.

The worst thing you can do is sound like a pushy salesman. Simply tell me what you got and lets move on. BUT NEVER be afraid of promoting your business, that’s your job, and that’s what business people do. I wouldn’t think a thing about telling you about mine. Nor do I worry about you calling me and promoting yours.

Jim, the script sounds good to me. Another quick example: “Hi, this is Tom Boleware and I’m calling a few of the local daycares to see if I can help with the summer programs with my magic shows. I work many of the local centers with my regular show, but this year I’ve put together a special show for the summer kids. When would be a good time to explain it to you?” (Offer to call back, drop by, mail info, etc.) But try to tie in two things on the call, you local,and you have worked daycares before.

I know the feeling on making that first call trying to sell something, I’ve been there too. Just have to kick yourself sometimes. But don’t see it as selling, see it as getting permission to talk to them. That’s all you doing, just promoting your business.

You can do it Jim. Go get em, and don’t worry about the no’s, you can book those next time.

Better hurry oh, summer is here.

Good Luck and if I can help, just let me know.

Tom
"Entrepreneurs are willing to work 80 hours a week to avoid working 40 hours a week"--Lori Greiner

www.tomboleware.com
Dannydoyle
View Profile
Eternal Order
20386 Posts

Profile of Dannydoyle
Yea Donald sorry havn't broken into that market yet sorry.

But a blanket statement of it being a DISHONEST approach is really out of line. I don't care WHAT market you are in, the approach is not dishonest. The word is out of line.
Danny Doyle
<BR>Semper Occultus
<BR>In a time of universal deceit, telling the truth is a revolutionary act....George Orwell
Donald Dunphy
View Profile
Inner circle
Victoria, BC, Canada
7408 Posts

Profile of Donald Dunphy
Danny -

It might be the right approach for some markets, and for some performers.

In my opinion, it is dishonest. But that's just my opinion, and I could be wrong. I've been known to be wrong before.

I'm sorry for offending you.

You are welcome to your opinion, even if we disagree. I can disagree agreeably.

- Donald
Donald Dunphy is a Victoria Magician, British Columbia, Canada.
Dannydoyle
View Profile
Eternal Order
20386 Posts

Profile of Dannydoyle
Wrong Donald, you are not in the least being agreeable when you use an inflamitory word such as "dishonest".

So define for me how it is dishonest when you give them EXACTLY what you are selling. Please define for me how this is DISHONEST.

How is it more dishonest than telling lies to kids in order to do magic for them? Do you tell the absolute truth to the kids when your doing your tricks? Do they think you are doing "magic" or do they know all the little crap you have for them is just done with special boxes and slight of hand? If you don't tell them this you are being "dishonest" and telling lies. AND TO KIDS.

Don't give me that nonsense about being "agreeable". You are not being agreeable. You are being inflamitory.

Lets say that you do the show, get rave reviews, and then tell the person the absolute truth about what you did. What would be the concequences?

Maybe when I reach the big time like you and have that market sewn up as you seem to, I will understand. Till then I will have to wollow in my own ignorance I guess.

In my opinion certain performers even claiming to be entertaining in the first place is DISHONEST, but that is only my opinion.
Danny Doyle
<BR>Semper Occultus
<BR>In a time of universal deceit, telling the truth is a revolutionary act....George Orwell
Slim King
View Profile
Eternal Order
Orlando
17565 Posts

Profile of Slim King
Just because we utilize ILLUSION in our shows is no BLANKET OK to use it in all instances. I would never call and say I'm someone else. It's a lie being used in a business setting and NOT in an Entertainment situation.
THE MAN THE SKEPTICS REFUSE TO TEST FOR ONE MILLION DOLLARS.. The Worlds Foremost Authority on Houdini's Life after Death.....
James Munton
View Profile
Inner circle
Dallas, TX
1199 Posts

Profile of James Munton
Yay! I get to disagree with Danny again at last. It's been too long!

I don't care if I am being disagreeable, I think pretending you are someone else when you talk to a potential client IS by definition dishonest. Well you're not being exactly honest, are you?

I think there is a difference in what we say and do during the Show and what we say and do when we are booking the show.

I think it is okay to be dishonest as a magician. The old line is true... we tell them we are going to deceive them and then we do it.

But when you are selling the show I think you should be truthful. Building trust is a big part of selling. I don't see how you can do a good job of building trust when the whole relationship is built on something that is not true.

And what if the client becomes a long-term client and wants to take you both (the pretend agent and the real DannyDoyle) to lunch? Suddenly you are eating spaghetti wearing a wig and a dress and calling yourself Tootsie and every five minutes doing a quick change routine in the bathroom.

And all this so you can book a couple of daycare shows!

James

P.S. I just has a terrible image of DannyDoyle in pink lipstick, a wig and a dress eating spaghetti. Ooh, that's going to take a while to shake.
Donald Dunphy
View Profile
Inner circle
Victoria, BC, Canada
7408 Posts

Profile of Donald Dunphy
Quote:
On 2008-05-21 00:46, James Munton wrote:
And what if the client becomes a long-term client and wants to take you both (the pretend agent and the real DannyDoyle) to lunch? Suddenly you are eating spaghetti wearing a wig and a dress and calling yourself Tootsie and every five minutes doing a quick change routine in the bathroom.


Or Mrs. Doubtfire. Smile

- Donald
Donald Dunphy is a Victoria Magician, British Columbia, Canada.
James Munton
View Profile
Inner circle
Dallas, TX
1199 Posts

Profile of James Munton
I get confused between the two - weren't they basically the same plot?

One was Robin Williams and the other was Hoffman, right?
SoCalPro
View Profile
Inner circle
Southern California
1603 Posts

Profile of SoCalPro
Wow. I am so sorry guys. I didn't mean to spark a big fight among friends. I just wanted some simple advice on a simple phone script. I did not mean for it to get blown out of proportion like this.
Dannydoyle
View Profile
Eternal Order
20386 Posts

Profile of Dannydoyle
Yea ok dishonest.

Really so Slim is it dishonest to pretend to have been in the business longer than you have to book a show?

Is it dishonest to sell BOR products so you can nail the clients for more money after the show to get a lower price so you can actually do the show?

Is it dishonest to pretend to be a "fund raiser" and all you are is a performer?

Is it dishonest to "position yourself" as something you are not?

ALL of these things at one time or another have been advocated by the people who claim they would be DISHONEST if they simply gave the customer EXACTLY what they are paying for.

FAR MORE DISHONEST things are done by people, and advocated by people on these boards.

Well I guess when I hit the big time and manage to squeek into the daycare market maybe I will understand.
Danny Doyle
<BR>Semper Occultus
<BR>In a time of universal deceit, telling the truth is a revolutionary act....George Orwell
tacrowl
View Profile
Inner circle
Maryland
1633 Posts

Profile of tacrowl
Quote:
On 2008-05-21 09:27, Dannydoyle wrote:
Well I guess when I hit the big time and manage to squeek into the daycare market maybe I will understand.


LOL - Good luck with that Danny! Smile
Tom Crowl - Comedy Ventriloquist

ComedyVentriloquist.com

Learn-Ventriloquism.com

Image
Dannydoyle
View Profile
Eternal Order
20386 Posts

Profile of Dannydoyle
Anyone use a stage name?

Hey Slim, is that your REAL name? Are you really a wizzard or a professor?

How about the preponderance of DOCTOR this and Doc that's doing the daycare market? Seems to me that is dishonest without a medical degree right?

Guess I just don't understand the market.

James from your own web site the "Best sellling How to Teach a Birthday Party Magic Class"?

BEST SELLING as in NY Times best seller list like MOST WILL ASSUME you mean? BEST SELLLING? Define that or be called dishonest.

Like I said that does not seem to raise an eyebrow for you, but simply giving them EXACTLY what they are paying for, seems to bother you.

Seems people enjoy throwing around words, but don't apply them close to home.
Danny Doyle
<BR>Semper Occultus
<BR>In a time of universal deceit, telling the truth is a revolutionary act....George Orwell
The Magic Cafe Forum Index » » Tricky business » » Phone script help. (0 Likes)
 Go to page 1~2 [Next]
[ Top of Page ]
All content & postings Copyright © 2001-2020 Steve Brooks. All Rights Reserved.
This page was created in 0.19 seconds requiring 5 database queries.
The views and comments expressed on The Magic Café
are not necessarily those of The Magic Café, Steve Brooks, or Steve Brooks Magic.
> Privacy Statement <

ROTFL Billions and billions served! ROTFL