The Magic Café
Username:
Password:
[ Lost Password ]
  [ Forgot Username ]
The Magic Cafe Forum Index » » Latest and Greatest? » » Alakazam new site coming, Gather your files (109 Likes) Printer Friendly Version

 Go to page [Previous]  1~2~3~4~5~6~7~8~9 [Next]
quantum_swami
View Profile
New user
39 Posts

Profile of quantum_swami
What's the latest with this? Am I right in thinking it's been sorted and there is now no need to download everything in fear of losing past purchases? Good news if so. Looking forward to the new website.
CardGuyMike
View Profile
Special user
512 Posts

Profile of CardGuyMike
Well, I got an email to create a new password on their shiny new website.

They managed to keep my order history, but

Downloads: Gone
Points: Gone
Wishlist: Gone

Plus for a new website it doesn't work very well.

- Address Line 2 is required. Why? I don't have a second line in my address. Meanwhile while I can choose the US as my country, there's no place to put my state. I guess that goes in address line 2?

- The pulldown to switch from Pounds to Euros or Dollars no longer works
Rizzo
View Profile
Inner circle
East Coast
3254 Posts

Profile of Rizzo
Same thing- lost downloads- Had to type N/A in address line 2- save it then delete it
Alakazam Magic Official
View Profile
New user
46 Posts

Profile of Alakazam Magic Official
Hi Guys,

We are aware of some of the bugs which we are getting ironed out. Academies and downloads we have been told should populate in the next few days. The old site should be back up tomorrow on a subdomain so we will still have access to everything. We always said points could not be transferred across but if you have points and let us know we will honor them while the old site is still active (which gives you 3 months to)

We obviously have a record of every Academy and download purchase so rest assured you will not be left without them.

I hope this helps

Peter Nardi
TheGingerWizard
View Profile
Special user
714 Posts

Profile of TheGingerWizard
Yeah I tried to order something and was on the old site which sent me to the new one, my old login details didn’t work and the new site seemed really buggy, I gave up.
sjrw
View Profile
Special user
566 Posts

Profile of sjrw
I can’t even log in to the new site. Apparently an account with my email doesn’t exist.
Fingers crossed it gets sorted soon.
TheGingerWizard
View Profile
Special user
714 Posts

Profile of TheGingerWizard
I just tried again, when I click login on the old site, it bounces me to a 404 page not found page on what appears to be the new site.
252life
View Profile
Inner circle
Ninth Circle, Hades
2958 Posts

Profile of 252life
Unable to get past random lines of text
Look for all the world like you're counting the brain cells in his cranium.

-Theodore Annemann
JackMagic
View Profile
Inner circle
1912 Posts

Profile of JackMagic
Quote:
On Apr 27, 2022, sjrw wrote:
I can’t even log in to the new site. Apparently an account with my email doesn’t exist.
Fingers crossed it gets sorted soon.


I had the same issue

Considering the time they have spent on the new site
Lots of bugs and errors this page does not exist

Very disappointed
magicbyswh
View Profile
Inner circle
North East Tennessee
1535 Posts

Profile of magicbyswh
I tried to reset my password and it says there is no record of my email. Peter whats up with that? I have ordered many times.
Creator of Cereal Brainwave, Creator of the Tossed out Book
Thomas Walter
View Profile
Elite user
Well, it is strange that at my age, I certanly should have more than
455 Posts

Profile of Thomas Walter
Quote:
On Apr 27, 2022, magicbyswh wrote:
I tried to reset my password and it says there is no record of my email. Peter whats up with that? I have ordered many times.

Same here, my account's gone... Smile 'no account or wrong password'.... Smile Customer since many years... Smile
252life
View Profile
Inner circle
Ninth Circle, Hades
2958 Posts

Profile of 252life
I believe they said it’ll all be accessible in a week or so...
Look for all the world like you're counting the brain cells in his cranium.

-Theodore Annemann
Calvin826
View Profile
Special user
507 Posts

Profile of Calvin826
Have to say- always had a great experience with Peter and his company, so to me it's not a big deal to wait this out. I don't think people realize the scope of a project like this- there will be bumps in the road and things will happen. If they make good on all their promises and everything is eventually restored, all is well in my mind.
quantum_swami
View Profile
New user
39 Posts

Profile of quantum_swami
Quote:
On Apr 28, 2022, Calvin826 wrote:
Have to say- always had a great experience with Peter and his company, so to me it's not a big deal to wait this out. I don't think people realize the scope of a project like this- there will be bumps in the road and things will happen. If they make good on all their promises and everything is eventually restored, all is well in my mind.


Agreed.

Ellusionist screwed up their new website launch a LOT more than Alakazam have. Even Facebook crashed for the best part of day only a few months ago. Happens to everyone. Even the big technology giants.
Gaz Lawrence
View Profile
Inner circle
5810 Posts

Profile of Gaz Lawrence
That’s just another reason not to use Facebook Gaz.😊
wanderwizard
View Profile
Loyal user
214 Posts

Profile of wanderwizard
Supposed to be an activation email link sent but checked spam folder too nothing sent, hopefully everything will sort it's self out
wanderwizard
View Profile
Loyal user
214 Posts

Profile of wanderwizard
Everybody in our magic club having same trouble they will get round the problems I'm sure
Gaz Lawrence
View Profile
Inner circle
5810 Posts

Profile of Gaz Lawrence
A link has been sent today too everyone as far as I’m aware Gaz.😊
Mac_Stone
View Profile
Inner circle
Miami, FL
1258 Posts

Profile of Mac_Stone
I guess I picked the wrong time to buy a download from Alakazam.
252life
View Profile
Inner circle
Ninth Circle, Hades
2958 Posts

Profile of 252life
Quote:
On Apr 28, 2022, Gaz Lawrence wrote:
A link has been sent today too everyone as far as I’m aware Gaz.😊


Yup. Just got mine. I did a quick log in after updating sign in info and it looks like it’s coming together.
Look for all the world like you're counting the brain cells in his cranium.

-Theodore Annemann
The Magic Cafe Forum Index » » Latest and Greatest? » » Alakazam new site coming, Gather your files (109 Likes)
 Go to page [Previous]  1~2~3~4~5~6~7~8~9 [Next]
X
[ Top of Page ]
All content & postings Copyright © 2001-2022 Steve Brooks. All Rights Reserved.
This page was created in 0.12 seconds requiring 5 database queries.
The views and comments expressed on The Magic Café
are not necessarily those of The Magic Café, Steve Brooks, or Steve Brooks Magic.
> Privacy Statement <

ROTFL Billions and billions served! ROTFL