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mgcpwrs![]() New user San Jose, CA 53 Posts ![]() |
Just a heads up. I emailed RNT2 from their website email form with a question about a set of cups I bought
about 9 years ago, and never took out of the packaging until this Christmas (family and other things sidetracked my magic). Donnie of RNT2 wrote back the next day and blow me away with his offer to make things right for me. Things are tight these days (which he did not know) and Donnie made my whole holiday! Big thank you to him - he is a stand up guy. |
Tom G![]() Inner circle 2733 Posts ![]() |
That kind of customer service keeps people coming back.
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equivoque![]() Special user 744 Posts ![]() |
Good company, great adjustable chop balls.
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TXKEVIN![]() New user 55 Posts ![]() |
Just purchased a cups and balls set and zombie ball from him. Great products and service!
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Leo H![]() Inner circle 1145 Posts ![]() |
Three thumbs up for Rings n Things. Donnie is wonderful!
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kcmagic1![]() New user 96 Posts ![]() |
Donnie is very knowledgeable and just a great guy to talk to and work with!
Designer of the 1000-G cups - the most durable cups in magic www.kristiancharles.com/1000-g
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Blaine G![]() New user 68 Posts ![]() |
Donnie is a stand up guy and provides great service. I had a long chat with him on New Years Eve trying to match a combo cup to a 40 year old RNT Copper Cups and Balls set. Alas it could not be done, but kudos for taking the time to explain why to me. Ended up buying a couple of chop cups and misc. accessories. Came fast. Faster than I expected as I still haven't the time to work with them yet!
Thanks Donnie Blaine |
Stephon Johnson![]() Special user Razorback Country 516 Posts ![]() |
Always Wondered why RNT keeps a "Chopped Olive" ad on the Magic Café. For as long as I've been a member, they have been OUT OF STOCK.
It seems like a waste of money, or just revise the Ad to just be a general RNT Ad. Anyway, just have been curious about that. Blessings, STEPH
WHAT IF you wake up tomorrow with ONLY the things that you THANK GOD for today?
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Mad Jake![]() Inner circle All the voices in my head helped me make 2180 Posts ![]() |
Quote:
On Mar 20, 2020, Stephon Johnson wrote: Steph, out molds came in for the Olives we are releasing this summer. Each set of 4 come with 3 straight, 1 chopped. -Frederick
For quality Paul Fox Cups spun on Danny Dew's Paul Fox tooling visit us at www.airshipmagic.com
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Tom Fenton![]() Inner circle Leeds, UK (but I'm Scottish) 1469 Posts ![]() |
Oooh, I shall have a set of those when they are available.
"But there isn't a door"
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Mad Jake![]() Inner circle All the voices in my head helped me make 2180 Posts ![]() |
Tom
Keep an eye on our FB page. That is where I make all the new release announcements. Hope all is well across the pond with you and your family. -Frederick
For quality Paul Fox Cups spun on Danny Dew's Paul Fox tooling visit us at www.airshipmagic.com
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Tom Fenton![]() Inner circle Leeds, UK (but I'm Scottish) 1469 Posts ![]() |
I do keep an eye on your FB page Frederick. Good stuff on there!
My family and I are all well, thank you. Stay well, all of you, Tom
"But there isn't a door"
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Merenkov![]() Elite user 414 Posts ![]() |
I'm generally a fan of Rings-N-Things products (their cups and chopped ball sets are awesome, of course), but hated the chopped olive set I ordered from them. They sent me 4 ungimmicked olives and a little bar magnet that I was expected to insert into one of the olives. The only problem is that the bar magnet doesn't entirely fit into the olive, so you'll have a little shiny metal thing poking out of the end of your olive. I was surprised by how amateurish the whole setup was, and when I complained they sent me a set with the bar magnet already crammed into one of the olives...but it still stuck out of the end, haha.
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Mad Jake![]() Inner circle All the voices in my head helped me make 2180 Posts ![]() |
I can't find them on the RNT2 site. Donnie is a stickler for detail. Did you get them directly from Donnie or another site? We made our own molds from some olives
we received. We make the Pimento insert out of flexible TPU filament because it's a truer red than what others sell. The one thing Donnie and I have in common is the satisfaction of the customer, it just sounds out of character for Donnie to ship you out a Bar magnet, especially since a bar won't fit. The way we make ares is before the Pimento is set in place the magnet is epoxied in, then the Pimento. -MJJ
For quality Paul Fox Cups spun on Danny Dew's Paul Fox tooling visit us at www.airshipmagic.com
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Mad Jake![]() Inner circle All the voices in my head helped me make 2180 Posts ![]() |
Quote:
On Mar 23, 2020, Tom Fenton wrote: Tom my friend, please PM me your address ![]() Warm Wishes to you and the family and hope you are all healthy & safe. -MJJ
For quality Paul Fox Cups spun on Danny Dew's Paul Fox tooling visit us at www.airshipmagic.com
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Tom Fenton![]() Inner circle Leeds, UK (but I'm Scottish) 1469 Posts ![]() |
Hi Jacob,
We are all healthy and safe here, I hope you are the same my friend. I got some good news recently. I was made redundant last year and I have finally got a new job. Back on aircraft doing hydraulic work. I can hardly wait! All the best to you and yours my friend, Tom
"But there isn't a door"
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Tom Fenton![]() Inner circle Leeds, UK (but I'm Scottish) 1469 Posts ![]() |
Hi Jacob, I have pm'd you my friend.
Have an easy Sunday. Tom
"But there isn't a door"
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Leo H![]() Inner circle 1145 Posts ![]() |
A recent RNT order arrived in three days. That's unbelievable.
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The Magic Cafe Forum Index » » Ever so sleightly » » RNT2: Outstanding Customer Support (8 Likes) |
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