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renzo75 New user 24 Posts |
Hey guys,
QUick q: Placed an order on TMYERS.COM (I'm in Aus) for some items and did the $6 postage option and was told I'd be contacted via email (hopefully not toooo expensive hehe) Anyway, it's been about 3-4 days and still no answer (yes, I've emailed them). Any suggestions? Little worried may not get my bloons :-( Thanks. Regards, Renzo. |
Marvelous_Mysto Regular user Adelaide, Australia 143 Posts |
Hi Renzo,
First of all, you will get your balloons - don't worry about that... However, it will cost substantially more than $6.00 to ship them from the USA to Australia. I have made several purchases from this company, and ALL have arrived safely. They usually charge for tracked shipping, and provide a tracking number so that you can 'watch' the progress of your parcel through the USPS system. The tracking system does not work, once the parcel hits Australia. It is usually about a week from arrival in Australia, to it hitting my post box in Adelaide. I am always disappointed in my interactions with Bettina, as there seems to be some breakdown in the internal systems at Tmyers. It always takes more than 24 hours to receive a response from them, and there is always a lag in any communication with her. Unfortunately, I will only buy from Tmyers, when their prices are lower than competitors, because of the poor communication from Bettina. The produst always arrives, it just takes a long time for it to leave the tmyers store. My current order was despatched overnight, but was ordered a week ago. There were some email communications which could have been answered quickly, but instead languished and this all contributed to the delay. Long answer short: you will receive your stuff. You might like to check your junk mail on the off chance that her email has been caught there. Contact me privately to learn where I now buy all my balloons from. Kind Regards Baz |
Al Kazam the Magic Man Inner circle Living in Perth Western Australia 1042 Posts |
Hey Renzo,
There is a place here in Perth that you can buy cheap balloons from, and not have to worry about them coming from overseas. PM me if you want to. I've sent you my mobile number before, so give me a call if you want to. JoJo
Magic guy in Perth Australia
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