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The Magic Cafe Forum Index » » Tricky business » » /Anyone actively using Yelp (5 Likes) Printer Friendly Version

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Decomposed
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I just signed up for a $300 free credit promotional for Yelp Ads. Within hours I had a call for a video shoot from a person who found me searching; I figure on Yelp since he quoted my business name there. I really do not plan on paying a dime, its just the 300 dollars is for an enhanced page and clicks on my page. Hopefully I will not be in debt for this but will see in a few weeks. I read the fine print and I can cancel at any time.

NOTE: All of my Yelp reviews hidden and are not recommended by the way. One shows up then is removed later by what the rep says is an
al·go·rithm their computer uses running 24 hours a day. They said there are several red flags and they do not even know all the signs being in sales. I know your Yelp ad shows up nicely on google with stars only when you have reviews. Once the reviews are hidden, google no longer shows your page in search results. Very strange.
Mindpro
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You did this in spite of the warning from others here? You seem to trying several new things lately, are any working for you?
Decomposed
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Quote:
On Aug 11, 2016, Mindpro wrote:
You did this in spite of the warning from others here? You seem to trying several new things lately, are any working for you?



Where are the warnings? I get generated calls from them....when I have a review that is not hidden. Plus it was free....now the AD is gone....unsure what happened...calling tomorrow....appears no risk as long as my credit card does not get charged. I am only curious because of how picky their computers are. One day I have a review and the next it is gone. Now my AD is gone....
Mindpro
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Ah, I was referring to the thoughts of Mike, Lou and others regarding the paid side.
Decomposed
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I see MP. Well I do not plan to pay long, just using the 300 dollar credit. It appears my AD magically reappeared overnight. And I have spent a total of $18.50 in less then 24 hours. At least you can see how much you are spending and can terminate at any time, just like the old Columbia House 8 Tracks club lol.

Anyway I did some searches and surprised at some of the names on there with reviews. Just wish their computers would allow quality reviews without the algorithms the sales people told me they do not even know the details regarding the red flags associated with the reviews removal. Sounds a lot like Google. Smile Smile
saysold1
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W -

Yelp remains a great driver for me of what I would call consistent mid level gigs. I have nearly 25 five star reviews and about 6 hidden.

1. Don't pay big bucks when Yelp sales people call you promising blah blah blah. They are full of crap. They can do nothing for you. Nothing. The only thing that will drive Yelp business your way (because of their secret sauce algorithms) are great reviews.

2. I now pay about $100 a month max to Yelp to block competitor ads from popping up and some other thing ... I don't mind paying a few bucks to support Yelp as I get much more in return.

3. Hidden reviews are interesting. In time - sometimes a year of or more later - like magic the algorythym might move the review to unhidden. Be patient. It's their sandbox. Just keep fighting for more reviews.

4. Don't pay big money (over $100 a month) ads with Yelp. Oops already said that. Only reviews can organically boost you.

5. Ask clients for Yelp reviews - more than once. Remind them at the gig but only if you exceeded expectations.

6. Put lots of photos on your Yelp business page. Lots.

7. If a review is complete BS - complain. Yelp removed a single fairytale review this last year for me. None of the info jibed. The complainer said I performed in CA and was rude etc. the reviewer had only left a single review - mine. Yelp yanked it as I backed up the facts.

8. Please ignore the salespeople. I love salespeople as I spent half my life being one - but these Yelp salespeople are for sure over promising and not delivering. They can't deliver. Yelp is algorithm driven. Other performers I know have also been burned by the Yelp sales staff. Ignore them. Get more reviews. Then - get more reviews.
Creator of The SvenPad Supreme(R) line of premium, made in the USA utility props. https://svenpads.com/
Decomposed
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B,

I hear ya thanks for post, sales call me all the time. I have $300 credit going right now and it has done nothing for me Brett. And the review filter, wow. One review was revived with no profile update, no photos and only two business reviewed while two of mine are hidden away with lots of activity, photos and reviews. Most wonder why bother but the google appearance only plus Yelp is suppose to be the number two search engine used by mobile users.

Getting reviews I feel is like pulling teeth unless you get a Yelper at a gig. They love writing reviews....those are the pot of gold people. Also if you can get invited to a Yelp event would be a big bonus but the Elite are a pretty illusive bunch and you cannot promise them anything in return for a review...

W
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I noticed a lot of names I do not recognize on YELP with solid 5 star reviews all the way down. I then look at Las Vegas and only the no names with solid 5 star. IN fact, Copperfield and Penn and Teller don't even have a 5 star rating. Been wondering if having nothing but 5 stars may not be a good thing. If you look at Yelp, a 4 star review is stellar. 5 Stars is off the charts. Anyone at a gig can give whatever they want and me for instance at a restaurant, I seldom give a 5. I don't have all 5s on Yelp but still maintain a 5 star rating which does matter to me at least. All of my review text is good, just not everyone gives a solid 5. Think for instance, you do a corporate gig and have a minor disagreement with the client. She wants you to entertain while people are eating. You tell her you said in the contract that you have an interactive show and you cannot perform until after they are finished. This does not sit well with the client who hired you no matter how well you perform. I could go on and on. Even if they like you and you mention a review or not, they leave you a nice review albeit 4 stars.

Anyone have any thoughts on this?
Mindpro
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It is getting like other online, social sites, or anything offering social proof - it can be altered, stacked and manipulated to get the results you desire. Whenever this happens it loses its affect and impact. I know there are things out there now showing entertainers how to get nothing but 5 star reviews. When this happens, it becomes a manipulated and stacked game. It is just a matter of how long it will take others to start to realize this and view things exactly as you just did.

You are correct, no one gets 5 star reviews all the time without it being fishy or suspect. I'm not convinced corporate or professionals trust or view this the same as consumers markets and the public does.

I had someone mention to me back last Spring about wanting to give me a 5 star Yelp review, and I told her, I would rather you personally refer 5 of your direct associates that you think would be perfect to utilize my services. I would much rather put my time and efforts into this. Two days later she contacted me saying she referred me to six associates of hers in other departments or cities for the same company. She also gave me their contact info as I had requested. Within 90 days I booked three of them and have one other that expect to book any day now. This resulted in direct, measurable results and bookings. This is far more important to me than a Yelp review. Business is about spending your time where it is wisest and can create the greatest direct return. Just my thoughts since you asked.
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If you have all 5 stars you are manipulating the system and most will know it. If that is a good or bad thing is up for debate.
Danny Doyle
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<BR>In a time of universal deceit, telling the truth is a revolutionary act....George Orwell
lou serrano
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Quote:
On Oct 30, 2016, Decomposed wrote:
I noticed a lot of names I do not recognize on YELP with solid 5 star reviews all the way down. I then look at Las Vegas and only the no names with solid 5 star. IN fact, Copperfield and Penn and Teller don't even have a 5 star rating. Been wondering if having nothing but 5 stars may not be a good thing. If you look at Yelp, a 4 star review is stellar. 5 Stars is off the charts. Anyone at a gig can give whatever they want and me for instance at a restaurant, I seldom give a 5. I don't have all 5s on Yelp but still maintain a 5 star rating which does matter to me at least. All of my review text is good, just not everyone gives a solid 5. Think for instance, you do a corporate gig and have a minor disagreement with the client. She wants you to entertain while people are eating. You tell her you said in the contract that you have an interactive show and you cannot perform until after they are finished. This does not sit well with the client who hired you no matter how well you perform. I could go on and on. Even if they like you and you mention a review or not, they leave you a nice review albeit 4 stars.

Anyone have any thoughts on this?


Something to think to keep in mind is that whoever is searching for a magician on Yelp will be comparing your reviews to the other magicians on Yelp. If others have nothing but 5 stars and you have 4 stars, then it's probably going to have a negative effect. If you have one or two 4-star ratings and all your other reviews are 5 stars, you can bury the 4-star reviews by continuing to garner 5-star reviews.

If you do get a 4-star review, you may want to find out why you didn't get the 5 stars, and see if there's something on your end you can work to improve.

I once had a client on GigMasters who gave me a 4-star review, so I called her. I thanked her for the very positive review, and asked what I could improve the next time to garner a 5-star review. She didn't have an answer for me, and instead she changed her review to a 5-star review.

Food for thought.

Lou Serrano
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Thanks for info Lou. Since I posted, the person updated to a 5 star review. The review was filtered before, now its showing. One weird thing however is Yelp is showing both reviews, the 4 star and the 5 star update. I know when I updated reviews, it never showed both. Strange. The good thing though is eventually, the review will most likely go into the fish filter again because the person had only one review and just joined Yelp.
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