The Magic Café
Username:
Password:
[ Lost Password ]
  [ Forgot Username ]
The Magic Cafe Forum Index » » Tricky business » » When your cut off (0 Likes) Printer Friendly Version

 Go to page 1~2 [Next]
Marshall Thornside
View Profile
Inner circle
chicago
2016 Posts

Profile of Marshall Thornside
When cold calling places and you speak with someone and inquire
about their venue. And then they cut you off...

How do you react?
you will remember my name

World's Youngest Illusionista
7th greatest pianist in the world
Go Red For Women and Stroke Ambassador
www.mai-ling.net
Al Angello
View Profile
Eternal Order
Collegeville, Pa. USA
11047 Posts

Profile of Al Angello
It reminds me that I need more creative ways to get them to call me. I have only made cold calls to agencies, because that's the way it's done.
Al Angello The Comic Juggler/Magician
http://www.juggleral.com
http://home.comcast.net/~juggleral/
"Footprints on your ceiling are almost gone"
Marshall Thornside
View Profile
Inner circle
chicago
2016 Posts

Profile of Marshall Thornside
I never wait for them to call me.

I have the power of the phone to bug them.
you will remember my name

World's Youngest Illusionista
7th greatest pianist in the world
Go Red For Women and Stroke Ambassador
www.mai-ling.net
Steve_Mollett
View Profile
Inner circle
Eh, so I've made
3010 Posts

Profile of Steve_Mollett
Maybe "bug" is the key word to consider.
Author of: GARROTE ESCAPES
The absurd is the essential concept and the first truth.
- Albert Camus
montymagi
View Profile
Special user
Slidell La
752 Posts

Profile of montymagi
First I would ask general questions about the venue, then I would ask if they have entertainment. After that try to find out the name and or email address of the event coordinator and attempt to contact them and set up an appointment. At least you can send the person a promo packet directly.
Blair Marshall
View Profile
Inner circle
Montreal, Canada
3640 Posts

Profile of Blair Marshall
Hi Marshall,

You say "inquiring about their venue", this was as a customer?? Or were you soliciting work?

If looking to rent the location I would just call back and say "it would seem that we were disconnected". If they seem unwillingly to help with info, then ask to whom you should talk to get the information.

If looking for work, and at your level in the game, I would try to find out who the "higher up" might be and go that route. Sometimes the head honcho has someone (secretary or receptionist) screening their calls, and they are told to let on they have the authority (most times they don't), which to me is being just as devious as getting past them with a scheme of your own.

Blair
Marshall Thornside
View Profile
Inner circle
chicago
2016 Posts

Profile of Marshall Thornside
The question was how would you react?
Not dissect or second guess my methods
in which I did not write about.

I'm just curious if this has happened to others
and what was your first thoughts in your head.
you will remember my name

World's Youngest Illusionista
7th greatest pianist in the world
Go Red For Women and Stroke Ambassador
www.mai-ling.net
Majestic12
View Profile
Special user
Maryland
643 Posts

Profile of Majestic12
Quote:
On 2010-02-25 20:11, Marshall Thornside wrote:
The question was how would you react?
Not dissect or second guess my methods
in which I did not write about.

I'm just curious if this has happened to others
and what was your first thoughts in your head.


Assuming that you are cut off, I would reach by cursing over and over again. They wouldn't be able to hear you than, right? You are cut off..?

Truthfully, I don't know how I would react. I would need to know more information as to why I am calling them and inquiring about their venue.

Are you calling to find out if they hire entertainment?
Are you calling to find out certain dates and times when they have entertainment?
Are you calling to find out who to speak with in regards to hiring entertainment?

I really can't say what my reaction would be to the given situation. Tell us more about what are you are doing, then I might be able to give more of a response and observation to how I would react.
Skip Way
View Profile
Inner circle
3771 Posts

Profile of Skip Way
Since I consistently hang up on telemarketers by their 4th or 5th word, I'm seldom surprised when my prospecting calls receive the same treatment. My first thought is usually, "Hmmm...Next!"
How you leave others feeling after an Experience with you becomes your Trademark.

Magic Youth Raleigh - RaleighMagicClub.org
seadog93
View Profile
Inner circle
3198 Posts

Profile of seadog93
What do you mean by "cut you off?"
It seems like people are talking about being hung up on, is that what you mean?
When I hear "cut off" I think of someone talking over you when you call them.
"Love is the magician who pulls man out of his own hat" - Ben Hecht

"Love says 'I am everything.' Wisdom says 'I am nothing'. Between the two, my life flows." -Nisargadatta Maharaj

Seadog=C-Dawg=C.ou.rtn.ey Kol.b
Marshall Thornside
View Profile
Inner circle
chicago
2016 Posts

Profile of Marshall Thornside
Quote:
On 2010-02-26 17:39, seadog93 wrote:
When I hear "cut off" I think of someone talking over you when you call them.


exactly.
and they really don't want to answer your questions either.
you will remember my name

World's Youngest Illusionista
7th greatest pianist in the world
Go Red For Women and Stroke Ambassador
www.mai-ling.net
Skip Way
View Profile
Inner circle
3771 Posts

Profile of Skip Way
Ohhhhhhhhhhhh...my mistake. Sorry, Marshall!
How you leave others feeling after an Experience with you becomes your Trademark.

Magic Youth Raleigh - RaleighMagicClub.org
Ken Northridge
View Profile
Inner circle
Atlantic City, NJ
2262 Posts

Profile of Ken Northridge
I know this is not answering your question, but I just have to say it.

I hate cold calling! I’ve never done it and hopefully never will. I know all of the experts say this is what you have to do, but I just hate it, partly because of what you’re talking about here.

I’d rather send out massive amounts of direct mail and spend time with SEO. It’s a totally different when they call you, or better yet, when I check my email and discover that someone filled out my on line booking form. This is happening more and more often. I send out a confirmation letter via email and the booking process is over. I never even had to speak to them.

Of course in order for this to work you have to break other rules of the experts. I have my prices and my calendar on line and I don’t negotiate my prices. In other words I do not use Michael Ammar’s method of raising or lowering the price based on the customer’s ability to pay.

Like I said, this is probably not the answer you were looking for, but I sensed by your question that you don’t like cold calling. So, I just wanted to tell you that there is a way around it.
"Love is the real magic." -Doug Henning
www.KenNorthridge.com
Al Angello
View Profile
Eternal Order
Collegeville, Pa. USA
11047 Posts

Profile of Al Angello
Ken
I don't cold call my wife, she is always too busy to talk to me, so I wait for her to call. This way when she does call she is very chatty.
Al Angello The Comic Juggler/Magician
http://www.juggleral.com
http://home.comcast.net/~juggleral/
"Footprints on your ceiling are almost gone"
Domino Magic
View Profile
Special user
999 Posts

Profile of Domino Magic
Quote:
On 2010-02-26 19:09, Marshall Thornside wrote:
Quote:
On 2010-02-26 17:39, seadog93 wrote:
When I hear "cut off" I think of someone talking over you when you call them.


exactly.
and they really don't want to answer your questions either.


Interesting topic and right up my alley. I have a ton of experience as a top sales rep, sales manager and sales trainer.

There are right ways and wrong ways to do cold calling. I think it's getting harder to do now because of caller ID and voice mail. So when you finally DO get someone on the phone, you have to make the best of it because you don't know if you'll get the chance again.

One misconception about being a good sales person is the ability to talk. The reality is the best quality a sales person can have is the ability to listen. So if you're in the middle of your introduction explaining why you're calling and you're cut off there are a number of things that can be happening.

1. You sound like a sales person and this call sounds "canned".
2. It's a bad day/moment/year for the prospect.
3. They have no desire or need for your offer.

So starting at the beginning - the first thing I would do is look at my script. What am I saying and how am I saying it? We've all gotten calls where you know the sales person is reading from a script. I'll hang up in a second. Presentation is certainly key here. It should be conversational and not canned.

However are the words you saying compelling enough to listen to?

"Hi I'm Bob the magician and I'd like you to hire me to perform magic in your restaurant."

Compared to:

"Hi I'm Bob Smith a restaurant promotions expert and I wanted to ask you if you've ever had a promotion that was so much fun people talked about it to their friends and even brought them in so they could experience it?"

or

"Hi I'm Bob Smith a restaurant promotions expert and I wanted to ask you if you've ever had a promotion that was so much fun people stayed in your bar longer, ordering more drinks just so they could experience it?"

Those statements are all about the restaurant and not about the performer.

Next on the list is just catching people at a bad time. Who knows what is going on in their lives at the moment and it may not have anything to do with their business. It's just at that moment, you've found them in a bad mood, they weren't expecting your call and you're just one more thing to deal with. The best solution here is to take control and ask if there is a better time to call back.

Finally - no matter how great your offer is, how good a mood they're in, they just aren't interested. Maybe they can't afford it. Maybe they already have two one in blue, one in red and they really don't need a green one.

As I previously mentioned, one of the best qualities you can have is the ability to listen. In fact you should be doing more listening than talking. If you let them, the prospect will tell you everything you need to know. So the next time you're cut off, stop, take a breath, listen and be prepared to analyze the situation so you know how to respond.
Marshall Thornside
View Profile
Inner circle
chicago
2016 Posts

Profile of Marshall Thornside
Ken in the industry I'm in its almost imparitive to cold call.
Otherwise snail mail will get lost in the system.
I've done it both ways. Calling is best.
Even if they cut you off.

There are certain feelings that I wonder how others feel
when that happens.

Or you do you best to keep in contact and they say they will
book you again, tell you when to call and then they book the
rest of the year way before that.

It makes you wonder about places.
you will remember my name

World's Youngest Illusionista
7th greatest pianist in the world
Go Red For Women and Stroke Ambassador
www.mai-ling.net
kinesis
View Profile
Inner circle
Scotland, surrounded by
2701 Posts

Profile of kinesis
Quote:
On 2010-02-25 17:23, Marshall Thornside wrote:
When cold calling places and you speak with someone and inquire
about their venue. And then they cut you off...

How do you react?


They put the phone down on you - Take the hint!

Re-think your approach try again.

Derek
Reality is merely an illusion, albeit a very persistent one - Albert Einstein






FACEBOOK
Marshall Thornside
View Profile
Inner circle
chicago
2016 Posts

Profile of Marshall Thornside
No I didn't mean they hang up on you.
you will remember my name

World's Youngest Illusionista
7th greatest pianist in the world
Go Red For Women and Stroke Ambassador
www.mai-ling.net
kinesis
View Profile
Inner circle
Scotland, surrounded by
2701 Posts

Profile of kinesis
Same strategy still applies
Reality is merely an illusion, albeit a very persistent one - Albert Einstein






FACEBOOK
Marshall Thornside
View Profile
Inner circle
chicago
2016 Posts

Profile of Marshall Thornside
So you would pretty much give up all together.
you will remember my name

World's Youngest Illusionista
7th greatest pianist in the world
Go Red For Women and Stroke Ambassador
www.mai-ling.net
The Magic Cafe Forum Index » » Tricky business » » When your cut off (0 Likes)
 Go to page 1~2 [Next]
[ Top of Page ]
All content & postings Copyright © 2001-2020 Steve Brooks. All Rights Reserved.
This page was created in 0.18 seconds requiring 5 database queries.
The views and comments expressed on The Magic Café
are not necessarily those of The Magic Café, Steve Brooks, or Steve Brooks Magic.
> Privacy Statement <

ROTFL Billions and billions served! ROTFL