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The Magic Cafe Forum Index » » From Soup to Nuts » » The Magic Warehouse...A Class Act (0 Likes) Printer Friendly Version

Inert
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Special user
Babbled incessantly for
648 Posts

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Recently, I placed a small order,(under $50) with the Magic Warehouse. Shortly after the paypal transaction was completed, I realised that I had forgotten an item. I then fired off a quick e-mail requesting the additional item & asked for a paypal invoice to be sent to me to cover any added costs incurred. Within a minuscule time frame, Howard replied that my order shipped & he tossed in the extra item. No charge was added. I found the whole experience totally refreshing. It wasn't about dollars. It wasn't about getting something for free. It was a kind gesture. It was fellowship. Like I said, The Magic Warehouse...A Class Act.
jimhlou
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Inner circle
3617 Posts

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I agree - this is a good magic store.

Jim
Failed Magician
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Inner circle
Still working on the DL even after made
2102 Posts

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Yup, I've bought twice from Howard, and he's a decent guy.

Even when I made a mistake putting the address, he was really kind to help me out and the item arrived just on time.
Magic comes through perception. -HS
Mr. Woolery
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Inner circle
Fairbanks, AK
1716 Posts

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Sometimes the shipping is higher than I would like, but I have never had an issue with Magic Warehouse failing me. They are now one of my two go-to businesses. The other is Williams Magic in Tucson.

-Patrick
Marlowe
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Regular user
MA
163 Posts

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I have bought plenty from Magic Warehouse and the one time I had an issue Howard took care of it immediately with no questions asked..great prices, quick shipping, awesome service, the total package
Magic Rik
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Loyal user
Eastern Canada
297 Posts

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This is my first choice in on-line magic "stores"

A happy customer.
Magic Rik


Life itself is magic - I just want to help a bit!


https://www.facebook.com/Magic.by.Rik
cosermann
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Regular user
Indiana
144 Posts

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Just thought I'd add my recent experience to the thread.

Ordered a magic set recently for my daughter's 10th birthday. Received within a week.

Shortly after opening, I noticed it was missing the Siberian Chain Escape. Kit was received in new shape and shrink-wrapped. Probably just the odd oversight at the factory.

Anyway, called up the Magic Warehouse, explained the situation (on a Saturday), and they mailed out a chain escape the same day. Had it 2 days later.

No hassle. Excellent customer service. Recommended.
Regards,
Eric
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