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MF Tom New user 80 Posts |
Hi Guys we offer Sixth Sense 3 10% OFF only for 24 hours so you can save 30 usd.
You can get it at: https://www.mystiquefactory.com/products......-shelley Best, Tom |
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Oil&Water Elite user 468 Posts |
Jack I agree with Craig’s customer service and although his products are very very good they are not all perfect . My real die is a gem and so is my Color match crayons . The rest have been a bit, hit and miss like a lot of electronic effects especially his which hands thus far.
I am hoping with flux that he has cracked it now though, and SS3 also seems very very solid by Hugo but his customer service unfortunately is pretty poor. Olly |
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Craig333 New user 66 Posts |
Saysold1 I may have missed out (it certainly wouldn't be the first time) I'm sure Flux is a super product, I would be very surprised if it wasn't tbh but sometimes all we have to go off are peoples opinions and you seemed to be the only one raving about flux vs a lot more different posters raving ss3. I can now also be added to that list as ss3 is super cool
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Nejuta New user 7 Posts |
Hello.
Question to all who bought directly on Hugo's site previously: I've paid for SS3 and only mail that I have received is about my payment but nothing about shipment etc Almost a week has past and I send mail about "what is status with my order". But still has no info (( Already read in this discussion that often Hugo does not reply on any messages and questions. Has anyone received her or his package from hugoshelley site despite the lack of information about order ? |
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Martin.Lester Inner circle 1014 Posts |
A few years ago I used to have several electronic devices
But now I stick with Craig Simply put when your paying top amount for electronics waiting a week or more does not cut it I have read time and time that Hugo does not reply quick With Craig you can get a reply in most cases within a few hours this what sets him apart from the rest |
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dave_matkin Inner circle 4522 Posts |
Quote:
On Jun 27, 2018, Bad jelly wrote: Although I have to say that ONCE I had an actual reply form Hugo. I wish I had kept it as it turns out it is quite a rare thing. The Worst thing is my emails to him were inquiries about buying his stuff. He missed out on sales. Oh well. David |
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dave_matkin Inner circle 4522 Posts |
Quote:
On Jan 21, 2019, Martin.Lester wrote: Hi Martin, I could look at my sent emails and let you know how many have been answered.... But its a very low number. In fact the last 4 times I have emailed him (via the email listed on his own website) he has not replied at all. In essence, I think your sentence could lose the word quick and still be accurate (at least by my experiences over the past 2 years). I also know several others who have had the same problem. It's not like we are wanting to complain or had difficult customer service issues that needed sorting... no, we wanted to buy off him. But nothing, not a sausage. Quote:
On Jan 21, 2019, Martin.Lester wrote: I disagree about waiting a week If I am paying "top dollar", I don't mind waiting a week or so for delivery or even for communication as long as I know it is coming. With Promystic I know that the reply IS coming AND that they will go out of their way to help and support. I simply don't have the confidence in Hugo. I had SS2 and ditched in preference of the much smaller SCAN3D and the knowledge that if it stopped working or I needed customer support Craig would be there. The other reason I decided against SS2 was that as I am seated all the time I was finding that I made contact with the spectator and they felt the vibration. So scan 3D made sense from the point of view of not vibrating at all. I love Scan 3D, however, I just picked up Flux at Blackpool and I love that now as well. It lives in my pocket now and I use it daily. It is great. Ok the shell is a little "baggy" but I have skinny fingers. I'm contemplating a trim (the shell not the fingers). The reason I picked up this as well as scan 3D is that it will let me use other Promystic stuff at the same time. Also, I don't mind leaving it in my pocket as its that bit cheaper. For those worrying about import duty etc and were not at Blackpool, Prop Dog carries Flux. I have seen SS3 and it looks OK - but it's a no brainer for me as the customer service angle is important to me - so I go Promystic over others. Also, I am aware of other shall we say 'ethical' issues and that is partly why I will stay with Promystic over other manufacturers (certainly will not be going to the new company that was at Blackpool in the upstairs dealer hall). To me, in this small world of Magic Dealers/producers the ones who provide excellent customer service as well as awesome routines, props etc are the ones I will stick with. |
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dave_matkin Inner circle 4522 Posts |
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On Dec 29, 2018, Craig333 wrote: Prop Dog has them for sale so there is no need to take tax etc into account. |
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Magic Mark Inner circle After this post I will have 1521 Posts |
Two questions:
Is it safe for someone with an implanted cardiac pacemaker to use one of these devices? Pacemaker patients are advised to keep magnetics and anything generating a strong magnetic field (motors, etc) away from their pacemakers. A magnetic half dollar isn't a concern UNLESS it's placed fairly close to the pacemaker (inches). Does SS3 generate a magnetic field as part of its detection process? If I forget to turn it off and drop it into my left breast pocket (near my pacemaker), is there a danger? Also, would SS3 have an adverse effect on a fine mechanical watch? If it's generating a magnetic field of its own, is it possible wearing an SS3 under your watchband could result in magnetizing part of the watch's internal mechanism? Mark
Doing tricks can be easy, being an entertainer is much harder.
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dave_matkin Inner circle 4522 Posts |
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On Feb 24, 2019, Magic Mark wrote: don't quote me on this and I am not liable for fibrillating pacemakers.... But if SS3 detects magnetic fields it cant generate one .... or else it would be going off all the time regardless of if there were a magnet around. I am just using logic here.... Not suggesting you put it next to a pacemaker. On another thought ... once it detects a magnetic field a current will be created (presumably a reed switch is closed?) then the electrical current passing along a wire will generate a small magnetic field. I would assume this would be a tiny magnetic field. Just my thoughts ... not legally binding.... or advice... in other words don't try it and sue me if it goes rectum over pectorial. Kindest regards David |
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dave_matkin Inner circle 4522 Posts |
Sorry didn't address the watch part....
Again I assume that SS3 doesn't generate a magnetic field (see above). But I am pretty sure I read above that if its sensitivity is set to high then a metallic watch band will trigger the sensor. I'm pretty sure I read that some were having that issue. I also assume that your watch may well come into the magnetic field that your ss will be detected in which case it could be affected by the magnetic force? Judging by FLUX I don't think you need to be within that magnetic field for long enough to alter the watch. Again just my thoughts and ideas no legally binding stuff.... |
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prankmonster New user 87 Posts |
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On Jan 21, 2019, Martin.Lester wrote: Craig is without a shadow of doubt the best that I have dealt with. He sits on top of that throne in terms of professionalism and customer service. That being said, I myself had no problem getting replies from Hugo in 2017. It seems like Hugo hasn't released anything new in a while. Maybe he is deep in the R&D on something new. |
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dave_matkin Inner circle 4522 Posts |
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On Mar 30, 2019, prankmonster wrote: Interesting, I had tried to contact Hugo several times in 2017 and nothing in terms of a reply. Last year and this year I Have had no reply at all. Nor has a friend of mine who has been trying to contact Hugo many many times last year. Being deep in R&D as maybe but if you're not going to reply to inquiries (that would probably lead to business) is surely doing nothing for that R&D when you get the item ready to produce. |
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prankmonster New user 87 Posts |
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On Mar 30, 2019, dave_matkin wrote: Hmmmm. You do make a valid point. I guess some great inventors are not the best at promoting themselves or what we understand as "customer care" In 2017, I was in the process of purchasing In****t Pro and Hugo was very helpful with my questions right down to questions about the app and even what kind of "cheapest" iPhones I can acquire to make the effect work. Maybe my questions were easy to answer. I don't know man! My experience and the product quality has been great that if he releases something new, I probably would go for it. I understand other's have different experiences! |
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JackMagic Inner circle 1982 Posts |
I think Craig is the exception in that he produces his own items and offers excellent customer service
As Saturn Magic pointed out most producers pass on to dealers as they don’t have the time to offer good customer service As pointed out it’s the same with Card Shark who takes weeks to post item and ignores emails Hugo is the same his customer service does not cut it ! |
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Tony Iacoviello Eternal Order 13151 Posts |
I have seen flux and it looks great, I m now on the waiting list, but sometimes my hands don't work so well.
I have SS3 and love it. Actually, I have 2, one as a spare. I did have an issue when I first got it, detecting my Apple Watch when I wore it on the band, so I started wearing it on the other hand, and discovered a nice alternative, hide a watch under a cup... Also, I discovered another way to use the device without having to wear it or hold it, and it works like a charm. The other nice thing about SS3 is the app. the device can cue the phone, so you can have someone else do the detection and you get informed. Just a nice option, nothing I tried, but saw potential. |
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Ustaad Inner circle Iindia - States 6157 Posts |
Quote:
On Apr 1, 2019, Tony Iacoviello wrote: It will be so nice if you can please share your discovery. Thank you.
MAGIC is a SECRET, without the SECRET there is no MAGIC.
"Any sufficiently advanced technology is indistinguishable from magic." - Arthur C. Clarke. |
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Ustaad Inner circle Iindia - States 6157 Posts |
Thank you so much Tony for your PM.
Quote:
On Apr 1, 2019, Tony Iacoviello wrote: I own Hugo's Sixth Sense 3.0. Also I have played with Flux (my friend has it). IMO I find both (SS3 & Flux) to be almost equally sensitive, but I prefer the SS3 due to its advanced App based feature. And like Tony mentioned, one can do much more with the SS3 when used along with its App. Just my opinion.
MAGIC is a SECRET, without the SECRET there is no MAGIC.
"Any sufficiently advanced technology is indistinguishable from magic." - Arthur C. Clarke. |
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RodrigoGrando Loyal user Pennsylvania 226 Posts |
Do you guys think that the SS3 could damage the TWatch if attached to the strap?
Thanks! |
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Ustaad Inner circle Iindia - States 6157 Posts |
Quote:
On Apr 5, 2019, RodrigoGrando wrote: Though I haven't given it a try, but logically thinking the SS3 should have no effect on the 'T' watch. The reason being that the SS3 has no ma***t embedded inside its enclosure. It only has a ma***t detection sensor (known as Hall Effect Sensor) along with other related circuitry. Thus there seem to be no chance that the SS3 would damage the 'T' watch. However chances are that if the SS3 is placed under the 'T' watch strap, the SS3 MIGHT behave erratically. IMO the best way to use the SS3 or any other such detector would be, like I have already said:- Quote:
On Jun 7, 2018, Ustaad wrote:
MAGIC is a SECRET, without the SECRET there is no MAGIC.
"Any sufficiently advanced technology is indistinguishable from magic." - Arthur C. Clarke. |
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