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The Magic Cafe Forum Index » » Tricky business » » GigSalad Taking Too Long For Direct Payment (1 Likes) Printer Friendly Version

saysold1
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Some weeks ago GigSalad (who I usually like very much) announced with some fanfare that they would start offering direct deposit payments to your bank account.

In the past they had used PayPal for transferring client deposits to performers and the turnaround was usually about 3-5 calendar days.

In comparison GigMasters has had a direct deposit system in place for some time and their turnaround is also usually 2-4 calendar days

However GigSalad's new direct deposit system is not working out well at all - I just received a deposit a full 12 calendar days after the client paid GigSalad! Client booked me and paid on the 18th - finally got the $ in the account today. The event occurred over a week ago and yet I was still waiting for the deposit until today. Crazy.

I called customer service to complain via email and twice by phone- and all I got were excuses about how the system is very secure and that the money must change hands multiple times etc.

Listen - I love GigSalad but I told the rep on the phone today (Destin) that performers would not be happy waiting nearly two weeks for a deposit. He said he would bring it up at their meeting. In this day and age I just cannot understand why the money can't move faster - GigMasters is capable of making things happen in a reasonable time.

I recommend for those that have GigSalad to consider switching your payment method back to PayPal until they get their act together. Word to the wise Smile

BRETT

PS...

The other possibility of course is that GigSalad may be teetering a little or seeking to float the money?
Creator of The SvenPad Supreme(R) line of premium, made in the USA utility props. https://svenpads.com/
MichaelJae
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I can't believe that in this day and age a monetary transaction dosen't happen within minutes.
Mindpro
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I've never used the payment system though these companies, I always had all payments processed directly through us. I've found some skepticism from clients to pay through these lead gen sites when the essentially are hands-off and step out and are not principles on the transaction. At least this has been our experience.
saysold1
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Eternal Order
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Thank you good points all.
Creator of The SvenPad Supreme(R) line of premium, made in the USA utility props. https://svenpads.com/
The Magic Cafe Forum Index » » Tricky business » » GigSalad Taking Too Long For Direct Payment (1 Likes)
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