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The Magic Cafe Forum Index » » F/X » » VSM positive response to customer service concerns (0 Likes) Printer Friendly Version

Kipley
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New York City
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Hi, all... a few people have been following a thread I began in which I voiced concerns over the response I was receiving from VSM corp.

I am writing today because Kelly has personally reached out to me and we have begun to sort out the issues. We've had a brief phone conversation and left a few messages for each other, and for me, this goes a long way towards establishing a lasting business relationship. I don't expect to be invited to the company picnic any time soon, but I wanted to publicly express my gratitude to Kelly for taking this step.

As I described in my previous posts, I have successfully used my new iCue2, and am very pleased with its' performance so far. I look forward to proceeding with mended fences, and in light of my previous thread, I wanted to share the positive outcome of my interactions with VSM with this forum.
The Magic Cafe Forum Index » » F/X » » VSM positive response to customer service concerns (0 Likes)
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