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The Magic Cafe Forum Index Ľ Ľ APPS-alutely Ľ Ľ Photo Prediction Issue on iPhone XS Max (0 Likes) Printer Friendly Version

Steven Keyl
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Washington, D.C.
2469 Posts

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The home screenshots are distorted on an iPhone XS Max, even when taking new screenshots on the new phone. Is there a way to get this working, and if not, is there an estimated time when an update will fix the issue.

I understand your efforts are focused on your new app at the moment, but please don't abandon PP. Thanks, Gui!
Steven Keyl - The Human Whisperer!

Come visit Magic Book Report.com!

"If you ever find yourself on the side of the majority, it is time to pause, and reflect." --Mark Twain
DigaMag
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Indonesia
282 Posts

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Quote:
On Jan 20, 2019, Steven Keyl wrote:
The home screenshots are distorted on an iPhone XS Max, even when taking new screenshots on the new phone. Is there a way to get this working, and if not, is there an estimated time when an update will fix the issue.

I understand your efforts are focused on your new app at the moment, but please don't abandon PP. Thanks, Gui!


Agree

Photo prediction has been one of my favorite magic apps and always be my go to effect to perform, but recently I switched from my old iphone 6s to Iphone XR and the apps doesnít works like Steven mentioned above.

I hope Gui can fix the issue ASAP.

Regards,

Diga
Lonnie_Lyerla
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180 Posts

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I messaged Gui about this issue a couple of weeks back. He said that an update is in the works. I have an iPhone XR and PP did not fit my screen properly . I recently purchased another app that had similar issues. And it was fixed and approved by Apple within a week. So I donít know how long it should or will take for PhotoPrediction to be updated.
DigaMag
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Indonesia
282 Posts

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Any update about this situation ???
DigaMag
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Still havenít receive any update yet ??? 😣
Lonnie_Lyerla
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I think itís safe to say, at this point the email I got from the creator was no more than a delay tactic. Very similar to what Alan Rorrison did with the any dice app. Which still hasnít had an update to this day. ( I will never purchase any products from Alan again for his deceiving attempts )
Itís been quite sometime since heís stated there was an update in the works. I can say from experience that the update is not too difficult to make happen. I had the exact same issue with the tell-a-photo app by Max Krause . And he told me that he was working on an update. The difference between Max and Gui imo, is that Max delivered on his word. The update was ready for me within 7 days of my raised issue. Iím kind of under the impression that since TAP ( The architect of prediction ) came out, he may not feel like thereís a need to update photo prediction. TAP is from my understanding, miles ahead of PP. I hope that Iím wrong. But after getting no response from Gui on my concern for not providing an update, I fear itís not his priority to do so. And for this reason I cannot purchase The architect of predictions. Trust me, I want too. But after the lack of customer support that heís clearly displayed in my opinion. Iím thinking that I may receive the very same type service I have for PP. I really hope he comes on here and sets me straight with an update. But not likely. Unfortunately. If customer service is what you guys want, I recommend any of Max Krausís products. He will go out of his way to ensure that your concerns and needs are met.
Gui Del Frate
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Hi, everyone!

First of all, I'm really sorry about the delay in PhotoPrediction update. As I said to Lonnie, I'm working on the update and yes, it should be available soon. It's not a "tactic" delay: I'm a independent magician and developer. PhotoPrediction has been in the market for more than 6 years, with regular updates all this time. I know a bunch of apps that have not been updated for years.

This time was a little bit different: I released a new app, and there is a LOT going on with it. This is not your fault, of course, but it's something I have to care too.

Updating an app is not "that easy". Trust me, there is a LOT of work to launch an update. I had to re-write a lot of things that had changed with the language, besides all the work to make the app compatible with the new iPhones, since this adjust is manual in the case of PP. I've already submitted 2 versions that were rejected by Apple, since their guidelines changed too. So it's not true that I forget the app or something like that.

If this is the impression I caused I'm sure that's MY FAULT, because I didn't managed to launch an update in time, no matter the reason. I'm running to launch the update as soon as possible, but do notice that the process is not as simple as Lonnie said and I'm trying to do my best to conciliate my time with both apps, gigs, messages I receive and, of course, my family. I'm really sorry!

All my best,

Gui
Lonnie_Lyerla
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180 Posts

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Quote:
On May 8, 2019, Gui Del Frate wrote:
Hi, everyone!

First of all, I'm really sorry about the delay in PhotoPrediction update. As I said to Lonnie, I'm working on the update and yes, it should be available soon. It's not a "tactic" delay: I'm a independent magician and developer. PhotoPrediction has been in the market for more than 6 years, with regular updates all this time. I know a bunch of apps that have not been updated for years.

This time was a little bit different: I released a new app, and there is a LOT going on with it. This is not your fault, of course, but it's something I have to care too.

Updating an app is not "that easy". Trust me, there is a LOT of work to launch an update. I had to re-write a lot of things that had changed with the language, besides all the work to make the app compatible with the new iPhones, since this adjust is manual in the case of PP. I've already submitted 2 versions that were rejected by Apple, since their guidelines changed too. So it's not true that I forget the app or something like that.

If this is the impression I caused I'm sure that's MY FAULT, because I didn't managed to launch an update in time, no matter the reason. I'm running to launch the update as soon as possible, but do notice that the process is not as simple as Lonnie said and I'm trying to do my best to conciliate my time with both apps, gigs, messages I receive and, of course, my family. I'm really sorry!

All my best,

Gui



Hello Gui, and thanks for the reply.

Rewriting the language for apps are not as easy as Iíve described in most cases. And I would like to point out some of the things youíve mentioned. You are absolutely correct. Everyone has a life outside of maintaining products that are put out. Their personal lives are outsides of the business portion and sometimes gets tangled into one another. I am not to prideful to say that I am in the wrong with this. Because I believe I am wrong with the way I approached this specific subject. And for that, I apologize. As I mentioned, Iím not the type of person to hide behind private messages admitting that I made a mistake. So I wanted to do it here. That way, anyone who reads my previous comments, will see that I did intact react inappropriately. And very much too soon. I understand that you have several projects to maintain and keep up on. I also understand what itís like with the family and having to try and separate my personal life from my business life.

Unfortunately, itís things like this that capture the misinterpretation of this situation. You and I donít know each other personally, so I was not aware of the two previous attempts that were rejected. And I also sometimes forget that others have their own things going on. I did message and email you. But just because you didnít respond, doesnít mean that I had the right to come to a public forum and say what I said. I should have been more patient. My love for your product has created frustration on my behalf. But I failed to take into consideration that you also have other things that are more important to take care of first. This is something I understand fully. I said some things that I wish I didnít. And those things could have an effect on others who read them. Regardless of my personal feelings at that time, I would like to take back the negative things I may have said about your character. Itís simply not true. I allowed my frustration to get ther best of me. And again, I would like to apologize. I shouldnít allow my past expieneces with other creators to have an effect someone who has not done anything directly to effect me. I would still like to be a part of your customer base and Iím looking forward to an update for photo prediction. Iíll try and clear up any misleading representation I may have stated on any of the posts that had to do with your product.
DigaMag
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Indonesia
282 Posts

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Itís been 7 months now and the last time I checked still there is no update about this app in the app store 😫😖
So sad ! Iíve been dying to perform this trick but the ďscreen issuesĒ prevent me to perform it

And I don't know but iím starting to think that there will be no more support update for this app anymore,
So that we only have one option left which is buying the latest app from Gui that has similarities with PP which is TAP.

😖😫
The Magic Cafe Forum Index Ľ Ľ APPS-alutely Ľ Ľ Photo Prediction Issue on iPhone XS Max (0 Likes)
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