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The Magic Cafe Forum Index » » Tricky business » » Merchant of Magic (0 Likes) Printer Friendly Version

TrickyRicky
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TrickyRicky
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I'm having problems getting my download file from Merchant Magic Shop --UK.
Would like to hear from anyone who are experiencing the same problem. I've tried to contact them by email and got no reply.
Tricky Ricky
Dominic Reyes
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Got to a gig too early so wrote his
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Hi Ricky

Sorry to hear you’re having trouble accessing a download. They are available instantly when you complete checkout.

Please email either Mark or John at the shop via support@magicshop.co.uk. Or pm me your details and I can let them know you are having trouble so they can get you up and running.

Best wishes
Dominic
TrickyRicky
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TrickyRicky
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Hi Dominic.
The order went in on Thursday the 15th so I expected to get the download by Friday. I signed in to my account which showed the trans-action and also a box which stated that my download is ready. I selected the download which took me to my Media Vault which was empty. I thought something was wrong --the second time I tried, it had a file to download of Darryl's rope trick.
As you said that they were closed on the weekend.
Tricky Ricky
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