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The Magic Cafe Forum Index » » GENII - The Conjurors' Magazine » » Gennii Magazine sucks (2 Likes) Printer Friendly Version

ringmaster
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Inner circle
Memphis, Down in Dixie
1856 Posts

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Since I'm stuck inside, I decided to use my stimulus check for something to read. Genii has a good deal on a three year subscription, with a Charlie Miller book I really want.
Sooo... I took the plunge, or at least tried to. After filling out there online form, I gave my debit card information. When I hit complete, a notice came up that they already had my information and they would not accept another order from me. I don't remember my old subscription password, and I don't have a phone at the room I'm using.
Apparently they are having a lot of trouble with too many people trying to give them two hundred bucks.
Bally Hoo and Hullabaloo
one for me and none for you.
mantel
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Special user
738 Posts

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Quote:
On Jan 5, 2021, ringmaster wrote:
I don't remember my old subscription password

You can reset your password here:

https://geniimagazine.com/account/lost-password/
ringmaster
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Inner circle
Memphis, Down in Dixie
1856 Posts

Profile of ringmaster
Thank you Mantel. It's being sent by eMail. I can't enter my eMail either.
Bally Hoo and Hullabaloo
one for me and none for you.
Chris Aguilar
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Veteran user
354 Posts

Profile of Chris Aguilar
Yikes, it's all here for you:

https://geniimagazine.com/contact/

Call or Write

Our offices are open 9am to 5pm Eastern time.

Telephone: (301) 652-5800 |Fax: (301) 652-8035.

Mail: 4200 Wisconsin Ave. NW, Suite 106-384, Washington, DC 20016


Genii contact e-mail (Donna) genii@geniimagazine.com

R. Kaufman e-mail moobooks@verizon.net
Mr Matthews
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New user
UK
36 Posts

Profile of Mr Matthews
I’m sure if you email them they’ll sort out your log in details. It’s hardly their fault that you forgot your password...
ringmaster
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Inner circle
Memphis, Down in Dixie
1856 Posts

Profile of ringmaster
Why do you need a password because you had bought from someone years ago ?
Is getting a customer back something they need to protect ageist ?
If Magic Magazine was still around, I'd take my money there, they never refused to deal with me.
Bally Hoo and Hullabaloo
one for me and none for you.
ringmaster
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Inner circle
Memphis, Down in Dixie
1856 Posts

Profile of ringmaster
Quote:
On Jan 17, 2021, Mr Matthews wrote:
I’m sure if you email them they’ll sort out your log in details. It’s hardly their fault that you forgot your password...

They require a password to take your order?
Bally Hoo and Hullabaloo
one for me and none for you.
Dave Scribner
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Assistant Manager
Lake Hopatcong, NJ
5168 Posts

Profile of Dave Scribner
Did you try to contact them using the links Chris Aguilar gave you above? It's just an email. If you go to Genii.com, there is a form that doesn't require a password. You can also send a PM to Richard Kaufman here on the Café.
Where the magic begins
Richard Kaufman
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Inner circle
2486 Posts

Profile of Richard Kaufman
You don't need a password to place an order. You can email the office at genii@geniimagazine.com or call 301-652-5800. Both of those options are listed on the website.
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