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The Magic Cafe Forum Index » » Trick coin trickery » » Roy Kueppers Query (1 Likes) Printer Friendly Version

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tomsk192
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That's good to know! This thread does not inspire confidence, however.
bowers
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I know everyones problems with roy are valid here.
But I have ordered from him numerous times and never had
a problem.Sure I have had to wait some long periods for
some of my coins.But he has always come through for me.
I hope all who have had some problems will have them resolved before long.
Todd
attken
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Just called Roy and he told me he has sent my coins 3 weeks ago (by un-registered mail..).
I am curious how long the shipping period will be taken from Canada to ASIA (HongKong) ....
Dentian
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Attken, what mailing service did he use? I know for Asian (im in Beijing), the most effective option would be USPS in my experience.
Tom G
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Can't imagine why he'd send custom coin orders with no tracking or insurance. The numerous reports of
packages being ship and so many not receiving them is odd, as is the guy that sent coins in for repair and
that package was lost. Not a good track record for the custom business.
Dentian
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How does insurance usually work with shipping? I've never actually used insurance on parcels before.
Al Desmond
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Quote:
On 2013-08-21 11:28, Dentian wrote:
Attken, what mailing service did he use? I know for Asian (im in Beijing), the most effective option would be USPS in my experience.


Roy is in Canada.
attken
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Quote:
On 2013-08-21 11:28, Dentian wrote:
Attken, what mailing service did he use? I know for Asian (im in Beijing), the most effective option would be USPS in my experience.

I don't know what kind of mailing sevice he use , he didn't reply me directly with my question about why didn't he use registered mail.
I believe that is because he want to saving his cost.
(But he never talk about this before and after I paid , I believe using registered mail for valuable item is common sense)
Dentian
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Quote:
On 2013-08-21 22:49, attken wrote:
Quote:
On 2013-08-21 11:28, Dentian wrote:
Attken, what mailing service did he use? I know for Asian (im in Beijing), the most effective option would be USPS in my experience.

I don't know what kind of mailing sevice he use , he didn't reply me directly with my question about why didn't he use registered mail.
I believe that is because he want to saving his cost.
(But he never talk about this before and after I paid , I believe using registered mail for valuable item is common sense)


It is unfortunate that he would go for a cheaper shipping option just to save cost.. coin gaffers already earn a lot of money considering the variable cost of just the coins. I guess this didn't happen for me because I directly requested that he use USPS since the last time I ordered he used a cheaper option that took ages.
Merc Man
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Quote:
On 2013-08-20 08:00, Brian H wrote:
I'm no exception. Roy informed that my order was shipped on July 31 but nothing showed up so far. Canada Post tracking system even indicates that no item was received for processing after the electronic shipping label was created. Should I believe that Canada Post is rather unreliable or what??

No. You should believe that it hasn't even been posted mate. Simple!

Along with, or so it appears, gawd knows how many other packages.
Barry Allen

Joe Riding (1932 - 2005). "I still miss you mate".
https://magicweek.co.uk/magic_articles/article_joe_riding.htm
TheTrickman
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So the crux of all this is it is looking like my coin gaff is never gonna come and due to the paypal 45 day dispute rule my money is gone too.
I have been once again met with a maintained radio silence from Roy after another several attempts of contact.

After 15 years of buying magic this is the first time I have felt utterly ripped off and at the date of writing this seem to have been. He has had my money since December and I have had no product, no refund or no contact with regards as to whether I will get either.

Going back to my initial post I wasn't looking to write anything truly negative about a fellow magician but just wanted some information about getting the gaff I paid for and a way to get in contact with the seller so it could be sorted. 9 months after the initial order and countless attempts to contact Roy I have to say I am really appalled at the neglect that seems to have been directed at my custom.

Obviously I have no idea whether this is purely accidental on Roy's part or a one off series of mistakes. I am certainly NOT accusing anyone of purposely trying to con me. This post is my outlook on the experience of a business transaction gone very badly.

I still remain hopeful that human nature will prevail and that either a refund comes or the gaff I still really want arrives....fingers crossed
attken
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Hi Trickman,
I know how your feel because I paid over $800 to Roy at the end of April and not receive my coins till now.
I call him last week and yesterday, his response in phone are very passive.
We should "keep reminding" others who might be interested in his coins on this fourm and other fourm !!
Tom G
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Seems convenient not to ship orders with tracking. Attken you should contact someone in Canada. At least you have proof that
you paid him the money. He'd probably have to provide proof he sent it.
tomsk192
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Yes, I dare say the Canadian police would regard it as fraud. If the sums involved are in the region of hundreds of dollars, well then...
attken
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I have all records that paid to Roy on my PAYPAL account but I don't have friend lives in Canada.
How can I do if I want to get my money back ....?

Thanks
Merc Man
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There are some pretty influential guys on this board.

I just wonder in this instance (and whilst recognising that certain Café Members may not want to set a precedence and start a debt-collecting career), if contact can be made with Roy via 'a name" to try and get these matters sorted?

This isn't a case of a trick costing 20 quid failing to arrive. We are talking, collectively, about literally hundreds of dollars here. What is the difference between what is happening to date, and actual fraud/theft? Fellow magicians have seemingly been ripped-off by someone who doesn't even provide the courtesy of a response. Just how much longer can this be allowed to go on?

If the guy had ceased trading, then maters would be in the hands of loss adjusters. However, to the best of my knowledge, this guy is STILL in business. How many other magicians are having their hard-earned money taken without goods being supplied? If some of the unfortunate people on this thread are anything to go by, this is only the tip of the iceberg. How many people are in a similar position but don't even use this forum?

Sorry, but this really does need highlighting across the entire magic community.

It's just so totally wrong.

Can anyone on The Café support these guys to get this matter sorted out? Smile
Barry Allen

Joe Riding (1932 - 2005). "I still miss you mate".
https://magicweek.co.uk/magic_articles/article_joe_riding.htm
BanzaiMagic
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I seem to remember seeing a post indicating that Roy was recently having personal/medical problems. Does anyone know Roy who can contact him and get an update here? I don't think it's a Hank Lee situation, but perhaps someone can get hold of Roy and help him communicate here. I have emailed him in the past when this issue last came up and he seems to be a "pleaser" - always trying to promise too much that he can't deliver. If he's ill or hurting we need to be helping him, but we can't very well do that if no one knows if he needs help. Anyone know him personally?
tomsk192
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I believe he was recently in Vegas for Magic Live; maybe someone caught up
with him there?
Tom G
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Attken, I'm sure the Canadian Postal Service must have a web site as well as some police departments. It'll take some work if you want your money back.
Maybe even Paypal would help if you explain what's going on.
martinlaw89
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Luckily, I received my order 2 days ago.
Last week, Roy asked me if I want a tracking number with extra $40. I said yes.
Although he didn't give me the tracking number, I received my order finally.
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