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longhaired1 Veteran user Salida 316 Posts |
You should be able to set up a filter to automatically block / delete the returns, as well as an autoresponder that explains to the live humans that you didn't send the offending spam. These things can often be set up via the words in the subject line.
What email client are you using? If you are using the native aol client (browser based client) then I'm not that familiar with it. If you are retrieving email with a standalone email client (thunderbird, outlook express etc.) you'll have more control over how to deal with this. One option is to forward all the returned mail to abuse@aol.com.. they'll eventually deal with it. Let me know if you need help with this. |
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Michael Baker Eternal Order Near a river in the Midwest 11172 Posts |
I am using the email service that comes with AOL.
Thanks to all that have offered help and/or support. I just downloaded and ran a Malware scan. It found a few things (they always seem to). We'll see the results. I like the idea of forwarding to AOL.
~michael baker
The Magic Company |
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Michael Baker Eternal Order Near a river in the Midwest 11172 Posts |
It seems to have stopped after I forwarded all spam emails to AOL. I just got this email from them...
Dear AOL User, At AOL, we care deeply about the safety and security of your online experience. We are writing to notify you that AOL is investigating a security incident that involved unauthorized access to AOL's network and systems. Recently, our systems alerted us to an increased incidence of email users receiving spam emails from "spoofed" AOL email addresses. AOL's security team immediately began investigating the cause of the spoofed emails. Spoofing is a tactic used by spammers to make it appear that the message is from you in order to trick the recipient into opening it. These emails do not originate from the AOL Mail system – the addresses are just edited to make them appear that way. AOL is working with other email providers like Gmail, Yahoo! Mail and Outlook·com to stamp out spoofing across the industry, and we have implemented measures that will significantly limit its future occurrence. Although our investigation is still underway, we have determined that there was unauthorized access to AOL users' email addresses, postal addresses, contact information (as stored in the AOL Mail "Address Book"), encrypted account passwords, and encrypted answers to security questions that we ask when a user resets his or her password. We believe spammers have used this contact information to send spoofed emails that appeared to come from roughly 2% of our email accounts. Importantly, at this point, we have no indication that the encryption on the passwords or the answers to security questions was broken. Likewise, there is no indication that this incident resulted in disclosure of users' financial information, including debit and credit cards, which is also fully encrypted. Nevertheless, as a precautionary measure, we strongly encourage you to reset your password used for any AOL service and, when you do so, you should take the time to change your account security question and answer. You may reset your password and account security question at account.aol.com. In addition, there are steps you can take to protect yourself from cyber risks. They include: If you receive a suspicious email, do not respond or click on any links or attachments in the email. When in doubt about the authenticity of an email you have received, contact the sender to confirm that he or she actually sent it. Never provide personal or financial information in an email to someone you do not know. AOL will never ask you for your password or any other sensitive personal information over email. If you believe you are a victim of spoofing, consider letting your friends know that your emails may have been spoofed and to avoid clicking the links in suspicious emails. We place a premium on the security of our systems and our users' information. We are implementing additional measures to address this incident, and we are working with law enforcement to pursue the matter. If you have any further questions, additional information and an extensive Q&A can be found at faq.aol.com. We apologize for any inconvenience, and we are addressing the situation as quickly and forcefully as we can. Bud Rosenthal Bud Rosenthal, AOL Membership Group CEO
~michael baker
The Magic Company |
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Dynamike Eternal Order FullTimer 24148 Posts |
Michael, I have a few suggestions.
1. Change your IP address. 2. Format your computer. 3. Download AVG for free and scan your computer. 4. Change your password again not by typing in the new password directly. Use "On-Screen Keyboard" in case a logger is watching you. Have you received any email from AOL recently asking you to check your account? Sometimes an email seeming to be from an AOL account wants to ask questions telling you to open your account. But really it is malware faking to be your account. They will ask you for your password. Usually it does not have your name addressed to you. It would read something like "Dear AOL..." I received that recently from something pretending to be from AOL. Sometimes it can pretend to be from your credit care too. I did not fall for it. |
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Michael Baker Eternal Order Near a river in the Midwest 11172 Posts |
Hi Mike,
I use AVG. The problem seems to be resolved, so to paraphrase the old adage, "If it's ain't broken (any more)..." Regarding emails that appear to come from companies like AOL, I am beyond careful about those. Any that appear to come from any company that may involve security issues, money, ID, etc. I never click email links. If concerned, I will go directly to their website and if there is indeed a message I must address and respond to, it will be there.
~michael baker
The Magic Company |
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