We Remember The Magic Caf We Remember
Username:
Password:
[ Lost Password ]
  [ Forgot Username ]
The Magic Cafe Forum Index » » Latest and Greatest? » » Alakazam new site coming, Gather your files (114 Likes) Printer Friendly Version

 Go to page [Previous]  1~2~3~4~5~6~7~8~9 [Next]
stp
View Profile
New user
45 Posts

Profile of stp
I also think this impossible data migration sounds cumbersome. Sounds more like an effort thing indeed. Beside the downloads etc. your earned points should also be possible to get migrated e.g. by generating unique discount codes for each customer which represents the value of your points. In IT nothing is impossible ;-)

Btw, what are downloads on alakazam actually? I have some in my product section but those are all vimeo video's, so external anyway
Gaz Lawrence
View Profile
Inner circle
5812 Posts

Profile of Gaz Lawrence
I am useless at computers, but I took Videomans advise and using my iPad filmed iPad to iphone all my tutorials.
I also (it’s a pain) I film myself doing every effect I am definitely/ maybe going to keep and use as a tutorial of my own.
I also write them all up as manual explanations too.
It really helps if you ever want to sell them on, bring back or continue should I say DVDs and written instructions too Gaz 😊
JackMagic
View Profile
Inner circle
1921 Posts

Profile of JackMagic
Quote:
On Dec 18, 2021, boinko wrote:
I find this odd. I'm a full stack web developer -- database/server back-end and client front-end -- and I've never, ever in all my years heard that it was *impossible* to transfer data. There's always a way. Always, always.

It might take time -- and, as Doric mentions above -- it might cost more than anticipated -- but there's always a way to transfer data. You might get a crabby developer wondering who in the world did this in the first place? But that's pretty normal. IT people are generally pretty crabby.

Even if the data is stored in plain old text files -- without any kind of metadata (table/column names, etc) or discernable structure (comma-delimited, etc.) -- there's a way to scrape the data. Even it's just brute-force "get all the text and start scrubbing".

Golang/javascript/Python -- choose your language and there's a (open-source!) scraper that works off-the-shelf or is modifiable for your specific structure. GitHub has hundreds of open-source data/web scraping solutions. Tons.

If an IT person told me it was impossible to transfer data -- even from a custom website like Peter mentions -- I'd fire that IT person and get a new one.

There's always, always, always a way to transfer data. (Once transferred it might be scrubbing and cleaning and checking -- but that's a pretty normal thing anyway.)

If you can access the data, you can transfer. Now -- it might indeed be impossible if you can't *access* the data. That'd be an issue -- but I don't see how that's an issue here.

My two cents.


This sounds like more of a cost saving than anything else

Or Peter is using someone to build his website that is not experienced enough to get the job done

I know several top level people in IT and all of them have said this is possible and quite normal in this day and age
johndevacmaker
View Profile
Special user
623 Posts

Profile of johndevacmaker
Peter as one of your oldest customers I really hope you can resolve this problem
I have a very large amount of tutorials etc from my years of ordering from you and they are brilliant and so easily accessible
Please try to find a way to transfer them to your new site Peter
The thought of trying to transfer them fills me with fear I have no clue how to
So again Peter please find a way to allow us to access them on your new site
Best Regards John
smikey12000
View Profile
Regular user
127 Posts

Profile of smikey12000
Well said John !
Ditto !
I have so many files there ...
Doric
View Profile
Special user
801 Posts

Profile of Doric
My partner had a look at the source code (the bits that are visible to a programmer) and says the current website looks like it's held together with sticky plaster with modules all over the place so he's not surprised there's an issue. His advice is to separate the data work from the new web build and sort that bit first. He said it might be a manual process given the way the current site is built. He says to make sure you're using a web company that understands data and doesn't just focus on selling an out of the box web solution or the same problem will reoccur in a couple of years time. So, mirroring some of the other advice on the thread, it's worth getting a data specialist in to look at the problem before committing to the new web site.

We all want this to work out and it's great to see so many people helping. 😃
Jean-Luc.R.
View Profile
Inner circle
QUEBEC - CANADA
1454 Posts

Profile of Jean-Luc.R.
I will not order from Alakazam on their actual site.
Only after the new site is working.
It is not my duty to download what I paid for .
It is a shame .
King14
View Profile
Loyal user
269 Posts

Profile of King14
I have a lot of files on Alakazam. I hope they can provide all customers with a DVD of their purchase. People have spent money on this company and they just change the goalposts without a thought to the customer. This company should be avoided if this is their business practice.
markymarkmagicuk
View Profile
Regular user
UK
182 Posts

Profile of markymarkmagicuk
As a software engineer and programmer for 30+ years transferring data between different web languages and databases is an everyday occurance for us developers. Transferring between SAP, SAS, Oracle, SQL, Spreadsheets, Delimited files, or even plain old Word Tables and Plain Text documents is possible.
AceOfJokers
View Profile
New user
53 Posts

Profile of AceOfJokers
I have only just discovered this need-to-download-files issue by accident because I was looking for feedback here on spooky on a number of Alakazam items.
First, this is a complete shock to the system. Alakazam should be ashamed of themselves.
Second, no more orders from me until the new website is up and running and glitch free, as vouched for by people here, no matter how long it takes.
It could be this time next year for all I care.
Oh, and by the way, I have had no email, no letter, no contact, from Alakazam as they claim.
Nothing.
I just found out by accident by coming here.
I am utterly horrified.
It will take me days to download all my stuff.
boinko
View Profile
Elite user
Illinois
425 Posts

Profile of boinko
I'm assuming the downloads are displayed in some sort of table for each user -- in other words, a long list of items -- title, creator -- and (maybe?) a download button.

If that's the case, then it's relatively straightforward for Alakazam to write a script that (a) goes through each user, (b) displays the user's download table, and then (c) scrapes the table. Each user's scrape could be saved in a file coded with, for example, the user's email address. (Or it could be saved in a database -- but I'm assuming that part of the issue -- or all the issue here -- is that there is no database that can be readily queried.)

Anyway, phase two would be to read each entry -- as a file or a database -- and create some sort of hash/unique id for each of the user's downloadable files. This would be tricky since you'd want the hash/unique id to point to a specific file but also to be different for each user (so folks couldn't share hashes/uuids). Maybe it's a hash for the file -- and a unique id -- for the user. I don't know. This is where you'd need to work with folks and brainstorm. And they'd be, say, available for 1 use only. Once a hash/uuid is successfully used -- it gets wiped from a master table. Sort of like the one-time use codes we all use for two-factor authentication in case our auth devices -- phones, usb sticks -- aren't available.

Phase three would be to email the user with the (a) download title and (b) hash/id for the item.

And in the new site -- phase 4 -- there would be a space where you'd put in your hashes (probably one by one -- but maybe all at once?) -- and then generate a new entry in the *new* site's user database showing that, yes, this specific user owns these specific files.

At least, that's the way I'd approach it -- again, assuming that there's no database in the old site and that's why this is an issue in the first place.

It's a good deal of work -- both writing the scraper, generating the hashes, and creating a mechanism in the new site to enter your hashes -- but it's doable. Not fun -- probably not cheap -- but doable. Much less of a hassle than forcing users to download their own files, one by one.

I mean, if you provide a place for downloads in the user accounts -- it's not unrealistic to think that users expect that and aren't suddenly forced to do the labor intensive work of downloading everything. That doesn't seem fair -- especially these days. Maybe in 2001 -- when everybody was still experimenting with streaming and video downloads -- but not in 2022.

My two cents.
gtx magic
View Profile
Special user
United Kingdom England
889 Posts

Profile of gtx magic
Peter Nardi explains on Alakazam live 21/12/2021 hoping for a new program which will allow files etc to be able to populate over to customer accounts.

Perfection is not attainable, but if we chase perfection we can catch excellence.
Jean-Luc.R.
View Profile
Inner circle
QUEBEC - CANADA
1454 Posts

Profile of Jean-Luc.R.
Quote:
On Dec 22, 2021, gtx magic wrote:
Peter Nardi explains on Alakazam live 21/12/2021 hoping for a new program which will allow files etc to be able to populate over to customer accounts.



Good news !
That’s the only way to deal with this situation.
Customer in mind !
Thanks!
Doric
View Profile
Special user
801 Posts

Profile of Doric
Sounds like great progress. Good to hear. It just goes to show there's no such thing as can't. Where there's a will there's a way.

Now there's just the small matter of writing a programme to convert unused loyalty points into credits for users of the new site. 😃
ClemFandango
View Profile
New user
4 Posts

Profile of ClemFandango
Looks like you now need to put in the password for every video on the website? Previously I had the option to download once logged in. Hope I can find all my old passwords….
dman11
View Profile
Special user
PA
850 Posts

Profile of dman11
Quote:
On Dec 23, 2021, ClemFandango wrote:
Looks like you now need to put in the password for every video on the website? Previously I had the option to download once logged in. Hope I can find all my old passwords….



once you are logged in you can download...no passwords needed. Its made a little confusing because they also have the Vimeo video there to stream. That is what you need the password for....but below that you will see the same files that can be downloaded.
King14
View Profile
Loyal user
269 Posts

Profile of King14
Alakazam has the worst customer service. When you pay your money that's all they want. Have found a company Vanishing inc which is brilliant. All businesses need to be held to account with customer service. You are paying anything from £50 upwards for a trick, you expect some customer service or help.
Doric
View Profile
Special user
801 Posts

Profile of Doric
It's harsh to say they have the worst customer service. I would say it's inconsistent.

Sometimes it's amazing and other times it seems they just don't care and customers can go take a hike.

However, they are a LOT better than some other dealers I could mention. Those who knowingly sell second hand goods as new, or say products are in stock when they clearly aren't.

Peter himself is actively seeking solutions so that customers aren't inconvenienced by the web platform update and for that he should be applauded. 👏👏👏
tonsofquestions
View Profile
Inner circle
1400 Posts

Profile of tonsofquestions
No, you don't get to announce the wrong approach and then get praised for putting in the effort that should have been the baseline standard the first time around.

It's also crappy to cause folks to spend hours downloađing over the holidays and then later announce that it might get migrated.
boinko
View Profile
Elite user
Illinois
425 Posts

Profile of boinko
Quote:
On Dec 23, 2021, King14 wrote:
Alakazam has the worst customer service. When you pay your money that's all they want. Have found a company Vanishing inc which is brilliant. All businesses need to be held to account with customer service. You are paying anything from £50 upwards for a trick, you expect some customer service or help.


In terms of Vanishing, Inc -- I think Andi G. has done (and continues to do) the website -- so it makes it very simple. I realize this isn't the norm for any business -- sell the stuff, and make the website -- but it does make it pretty seamless.
The Magic Cafe Forum Index » » Latest and Greatest? » » Alakazam new site coming, Gather your files (114 Likes)
 Go to page [Previous]  1~2~3~4~5~6~7~8~9 [Next]
[ Top of Page ]
All content & postings Copyright © 2001-2022 Steve Brooks. All Rights Reserved.
This page was created in 0.03 seconds requiring 5 database queries.
The views and comments expressed on The Magic Café
are not necessarily those of The Magic Café, Steve Brooks, or Steve Brooks Magic.
> Privacy Statement <

ROTFL Billions and billions served! ROTFL